Understanding and overcoming resistance to innovation

Creating Wealth from Knowledge: Meeting the Innovation Challenge

Volumn , Issue , 2008, Pages 251-272

  Morton, Sue ^a   Burns, Neil ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79952754810     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (110)

1. Adams, M.E., Day, G.S. and Dougherty, D. (1998), 'Enhancing new product development performance: an organizational learning perspective', Journal of Product Innovation Management, 15: 403-22.
2. Amabile, T.M. (1998), 'How to kill creativity', Harvard Business Review, September-October (Reprint 98501): 77-87.
3. Amabile, T.M., Conti, R., Coon, H., Lazenby, J. and Herron, M. (1996), 'Assessing the work environment for creativity', Academy of Management Journal, 39(5): 1154-84.
4. Anderson, N.R. and West, M.A. (1998), 'Measuring climate for work group innovation: development and validation of the team climate inventory', Journal of Organizational Behavior, 19(3): 235-58.
5. Archibugi, D. and Pianta, M. (1996), 'Measuring technological change through patents and innovation surveys', Technovation, 16(9): 451-68.
6. Barnes, J., Bessant, J., Dunne, N. and Morris, M. (2001), 'Developing manufacturing competitiveness within South African industry: the role of middle management', Technovation, 21(5): 293-309.
7. Bartlett, F.C. (1932), Remembering, Cambridge: Cambridge University Press.
8. Beckenbach, F. and Daskalakis, M. (2003), 'Invention and innovation as creative problem solving activities-a contribution to evolutionary microeconomics', Discussion Papers in Economics, 47/03.
9. Benner, M.J. (2002), 'Process management and technological innovation: a longitudinal study of the photography and paint industries', Administrative Science Quarterly, 47(4): 676-706.
10. Benner, M.J. and Tushman, M.L. (2003), 'Exploitation, exploration, and process management: the productivity dilemma revisited', Academy of Management Review, 28(2): 238-56.
11. Bommer, M. and Jalajas, D. (2002), 'The innovation work environment of high-tech SMEs in the USA and Canada', R&D Management, 32(5): 379-86.
12. Bond, E.U. and Houston, M.B. (2003), 'Barriers to matching new technologies and market opportunities in established firms', Journal of Product Innovation Management, 20: 120-35.
13. Brockman, B.K. and Morgan, R.M. (2003), 'The role of existing knowledge in new product innovativeness and performance', Decision Sciences, 34(2): 385-419.
14. Brusoni, S., Marsili, O. and Salter, A. (2005), 'The role of codified sources of knowledge in innovation: empirical evidence from Dutch manufacturing', Journal of Evolutionary Economics, 15(2): 211-31.
15. Bryson, J.R. and Daniels, P.W. (1998), 'Business Link, strong ties, and the walls of silence: small and medium-sized enterprises and external business-service expertise', Environment and Planning C-Government and Policy, 16(3): 265-80.
16. Burns, T. and Stalker, G.M. (1961), The Management of Innovation, London: Tavistock Publications.
17. Caloghirou, Y., Kastelli, I. and Tsakanikas, A. (2004), 'Internal capabilities and external knowledge sources: complements or substitutes for innovative performance?', Technovation, 24(1): 29-39.
18. Cameron, K.S. and Quinn, R.E. (1999), Diagnosing and Changing Organizational Culture: Based on the competing values framework, New York: Addison Wesley.
19. Chesbrough, H.W. (2006), 'Open innovation: a new paradigm for understanding industrial innovation', in H.W. Chesbrough, W. Vanhaverbeke and J. West (eds), Open Innovation: Researching a new paradigm, Oxford: Oxford University Press, pp. 1-14.
20. Cohen, W.M. and Levinthal, D.A. (1990), 'Absorptive-capacity-a new perspective on learning and innovation', Administrative Science Quarterly, 35(1): 128-52.
21. Conway, N. and Briner, R.B. (2005), Understanding Psychological Contracts at Work: A Critical Evaluation of Theory and Research, Oxford: Oxford University Press.
