-
1
-
-
79955461963
-
Taking stock in OOS
-
(March)
-
Amato, Deena (2009), Taking Stock in OOS," Chain Store Age, (March), 38.
-
(2009)
Chain Store Age
, pp. 38
-
-
Amato, D.1
-
2
-
-
79955435568
-
Where to look for incremental sales gains: The retail problem of out-of-stock merchandise
-
Andersen Consulting The Coca-Cola Retailing Research Council, Atlanta
-
Andersen Consulting (1996), "Where to Look for Incremental Sales Gains: The Retail Problem of Out-of-Stock Merchandise," working paper, The Coca-Cola Retailing Research Council, Atlanta.
-
(1996)
Working Paper
-
-
-
3
-
-
33748494355
-
Measuring and mitigating the costs of stock-outs
-
Anderson, Eric, Gavan Fitzsimons, and Duncan Simester (2006), "Measuring and Mitigating the Costs of Stock-outs," Management Science, 52 (11), 1751-63.
-
(2006)
Management Science
, vol.52
, Issue.11
, pp. 1751-1763
-
-
Anderson, E.1
Fitzsimons, G.2
Simester, D.3
-
4
-
-
33645598004
-
Does promotion depth affect long-run demand?
-
-and Duncan Simester (2004), "Does Promotion Depth Affect Long-Run Demand?" Marketing Science, 23 (4), 4-20.
-
(2004)
Marketing Science
, vol.23
, Issue.4
, pp. 4-20
-
-
Simester, D.1
-
5
-
-
0032237694
-
Estimation of consumer demand with stock-out based substitution: An application to vending machine products
-
Anupindi, Ravi, Maqbool Dada, and Sachin Gupta (1998), "Estimation of Consumer Demand with Stock-Out Based Substitution: An Application to Vending Machine Products," Marketing Science, 17 (4), 406-423.
-
(1998)
Marketing Science
, vol.17
, Issue.4
, pp. 406-423
-
-
Anupindi, R.1
Dada, M.2
Gupta, S.3
-
6
-
-
84955102159
-
Managing variety on the retail shelf: Using household scanner panel data to rationalize assortments
-
S. Smith and N. Agarwal, eds. New York: Springer
-
-, Sachin Gupta, and Munirpallam A. Venkataramanan (2009), "Managing Variety on the Retail Shelf: Using Household Scanner Panel Data to Rationalize Assortments," in Retail Supply Chain Management: Quantitative Models and Empirical Studies, S. Smith and N. Agarwal, eds. New York: Springer, 155-82.
-
(2009)
Retail Supply Chain Management: Quantitative Models and Empirical Studies
, pp. 155-182
-
-
Gupta, S.1
Venkataramanan, M.A.2
-
7
-
-
0024629453
-
Application of probabilistic decision model to airline seat inventory control
-
Belobaba, Peter (1989), "Application of Probabilistic Decision Model to Airline Seat Inventory Control," Operations Research, 37 (2), 183-97.
-
(1989)
Operations Research
, vol.37
, Issue.2
, pp. 183-197
-
-
Belobaba, P.1
-
8
-
-
79955402118
-
E-fulfillment becoming a priority for retailers
-
(April 13)
-
Black, Sam (2001), "E-Fulfillment Becoming a Priority for Retailers," City Business, (April 13), 17.
-
(2001)
City Business
, pp. 17
-
-
Black, S.1
-
9
-
-
0030194591
-
Manage marketing by the customer equity
-
(July-August)
-
Blattberg, Robert and John Deighton (1996), "Manage Marketing by the Customer Equity," Harvard Business Review, (July-August), 136-44.
-
(1996)
Harvard Business Review
, pp. 136-144
-
-
Blattberg, R.1
Deighton, J.2
-
10
-
-
0038529074
-
Effective category management depends on the role of the category
-
Dhar, Sanjay K., Stephen J. Hoch, and Nanda Kumar (2001), "Effective Category Management Depends on the Role of the Category," Journal of Retailing, 77 (2), 165-84.
