Customer emotional needs in product design

Concurrent Engineering Research and Applications

Volumn 14, Issue 3, 2006, Pages 197-206

  Khalid, Mahtun H ^a   Helander, G M ^b  

^a Damai Sciences Sdn Bhd   (Malaysia)

^b NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

Author keywords

Affective interfaces; Customer emotions; Human factors; Product design

Indexed keywords

CUSTOMER SATISFACTION; HUMAN ENGINEERING; LIFE CYCLE; PRODUCT DEVELOPMENT;

AFFECTIVE INTERFACES; CUSTOMER EMOTIONS;

PRODUCT DESIGN;

EID: 33747875668     PISSN: 1063293X     EISSN: 15312003     Source Type: Journal    
DOI: 10.1177/1063293X06068387     Document Type: Article

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