22. Csikszentmihalyi, M. (1997), Finding Flow: The Psychology of Engagement with Everyday Life, New York: Basic Books.
23. Csikszentmihalyi, M. (1999), 'The creative person', in R.A. Wilson and F.C. Keil (eds), The MIT Encyclopedia of the Cognitive Sciences, Cambridge, MA and London: The MIT Press, pp. 305-6.
24. Csikszentmihalyi, M. and Sawyer, K. (1995), 'Creative insight: the social dimensions of a solitary moment', in R.J. Sternberg and J.E. Davidson (eds), The Nature of Insight, Cambridge, MA: The MIT Press, pp. 329-64.
25. Damanpour, F. (1991), 'Oganizational innovation: a meta-analysis of effects of determinants and moderators', The Academy of Management Journal, 34(3): 555-90.
26. Dougherty, D., Borrelli, L., Munir, K. and O'Sullivan, A. (2000), 'Systems of organizational sensemaking for sustained product innovation', Journal of Engineering and Technology Management, 17(3): 321-55.
27. Dougherty, D. and Cohen, M. (1995), 'Product innovation in mature firms', in E. Bowman and B. Kogut (eds), Redesigning the Firm, New York: Oxford University Press, pp. 87-115.
28. Ekvall, G. (1996), 'Organizational climate for creativity and innovation', European Journal of Work and Organizational Psychology, 5(1): 105-23.
29. Ettlie, J.E., Bridges, W.P. and O'Keefe, R.D. (1984), 'Organization strategy and structural differences for radical versus incremental innovation', Management Science, 30(6): 682-95.
30. Fagerberg, J. (2005), 'Innovation: a guide to the literature', in J. Fagerberg, D. Mowery and R. Nelson (eds), The Oxford Handbook of Innovation, Oxford: Oxford University Press, pp. 1-26.
31. Finke, A., Ward, T. and Smith, S. (1992), Creative Cognition. Theory, Research and Applications, Cambridge, MA and London: The MIT Press.
32. Flood, P.C., Turner, T., Ramamoorthy, N. and Pearson, J. (2001), 'Causes and consequences of psychological contracts among knowledge workers in the high technology and financial services industries', International Journal of Human Resource Management, 12(7): 1152-65.
33. Freel, M.S. (2005), 'Patterns of innovation and skills in small firms', Technovation, 25(2): 123-34.
34. Garcia, R. and Calantone, R. (2002), 'A critical look at technological innovation typology and innovativeness terminology: a literature review', Journal of Product Innovation Management, 19(2): 110-32.
35. Goffee, R. and Jones, G. (1998), The Character of a Corporation: How Your Company's Culture Can Make or Break Your Business, London: Harper Business.
36. Granovetter, M. (1973), 'The strength of weak ties', The American Journal of Sociology, 78(6): 1360-80.
37. Granovetter, M. (1982), 'The strength of weak ties: a network theory revisited', in P.V. Marsden and N. Lin (eds), Social Structure and Network Analysis, London: Sage, pp. 105-30.
38. Greenwood, R. and Hinings, C.R. (1993), 'Understanding strategic change -the contribution of archetypes', Academy of Management Journal, 36(5): 1052-81.
39. Gruber, H.E. (1989), 'The evolving systems approach to creative work', in D.B. Wallace and H.E. Gruber (eds), Creative People at Work, Oxford: Oxford University Press, pp. 3-24.
40. Hargadon, A.B. (2002), 'Brokering knowledge: linking learning and innovation', Research in Organizational Behavior, 24: 41-85.
41. Harrison, R. and Stokes, H. (1992), Diagnosing Organizational Culture, San Diego, CA: Pfeiffer.
42. Hewett, T.T. (2005), 'Informing the design of computer-based environments to support creativity', International Journal of Human-Computer Studies, 63(4-5): 383-409.
43. Hill, C.W.L. and Jones, G.R. (2004), Strategic Management, 6th edn, Boston, MA: Houghton Mifflin.
44. Hinloopen, J. (2003), 'Innovation performance across Europe', Economics of Innovation and New Technology, 12(2): 145-61.
45. Hodgkinson, G.P. (2003), 'The interface of cognitive and industrial, work and organizational psychology', Journal of Occupational and Organizational Psychology, 76: 1-25.