-
(2001)
Journal of Retailing
, vol.77
, Issue.2
, pp. 165-184
-
-
Dhar, S.K.1
Hoch, S.J.2
Kumar, N.3
-
11
-
-
20444454680
-
Counting your customers the easy way: an alternative to the pareto/ NBD model
-
Fader, Peter, Bruce Hardie, and Ka Lok Lee (2005), "Counting Your Customers the Easy Way: An Alternative to the Pareto/ NBD Model," Marketing Science, 24 (2), 275-84.
-
(2005)
Marketing Science
, vol.24
, Issue.2
, pp. 275-284
-
-
Fader, P.1
Hardie, B.2
Lee, K.L.3
-
12
-
-
0002627989
-
A cross-category analysis of category structure and promotional activity for grocery products
-
-and Leonard Lodish (1990), "A Cross-Category Analysis of Category Structure and Promotional Activity for Grocery Products," Journal of Marketing, 54 (October), 52-65.
-
(1990)
Journal of Marketing
, vol.54
, Issue.OCTOBER
, pp. 52-65
-
-
Lodish, L.1
-
13
-
-
0034338888
-
Consumer response to stock-outs
-
Fitzsimons, Gavin (2000), "Consumer Response to Stock-outs," Journal of Consumer Research, 27 (2), 249-66.
-
(2000)
Journal of Consumer Research
, vol.27
, Issue.2
, pp. 249-266
-
-
Fitzsimons, G.1
-
14
-
-
33847275634
-
Asymmetric consumer learning and inventory competition
-
Gaur, Vishal and Young-Hoon Park (2007), "Asymmetric Consumer Learning and Inventory Competition," Management Science, 53 (2), 227-40.
-
(2007)
Management Science
, vol.53
, Issue.2
, pp. 227-240
-
-
Gaur, V.1
Park, Y.-H.2
-
15
-
-
79955384996
-
Out of stock
-
(December 14), available at
-
Griswold, Mike (2006), "Out of Stock," Forbes, (December 14), [available at http://www.forbes.com/2006/12/14/amr-supply-stock-biz-logistics- cx-mg-1214stock.html].
-
(2006)
Forbes
-
-
Griswold, M.1
-
18
-
-
0000775884
-
Customer service competition in capacitated systems
-
Hall, Joseph and Evan Porteus (2000), "Customer Service Competition in Capacitated Systems," Manufacturing & Service Operations Management, 2 (2), 144-65.
-
(2000)
Manufacturing & Service Operations Management
, vol.2
, Issue.2
, pp. 144-165
-
-
Hall, J.1
Porteus, E.2
-
20
-
-
79955425772
-
How effective is category management?
-
Hoch, Stephen J. (2002), "How Effective Is Category Management?" ECR Journal, 2(1), 26.
-
(2002)
ECR Journal
, vol.2
, Issue.1
, pp. 26
-
-
Hoch, S.J.1
-
21
-
-
0000917415
-
A probabilistic choice model for market segmentation and elasticity structure
-
Kamakura, Wagner and Gary Russell (1989), "A Probabilistic Choice Model for Market Segmentation and Elasticity Structure," Journal of Marketing Research, 26 (November), 379-90.
-
(1989)
Journal of Marketing Research
, vol.26
, Issue.NOVEMBER
, pp. 379-390
-
-
Kamakura, W.1
Russell, G.2
-
22
-
-
70449366589
-
Dynamic customer management and the value of one-to-one marketing
-
Khan, Romana, Michael Lewis, and Vishal Singh (2009), "Dynamic Customer Management and the Value of One-to-One Marketing," Marketing Science, 28 (6), 1063-79.
-
(2009)
Marketing Science
, vol.28
, Issue.6
, pp. 1063-1079
-
-
Khan, R.1
Lewis, M.2
Singh, V.3
-
24
-
-
4344714021
-
The influence of loyalty programs and short-term promotions on customer retention
-
Lewis, Michael (2004), "The Influence of Loyalty Programs and Short-Term Promotions on Customer Retention," Journal of Marketing Research, 41 (August), 281-92.
-
(2004)
Journal of Marketing Research
, vol.41
, Issue.AUGUST
, pp. 281-292
-
-
Lewis, M.1
-
25
-
-
22544466409
-
Research note: A dynamic programming approach to customer relationship pricing
-
- (2005), "Research Note: A Dynamic Programming Approach to Customer Relationship Pricing," Management Science, 51 (6), 986-94.
