Fundamentals of product ecosystem design for user experience

Research in Engineering Design

Volumn 22, Issue 1, 2011, Pages 43-61

  Zhou, Feng ^a   Xu, Qianli ^b   Jiao, Roger Jianxin ^a  

^a GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

^b INSTITUTE FOR INFOCOMM RESEARCH   (Singapore)

Author keywords

Affective cognitive integration; Ambience modeling; Product ecosystem design; User experience

Indexed keywords

AFFECTIVE-COGNITIVE INTEGRATION; AMBIENCE MODELING; AMBIENT INTELLIGENCE; COGNITIVE ANALYSIS; CONCEPTUAL MODEL; CRITICAL FACTORS; KEY TECHNIQUES; OPERATIONAL MECHANISM; PETRI-NET MODELING; PRODUCT ECOSYSTEM DESIGN; TECHNICAL FRAMEWORKS; USER EXPERIENCE; USER SATISFACTION;

PRODUCT DESIGN; SUBWAY STATIONS;

ECOSYSTEMS;

EID: 79551530109     PISSN: 09349839     EISSN: None     Source Type: Journal    
DOI: 10.1007/s00163-010-0096-z     Document Type: Article

References (86)

1. Aarts E (2004) Ambient intelligence: a multimedia perspective. Multimed IEEE 11 (1):12-19
2. Ahn H, Picard RW (2005) Affective-cognitive learning and decision making: a motivational reward framework for affective agents. Paper presented at the 1st international conference on affective computing and intelligent interaction (ACII 2005), Beijing, China, 22-24 October
3. MH Ashcraft 2002 Math anxiety: personal, educational, and cognitive consequences Curr Dir Psychol Sci 11 181 185 10.1111/1467-8721.00196
4. J Baker A Parasuraman D Grewal GB Voss 2002 The influence of multiple store environment cues on perceived merchandise value and patronage intentions J Mark 66 2 120 141 10.1509/jmkg.66.2.120.18470
5. S Barone A Lombardo P Tarantino 2007 A weighted logistic regression for conjoint analysis and kansei engineering Quality Reliab Eng Int 23 6 689 706 10.1002/qre.866 (Pubitemid 350202600)
6. Bazan J, Szczuka M (2000) Rses and rseslib-a collection of tools for rough set computations. In: Lecture notes in artificial intelligence. Springer-Verlag, Berlin, Heidelberg, pp 592-601
7. PH Bloch 1995 Seeking the ideal form: product design and consumer response J Mark 59 3 16 29 10.2307/1252116
8. T Cao AC Sanderson 1995 Task sequence planning using fuzzy petri nets IEEE Trans Syst Man Cybern 25 5 755 768 10.1109/21.376489
9. Carroll JM (2000) Making use: scenario-based design of human-computer interactions. MIT Press, Cambridge, MA
10. RE Clark F Estes 1996 Cognitive task analysis Int J Educ Res 25 5 403 417 10.1016/S0883-0355(97)81235-9
11. Coffey JW, Carnot MJ (2003) Graphical depictions for knowledge generation and sharing. Paper presented at the international conference on information and knowledge sharing, Scottsdale, AZ
12. Cohen JB, Pham MT, Andrade EB (2008) The nature and role of affect in consumer behavior. In: Haugtvedt CP, Herr P, Kardes F (eds) Handbook of consumer psychology. Erlbaum, Mahwah, NJ, pp 297-348
13. Crandall B, Klein G, Hoffman R (2006) Working minds: a practitioner's guide to cognitive task analysis. The MIT Press, Cambridge, MA
14. Csikszentmihalyi M (1990) Flow: the psychology of optimal experience. Harper and Row, New York
15. Damasio AR (1994) Descartes' error: emotion, reason, and human brain. Gosset/Putnam Press, New York
16. FD Davis 1989 Perceived usefulness, perceived ease of use, and user acceptance of information technology MIS Q 13 3 319 340 10.2307/249008
17. Detenber BH (2001) Measuring emotional responses in human factors research: some theoretical and practical considerations. In: Helander M, Khalid H, Tham M (eds) Proceedings of the international conference on affective human factors design. Asean Academic Press, London, pp 124-130