46. Hofstede, G., Neuijen, B., Ohayv, D.D. and Sanders, G. (1990), 'Measuring organizational cultures-a qualitative and quantitative study across 20 cases', Administrative Science Quarterly, 32(2): 286-316.
47. Hollenstein, H. (1996), 'A composite indicator of a firm's innovativeness. An empirical analysis based on survey data for Swiss manufacturing', Research Policy, 25(4): 633-45.
48. Inzelt, A. (2002), 'Attempts to survey innovation in the Hungarian service sector', Science and Public Policy, 29(5): 367-83.
49. Isaksen, S.G. and Kaufmann, G. (1990), 'Adapters and innovators-different perceptions of the psychological climate for creativity', Studia Psychologica, 32(3): 129-42.
50. Isaksen, S.G., Lauer, K.J. and Ekvall, G. (1999), 'Situational outlook questionnaire: a measure of the climate for creativity and change', Psychological Reports, 85(2): 665-74.
51. Jaffe, A., Henderson, R. and Trajtenberg, M. (1997), 'University versus corporate patents: a window on the basicness of invention', Economics of Innovation and New Technology, 5(1): 19-50.
52. King, N. (1990), 'Innovation at work: the research literature', in M.A. West and J.L. Farr (eds), Innovation and Creativity at Work: Psychological and Organizational Strategies, Chichester, UK: John Wiley & Sons, pp. 15-59.
53. King, N. and Anderson, N. (1990), 'Innovation in working groups', in M.A. West and J.L. Farr (eds), Innovation and Creativity at Work: Psychological and Organizational Strategies, Chichester, UK: John Wiley & Sons, pp. 81-100.
54. Kivimaki, M. and Elovainio, M. (1999), 'A short version of the team climate inventory: development and psychometric properties', Journal of Occupational and Organizational Psychology, 72: 241-6.
55. Kivimaki, M., Kuk, G., Elovainio, M., Thomson, L., Kalliomaki-Levanto, T. and Heikkila, A. (1997), 'The team climate inventory (TCI)-four or five factors? Testing the structure of TCI in samples of low and high complexity jobs', Journal of Occupational and Organizational Psychology, 70: 375-89.
56. Kratzer, J., Leenders, R.T.A.J. and Van Engelen, J.M.L. (2005), 'Informal contacts and performance in innovation teams', International Journal of Manpower, 26(6): 513-28.
57. Lam, A. (1996), 'Engineers, management and work organisation: a comparative analysis of engineers' work roles in British and Japanese electronics firms', Journal of Management Studies, 33(2): 183-212.
58. Lam, A. (1997), 'Embedded firms, embedded knowledge: problems of collaboration and knowledge transfer in global cooperative ventures', Organization Studies, 18(6): 973-96.
59. Lam, A. (1998), 'Tacit knowledge, organisational learning and innovation: a societal perspective', DRUID Working Paper No. 98-22.
60. Laursen, K. and Salter, A. (2006), 'Open for innovation: the role of openness in explaining innovation performance among UK manufacturing firms', Strategic Management Journal, 27: 131-50.
61. Lehtoranta, O. (2005), 'A comparative micro-level analysis of innovative firms in the CIS Surveys and in the VTT's Sfinno Database', Statistics Finland & VTT Technology Studies, VTT Working Papers 24.
62. Leifer, R., McDermott, C.M., O'Connor, G.C., Peters, L.S., Rice, M.P. and Veyzer, R.W. (2000), Radical Innovation: How Mature Companies Can Outsmart Upstarts, Boston, MA: Harvard Business School Press.
63. Lemon, M. and Sahota, P.S. (2004), 'Organizational culture as a knowledge repository for increased innovative capacity', Technovation, 24(6): 483-98.
64. Loewe, P. and Dominiquini, J. (2006), 'Overcoming the barriers to effective innovation', Journal of Strategy and Leadership, 34(1): 24-31.
65. Mangematin, V. and Nesta, L. (1999), 'What kind of knowledge can a firm absorb?', International Journal of Technology Management, 18(3-4): 149-72.