-
(2005)
Management Science
, vol.51
, Issue.6
, pp. 986-994
-
-
Lewis, M.1
-
26
-
-
33749132303
-
Integrating customer relationship management and revenue management: A hotel perspective
-
Noone, Breffni M., Sheryl E. Kimes, and Leo M. Renaghan (2003), "Integrating Customer Relationship Management and Revenue Management: A Hotel Perspective," Journal of Revenue and Pricing Management, 2(1), 7-21.
-
(2003)
Journal of Revenue and Pricing Management
, vol.2
, Issue.1
, pp. 7-21
-
-
Noone, B.M.1
Kimes, S.E.2
Renaghan, L.M.3
-
28
-
-
1842554865
-
Return on marketing: Using customer equity to focus marketing strategy
-
Rust, Roland, Katherine Lemon, and Valarie Zeithaml (2004), "Return on Marketing: Using Customer Equity to Focus Marketing Strategy," Journal of Marketing, 68 (January), 109-127.
-
(2004)
Journal of Marketing
, vol.68
, Issue.JANUARY
, pp. 109-127
-
-
Rust, R.1
Lemon, K.2
Zeithaml, V.3
-
29
-
-
12244291167
-
Santa flaws
-
(December 27), available at
-
Sansoni, Silvia (1999), "Santa Flaws," Forbes, (December 27), [available at http://www.forbes.com/forbes/1999/1227/6415282a. html].
-
(1999)
Forbes
-
-
Sansoni, S.1
-
30
-
-
0033475662
-
Strategic service pricing and yield management
-
Shugan, Steven and Ramarao Desiraju (1999), "Strategic Service Pricing and Yield Management," Journal of Marketing, 63 (January), 44-56.
-
(1999)
Journal of Marketing
, vol.63
, Issue.JANUARY
, pp. 44-56
-
-
Shugan, S.1
Desiraju, R.2
-
31
-
-
33646351293
-
Dynamic catalog mailing policies
-
Simester, Duncan, Peng Sun, and John Tsitsiklis (2006), "Dynamic Catalog Mailing Policies," Management Science, 52 (5), 683-96.
-
(2006)
Management Science
, vol.52
, Issue.5
, pp. 683-696
-
-
Simester, D.1
Sun, P.2
Tsitsiklis, J.3
-
33
-
-
84955063001
-
Optimizing retail assortments for diverse customer preferences
-
S. Smith and N. Agarwal, eds. New York: Springer
-
-(2009b), "Optimizing Retail Assortments for Diverse Customer Preferences," in Retail Supply Chain Management: Quantitative Models and Empirical Studies, S. Smith and N. Agarwal, eds. New York: Springer, 183-206.
-
(2009)
Retail Supply Chain Management: Quantitative Models and Empirical Studies
, pp. 183-206
-
-
Smith, S.1
-
35
-
-
79955419613
-
Holes on the shelf
-
April 10available at
-
Vasan, Srikant (2006), "Holes on the Shelf," Grocery Headquarters, (April 10), [available at http://www.thefreelibrary.com/ Holes+on+the+shelf%3a+costly+stockouts+continue+to+plague+ retail+stores...- a0145516294].
-
(2006)
Grocery Headquarters
-
-
Vasan, S.1
-
36
-
-
36048999787
-
Behavioral consequences of overbooking service capacity
-
Wangenheim, Florian v. and Tomas Bayon (2007), "Behavioral Consequences of Overbooking Service Capacity," Journal of Marketing, 71 (October), 36-47.
-
(2007)
Journal of Marketing
, vol.71
, Issue.OCTOBER
, pp. 36-47
-
-
Wangenheim, F.V.1
Bayon, T.2
-
37
-
-
4944242395
-
Customizing promotions in online stores
-
Zhang, Jie and Lakshman Krishnamurthi (2004), "Customizing Promotions in Online Stores," Marketing Science, 23 (4), 561-78.
-
(2004)
Marketing Science
, vol.23
, Issue.4
, pp. 561-578
-
-
Zhang, J.1
Krishnamurthi, L.2
|