18. Dolan RJ (2002) Emotion, cognition, and behavior. Science, New Series 298(5596):1191-1194
19. Ellsworth PC, Scherer KR (2003) Appraisal processes in emotion. In: Davidson RJ, Scherer KR, Goldsmith HH (eds) Handbook of affective sciences. Oxford University Press, New York, pp 572-595
20. Ericsson K, Simon H (1993) Protocol analysis: verbal reports as data. MIT Press, Boston
21. SH Fairclough 2009 Fundamentals of physiological computing Interact Comput 21 1-2 133 145 10.1016/j.intcom.2008.10.011
22. Fitzsimmons JA, Fitzsimmons MJ (2006) Service management: operations, strategy, and information technology, 5th edn. McGraw-Hill, Irwin, Boston
23. M Gao M Zhou X Huang Z Wu 2003 Fuzzy reasoning petri nets IEEE Trans Syst Man Cybern A Syst Hum 33 3 314 324 10.1109/TSMCA.2002.804362
24. M Gao M Zhou Y Tang 2004 Intelligent decision making in disassembly process based on fuzzy reasoning petri nets IEEE Trans Syst Man Cybern B Cybern 34 5 2029 2034 10.1109/TSMCB.2004.833331
25. Giboin G (1999) Contextual divorces: towards a framework for identifying critical context issues in collaborative-argumentation system design. Lect Notes Comput Sci (1688):471-474
26. G Gora A Wojna 2002 Riona: a new classification system combining rule induction and instance-based learning Fundamenta Informaticae 51 4 369 390 1011.68114 1999651
27. D Grandjean D Sander KR Scherer 2008 Conscious emotional experience emerges as a function of multilevel, appraisal-driven response synchronization Conscious Cogn 17 2 484 495 10.1016/j.concog.2008.03.019
28. M Hassenzahl N Tractinsky 2006 User experience-a research agenda Behav Inf Technol 25 2 91 97 10.1080/01449290500330331 (Pubitemid 43065340)
29. Hekkert P, Leder H (2007) Product aesthetics. In: Schifferstein HNJ, Hekkert P (eds) Product experience. Elsevier, New York, pp 259-285
30. Helander MG (2005) A guide to human factors and ergonomics, 2nd edn. CRC, Boca Raton, FL
31. Helander MG, Khalid HM (2006) Affective and pleasurable design. In: Salvendy G (ed) Handbook of human factors and ergonomics, 3rd edn. Wiley, New York
32. Helander MG, Khalid HM, Peng H (2007) Citarasa engineering for for affective design of vehicles. Paper presented at the IEEE international conference on industrial engineering and engineering management, Singapore, 21-24 May
33. Heuer H (2001) Ergonomics, cognitive psychology of. In: Neil JS, Paul BB (eds) International encyclopedia of the social and behavioral sciences. Pergamon, Oxford, pp 4734-4736
34. Hoffman DL, Novak TP (1996) Marketing in hypermedia computer-mediated environments: conceptual foundation. J Mark Res 60(July):50-68
35. M Iansiti R Levien 2004 Strategy as ecology Harv Bus Rev 82 3 68 78
36. ISO-9241-210 (2008) Ergonomics of human system interaction-Part 210: human-centered design for interactive system. International Organizaiton for Standardization (ISO)
37. J Jiao Y Zhang 2005 Product portfolio identification based on association rule mining Comput Aided Des 37 2 149 172 10.1016/j.cad.2004.05.006 2161305
38. J Jiao Y Zhang MG Helander 2006 A kansei mining system for affective design Expert Syst Appl 30 4 658 673 10.1016/j.eswa.2005.07.020 (Pubitemid 43267426)
39. J Jiao Q Xu J Du Y Zhang MG Helander HM Khalid P Helo C Ni 2007 Analytical affective design with ambient intelligence for mass customization and personalization Int J Flex Manuf Syst 19 570 595 10.1007/s10696-008-9032-1
