Medical travel facilitator websites: An exploratory study of web page contents and services offered to the prospective medical tourist

Tourism Management

Volumn 32, Issue 4, 2011, Pages 709-716

  Cormany, Dan ^a   Baloglu, Seyhmus ^b  

^a UNIVERSITY OF NEVADA   (United States)

^b William F Harrah College of Hotel Administration   (United States)

Author keywords

Health tourism; Medical facilitators; Medical tourism; Medical travel facilitators

Indexed keywords

RELIABILITY ANALYSIS; TOURISM DEVELOPMENT; TRAVEL BEHAVIOR;

EID: 79953879112     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2010.02.008     Document Type: Article

References (40)

1. Baloglu, S., & Pekcan, Y. A. (2006). The website design and internet site marketing practices of upscale and luxury hotels in Turkey. Tourism Management, 27, 171-176.
2. Benckendorff, P. J., & Black. N. L (2000). Destination marketing on the internet. A case study of Australian regional tourism authorities. The Journal of Tourism Studies. 11 (1). 11-21.
3. Bookman, M. Z., & Bookman, K. R. (2007). Medical tourism in developing countries. New York: Palgrave MacMillan.
4. Choi, S., Lehto, X. Y., & Morrison, A. M. (2007). Destination image representation on the web: content analysis of Macau travel related websites. Tourism Management. 28(1), 118-129.
5. Choi, S., & Morrison, A. M. (2005). Website effectiveness for bricks and mortar travel retailers. Anatolia: An International Journal of Tourism and Hospitality Research. 16(1), 63-78.
6. Clausen, S. (1998). Applied correspondence analysis. Thousand Oaks, CA: Sage Publications.
7. Cormany, D. (November, 2008). Taking a pulse on potential medical tourism destinations: the hospitality and tourism industries. Medical Tourism Magazine, 7, 34-37.
8. Dann, G. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4, 184-194.
9. Edelheit, J. (2009). The effects of the world economic recession on medical tourism. Medical Tourism Magazine, 9, 22-24.
10. Cahlinger, P. (2008). The medical tourism travel guide. North Branch, MN: Sunrise River Press.
11. Germanmedicine. (2009). Retrieved 20.04.09 http://germanmedicine.net.
12. Grace, M. A. (2007). State of the heart. Oakland, CA: New Harbinger Publications.
13. Hair, J. F. Jr., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L (2006). Multivariate data analysis (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
14. Ha, M., & Love, C (2005). Exploring content and design factors associated with convention and visitors bureau web site development: an analysis of recognition by meeting managers. Journal of Convention & Event Tourism, 7(1), 43-59.
15. Hancock, D. (2006). The complete medical tourist. London: John Blake.
16. Hoffman, D. L., & Franke, G. R. (1986). Correspondence analysis: graphical representation of categorical data in marketing research. Journal of Marketing Research. 23(3), 213-227.
17. Horowitz, M. D., Rosensweig. J. A., & Jones, C A. (November 13, 2007). Medical tourism: globalization of the healthcare marketplace. Medscape General Medicine, 9 (4). 33.
18. Hyde, K. (2006). Contemporary information search strategies of destination-naive international vacationers. Journal of Travel & Tourism, 21(2/3), 63-76.
19. Javalgi, R. G., Whipple, T. W, McManamon, M. K., & Edick, V. L (1992). Hospital image: a correspondence analysis approach. Journal of Health Care Marketing, 12(4), 34-41.
20. JCI. (2009). Retrieved 20.04.09 from Joint Committee International website http://www.jointcommissioninternational.com.
21. Kah, J. A., Vogt, C., & MacKay, K. (2008). Online travel information search and purchasing by internet use experiences. Information Technology & Tourism, 10, 227-243.
22. Keckley, P. H. (2008). Medical tourism: consumers in search of value. Washington, DC: Deloitte Center for Health Solutions.
23. Keckley. P. H. (2009). Medical tourism: updates and implications. Washington, DC: Deloitte Center for Health Solutions.
24. Kim, Y. H., Yuan, J., Coh, B., & Antun, J. M. (2009). Web marketing in food tourism: a content analysis of web sites in West Texas. Journal of Culinary Science & Technology. 7(1), 52-64.
25. Lee, G., Cai, L A., & O'Leary, J. T. (2006). An analysis of brand-building elements in the US state tourism websites. Tourism Management, 27(5), 815-828. WWW. Branding. States. US.
26. Lee, J., Soutar, G., & Daly, T. (2007). Tourists' search for different types of information: a cross-national study. Information Technology & Tourism, 9, 165-176.
27. Marsek, P., & Sharpe, F. (2009). The complete idiot's guide to medical tourism. Indianapolis, IN: Alpha Books.
28. MTA (2008). First world congress on medical tourism. Unpublished conference presentations. San Francisco, CA: Medical Tourism Association. medicaltourismassociation. com.
29. Myers, G. N. (2009). Caribbean confab stresses cooperation during 'perilous time'. Travel Weekly 59, (April 27).
30. Oorni, A. (2004). Consumer objectives and the amount of search in electronic travel and tourism markets. Journal of Travel & Tourism Marketing 17(2/3), 3-14.
31. Park, Y. A., Gretzel, U., & Sirakaya-Turk, E. (2007). Measuring web site quality for online travel agencies. Journal of Travel & Tourism Marketing, 23(1), 15-30.
32. Patterson, I. (2007). Information sources used by older adults for decision making about tourist and travel destinations. International Journal of Consumer Studies, 31, 528-533.
33. Roney, S. A., & Ozturan, M. (2006). A content analysis of the web sites of Turkish travel agencies. Anatolia, 17(1), 43-54.
34. Shult, J. (2006). Beauty from afar: A medical tourist's guide to affordable and quality cosmetic care outside the US. New York: Stewart, Tabori & Chang.
35. Sigala, M. (2001). Modeling e-marketing strategies: internet presence and exploitation of Greek hotels. Journal of Hospitality and Tourism Marketing 11(2/3), 83-97.
36. Sirgy, M. J., & Su, C (2000). Destination image, self-congruity, and travel behavior: toward an integrative model. Journal of Travel Research, 38, 340-352.
37. Stephano, R., & Edelheit, J. (2009). The future of medical tourism. Medical Tourism Magazine, 8, 10-15.
38. Wan, C. S. (2002). The web sites of international tourist hotels and tour wholesalers in Taiwan. Tourism Management, 23. 155-160.
39. Weiermair, K., & Mathies, C (2004). The tourism and leisure industry: Shaping the future. New York: Haworth Hospitality Press.
40. Woodman, J. (2008). Patients beyond borders: Everybody's guide to affordable, worldclass medical tourism. Chapel Hill, NC: Healthy Travel Media.