66. Martin, J.N.T. (2000), Managing Problems Creatively, B822 Book 2, Open University Business School MBA, Milton Keynes: The Open University.
67. Mathisen, G.E. and Einarsen, S. (2004), 'A review of instruments assessing creative and innovative environments within organizations', Creativity Research Journal, 16(1): 119-40.
68. McLaughlin, P., Bessant, J. and Smart, P. (2005), 'Developing an organizational culture that faciliates radical innovation in a mature small to medium sized company: emergent findings', Cranfield University School of Management Working Papers.
69. Miranda, S.M. and Kavan, C.B. (2005), 'Moments of governance in IS outsourcing: conceptualizing effects of contracts on value capture and creation', Journal of Information Technology, 20(3): 152-69.
70. Montes, F.J.L., Moreno, A.R. and Morales, V.G. (2005), 'Influence of support leadership and teamwork cohesion on organizational learning, innovation and performance: an empirical examination', Technovation, 25(10): 1159-72.
71. Nadler, D.A. and Tushman, M.L. (1980), 'A model for diagnosing organizational behavior', Organizational Dynamics, 9(2): 35-51.
72. Naveh, E. and Erez, M. (2004), 'Innovation and attention to detail in the quality improvement paradigm', Management Science, 50(11): 1576-86.
73. Newell, A. and Simon, H.A. (1972), Human Problem Solving, NJ: Prentice-Hall.
74. Nonaka, I. and Takeuchi, H. (1995), The Knowledge Creating Company, New York: Oxford University Press.
75. Patel, P. and Pavitt, K. (1998), 'The wide (and increasing) spread of technological competencies in the world's largest firms: a challenge to conventional wisdom', in A.D. Chandler, Ö. Sölvell and P. Hagström (eds), The Dynamic firm: The Role of Technology, Strategy, Organization and Regions, Oxford: Oxford University Press, pp. 192-214.
76. Patterson, M.G., West, M.A., Shackleton, V.J., Dawson, J.F., Lawthom, R., Maitlis, S., Robinson, D.L. and Wallace, A.M. (2005), 'Validating the organizational climate measure: links to managerial practices, productivity and innovation', Journal of Organizational Behavior, 26(4): 379-408.
77. Payne, R. and Pheysey, D. (1971), 'G.C. Stern's organizational climate index: a reconceptualization and application to business organizations', Organizational Behavior and Human Performance, 6: 77-98.
78. Persaud, A. (2005), 'Enhancing synergistic innovative capability in multinational corporations: an empirical investigation', Journal of Product Innovation Management, 22(5): 412-29.
79. Reigle, R.F. (2001), 'Measuring organic and mechanistic cultures', Engineering Management Journal, 13(4): 3-8.
80. Reissner, S.C. (2005), 'Learning and innovation: a narrative analysis', Journal of Organizational Change Management, 18(5): 482-94.
81. Rickards, T., Chen, M.H. and Moger, S. (2001), 'Development of a self-report instrument for exploring team factor, leadership and performance relationships', British Journal of Management, 12(3): 243-50.
82. Robinson, S.L. and Rousseau, D.M. (1994), 'Violating the psychological contract: not the exception but the norm', Journal of Organisational Behaviour, 15: 245-59.
83. Rogers, E.M. (1995), The Diffusion of Innovations, New York: Free Press.
84. Romijn, H.A. and Albu, M.A. (2002), 'Innovation, networking, and proximity: lessons from small high-technology firms in the United Kingdom', Regional Studies, 36(1): 81-6.
85. Rousseau, D.M. (1995), Psychological Contracts in Organisations: Understanding Written and Unwritten Agreements, London: Sage.
86. Scherer, F. (1982), 'Inter-industry technology flows in the United States', Research Policy, 11(4): 227-45.
87. Schilling, M.A. (2005), 'A "small-world" network model of cognitive insight', Creativity Research Journal, 17(2-3): 131-54.
88. Scott, S.G. and Bruce, R.A. (1994), 'Determinants of innovative behavior-a path model of individual innovation in the workplace', Academy of Management Journal, 37(3): 580-607.