40. CM Johnson JP Turley 2006 The significance of cognitive modeling in building healthcare interfaces Int J Med Inform 75 163 172 10.1016/j.ijmedinf. 2005.06.003 (Pubitemid 43162401)
41. Jordan PW (2000) Designing pleasurable products: an introduction to the new human factors. Taylor and Francis, London
42. H Khalid 2006 Embracing diversity in user needs for affective design Appl Ergon 37 4 409 418 10.1016/j.apergo.2006.04.005 (Pubitemid 43850905)
43. Khalid HM, Helander MG (2006) Customer emotional needs in product design. Concurr Eng Res Appl 14 (3):197-206
44. Kubovy M (1999) On the pleasures of the mind. In: Kahneman D, Diener E, Schwarz N (eds) Well-being: the foundations of hedonic psychology. Russell Sage Foundation, New York, pp 134-154
45. Larose DT (2005) Discovering knowledge in data: an introduction to data mining. Wiley, New Jersey
46. Law ELC, Roto V, Hassenzahl M, Vermeeren APOS, Kort J (2009) Understanding, scoping and defining user experience: a survey approach. In: 27th international conference on human factors in computing systems, Boston, MA, pp 719-728
47. AY Lee 2004 The prevalence of metacognitive routes to judgment J Consum Psychol 14 4 349 355 10.1207/s15327663jcp1404-3
48. Lisetti CL, Nasoz F (2002) Maui: a multimodal affective user interface. Paper presented at the 10th ACM international conference on Multimedia, Juan-les-Pins, France
49. MacQueen M (2006) Ecosystem thinking needed for product design. http://macqueen.com/2006/10/27/ecosystem-thinking-needed-for-product-design/ #more-57. Accessed 26 July 2009
50. JD Morris C Woo JA Geason J Kim 2002 The power of affect: predicting intention J Adv Res 42 3 7 17
51. SK Nair LS Thakur K Wen 1995 Near optimal solutions for product line design and selection: beam search heuristics Manage Sci 41 767 785 0843.90055 10.1287/mnsc.41.5.767
52. Nielsen J (1994) Usability engineering, 1st edn. Morgan Kaufmann, San Francisco
53. Norman DA (2004) Emotional design: why we love (or hate) everyday things. Basic Books, New York, NY
54. Nuseibeh B, Easterbrook S (2000) Requirements engineering: a roadmap. Paper presented at the proceedings of the conference on the future of software engineering, Limerick, Ireland
55. G Parrott J Sabini 1989 On the "emotional" qualities of certain types of cognition: a reply to arguments for the independence of cognition and affect Cognit Ther Res 13 49 65 10.1007/BF01178489
56. Patel V, Kushniruk A (1998) Interface design for health care environments: the role of cognitive science. In: Proceeding of AMIA annual symposium, pp 29-37
57. Pawlak Z (1991) Rough sets: theoretical aspects of reasoning about data. Kluwer Academic Publisher, Boston
58. W Pedrycz F Gomide 1994 A generalized fuzzy petri net model IEEE Trans Fuzzy Syst 2 4 295 301 10.1109/91.324809
59. Perry A, Crisp HE, Mckneely JA, Wallace DF (1999) The solution for future command and control: human-centered design. Proc SPIE 4126:42-53 (Office of Naval Research Manning and Affordability Initiative)
60. Picard RW (1997) Affective computing. The MIT Press, Cambridge, MA
61. RW Picard E Vyzas J Healey 2001 Toward machine emotional intelligence: analysis of affective physiological state IEEE Trans Pattern Anal Mach Intell 23 10 1175 1191 10.1109/34.954607 (Pubitemid 33047955)
62. Pine BJ, Gilmore JH (1999) The experience economy. Harvard Business School Press, Boston
63. R Reber N Schwarz P Winkielman 2004 Processing fluency and aesthetic pleasure: is beauty in the perceiver's processing experience? Pers Soc Psychol Rev 8 4 364 382 10.1207/s15327957pspr0804-3 (Pubitemid 39665855)
