Organizing customer-oriented service business in manufacturing

Operations Management Research

Volumn 4, Issue 1-2, 2011, Pages 74-84

  Turunen, Taija T ^a   Toivonen, Marja ^a  

^a AALTO UNIVERSITY   (Finland)

Author keywords

Customer knowledge; Industrial services; Organizing service business; Service operations management

Indexed keywords

EID: 79955474589     PISSN: 19369735     EISSN: 19369743     Source Type: Journal    
DOI: 10.1007/s12063-011-0047-5     Document Type: Article

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