89. Sharkie, R. (2005), 'Precariousness under the new psychological contract: the effect on trust and the willingness to converse and share knowledge', Knowledge Management Research & Practice, 3: 37-44.
90. Siegel, S.M. and Kaemmerer, W.F. (1978), 'Measuring perceived support for innovation in organizations', Journal of Applied Psychology, 63(5): 553-62.
91. Simonin, B.L. (2004), 'An empirical investigation of the process of knowledge transfer in international strategic alliances', Journal of International Business Studies, 35(5): 407-27.
92. Smith, K. (2005), 'Measuring innovation', in J. Fagerberg, D. Mowery and R. Nelson (eds), The Oxford Handbook of Innovation, Oxford: Oxford University Press, pp. 148-77.
93. Smith, W.K. and Tushman, M.L. (2005), 'Managing strategic contradictions: a top management model for managing innovation streams', Organization Science, 16(5): 522-36.
94. Sparrow, P.R. and Gaston, K. (1996), 'Generic climate maps: a strategic application of climate survey data?', Journal of Organizational Behaviour, 17(6): 679-98.
95. Subramanian, A. (1996), 'Innovativeness: redefining the concept', Journal of Engineering and Technology Management, 13(3-4): 223-43.
96. Tang, H.K. (1999), 'An inventory of organizational innovativeness', Technovation, 19(1): 41-51.
97. Teo, H.H., Wang, X.W., Wei, K.K., Sia, C.L. and Lee, M.K.O. (2006), 'Organizational learning capacity and attitude toward complex technological innovations: an empirical study', Journal of the American Society for Information Science and Technology, 57(2): 264-79.
98. Terziovski, M., Fitzpatrick, P. and O'Neill, P. (2003), 'Successful predictors of business process reengineering (BPR) in financial services', International Journal of Production Economics, 84(1); 35-50.
99. Tether, B.S. (2001), 'Identifying innovation, innovators and innovative behaviours: a critical assessment of the Community Innovation Survey (CIS)', CRIC Discussion Paper No. 48, CRIC, University of Manchester and UMIST, Manchester, UK.
100. Tether, B.S. (2002), 'Who cooperates for innovation and why: an empirical analysis', Research Policy, 31(6): 947-67.
101. Tether, B.S. and Swann, P. (2003), 'The use by industry of the science base for innovation: evidence from the UK's innovation survey', CRIC Discussion Paper No. 64, (8 August, Version 1.2).
102. Tushman, M.L. and O'Reilly, C.A. (1996), 'Ambidextrous organizations: managing evolutionary and revolutionary change', California Management Review, 38(4): 8-30.
103. Vickers, I. and Cordey-Hayes, M. (1999), 'Cleaner production and organizational learning', Technology Analysis & Strategic Management, 11(1): 75-94.
104. Wang, C.L. and Ahmed, P.K. (2004), 'Leveraging knowledge in the innovation and learning process at GKN', International Journal of Technology Management, 27(6-7): 674-88.
105. Weisberg, R.W. (1999), 'Creativity and knowledge', in H.R.J. Sternberg (ed.), Handbook of Creativity, New York: Cambridge University Press, pp. 226-50.
106. West, M. (1990), 'The social psychology of innovation in groups', in M.A. West and J.L. Farr (eds), Innovation and Creativity at Work: Psychological and Organizational Strategies, Chichester, UK: John Wiley & Sons, pp. 309-33.
107. West, M.A., Sacramento, C.A. and Fay, D. (2005), 'Creativity and innovation implementation in work groups: the paradoxical role of demands', in L.L. Thompson and H.-S. Choi (eds), Creativity and Innovation in Organizational Teams, Mahwah, NJ: Lawrence Erlbaum Associates, pp. 137-59.
108. Wikipedia (2006), Psychological contract, http://en.wikipedia.org/w/index.php? title= Psychological_contract&oldid=88473211.
109. Zarraga, C. and Bonache, J. (2005), 'The impact of team atmosphere on knowledge outcomes in self-managed teams', Organization Studies, 26(5): 661-81.
110. Zwick, T. (2002), 'Employee resistance against innovations', International Journal of Manpower, 23(6): 542-52.