64. EM Roth 2008 Uncovering the requirements of cognitive work Hum Factors 50 3 475 480
65. Roth EM, Patterson ES, Mumaw RJ (2002) Cognitive engineering: issues in user-centered system design. In: Marciniak JJ (ed) Encyclopedia of software engineering, 2nd edn. Wiley, New York, pp 163-179
66. JA Russell 2003 Core affect and the psychological construction of emotion Psychol Rev 110 1 145 172 10.1037/0033-295X.110.1.145
67. Schmidhuber J (1997) Low-complexity art. Leonardo J Int Soc Arts Sci Technol 30(2):97-103
68. Schneirla T (1959) An evolutionary and developmental theory of biphasic processes underlying approach and withdrawal. In: Jones M (ed) Nebraska symposium on motivation. University of Nebraska Press, Lincoln, pp 27-58
69. Schraagen JMC, Chipman SF, Shalin VL (2000) Introduction to cognitive task analysis. In: Schraagen JMC, Chipman SF, Shalin VL (eds) Cognitive task analysis. Lawrence Erlbaum Associates, Mahwah, NJ, pp 3-24
70. R Srikant R Agrawal 1996 Mining quantitative association rules in large relational tables SIGMOD Rec 25 2 1 12 10.1145/235968.233311
71. Stephane L (2007) Cognitive and emotional human models within a multi-agent framework. Paper presented at the 7th international conference EPCE 2007, Beijing, China, 22-27 July
72. AA Stone S Shiffman 1994 Ecological momentary assessment (ema) in behavioral medicine Ann Behav Med 16 3 199 202
73. J Storbeck GL Clore 2007 On the interdependence of cognition and emotion Cogn Emot 21 6 1212 1237 10.1080/02699930701438020 (Pubitemid 47343363)
74. J Talbot 2005 New interactions: the role of 'affective human factors' in design Ergon Aust 19 21 25
75. DL Thurston A Locascio 1994 Decision theory for design economics Eng Econ 40 1 41 72 10.1080/00137919408903138
76. Urban GL, Hauser JR (1993) Design and marketing of new products. Prentice-Hall, Englewood Cliffs, NJ
77. I Vessey 1991 Cognitive fit: a theory-based analysis of the graphs versus tables literature Decis Sci 22 2 219 240 10.1111/j.1540-5915.1991.tb00344.x
78. MO Watson PM Sanderson 2007 Designing for attention with sound: challenges and extensions to ecological interface design Hum Factors 49 2 331 346 10.1518/001872007X312531
79. Wickens CD, Hollands JG (1999) Engineering psychology and human performance, 3rd edn. Prentice Hall, New Jersey
80. Salvucci DD, Zuber M, Beregovaia E, Markley D (2005) Distract-r: rapid prototyping and evaluation of in-vehicle interfaces. Paper presented at the proceedings of the SIGCHI conference on human factors in computing systems, Portland, OR
81. RM Yerkes JD Dodson 1908 The relation of strength of stimulus to rapidity of habit-formation J Comp Neurol Psychol 18 459 482 10.1002/cne.920180503
82. CWM Yeung RS Wyer 2004 Affect, appraisal and consumer judgment J Consum Res 31 2 412 424 10.1086/422119 (Pubitemid 39518985)
83. Zajonc RB (1980) Feeling and thinking: preferences need no inferences. Am Psychol 35:151-175
84. Zhang P, Li N, Sun H (2006a) Affective quality and cognitive absorption: extending technology acceptance research. Paper presented at the proceedings of the 39th annual Hawaii international conference on system sciences-volume 08
85. Y Zhang L Feick LJ Price 2006 The impact of self-construal on aesthetic preference for angular versus rounded shapes Pers Soc Psychol Bull 32 6 794 805 10.1177/0146167206286626 (Pubitemid 43679868)
86. Zhou F, Jiao JR, Schaefer D, Chen S (2010) Hybrid association mining and refinement for affective mapping in emotional design. J Comput Inf Sci Eng 10(3):031010 (9 pages)