A case study approach to issue and crisis management: Schadenfreude or an opportunity to learn?

Journal of Communication Management

Volumn 12, Issue 3, 2008, Pages 192-203

  Jaques, Tony ^a  

^a RMIT UNIVERSITY   (Australia)

Author keywords

Benchmarking; Case studies; Communication; Conflict management; Learning

Indexed keywords

EID: 84993019196     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13632540810899399     Document Type: Article

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