The impact of institutional processes, social networks, and culture on diffusion of global work values in multinational organizations

Cross Cultural Management

Volumn 18, Issue 1, 2011, Pages 105-121

  Rosenblatt, Valerie ^a  

^a UNIVERSITY OF HAWAII   (United States)

Author keywords

Globalization; Multinational companies; Organizational culture; Social networks

Indexed keywords

EID: 79551470815     PISSN: 13527606     EISSN: 17586089     Source Type: Journal    
DOI: 10.1108/13527601111104322     Document Type: Article

References (85)

1. Albrow, M. (1996), The Global Age, Stanford University Press, Stanford, CA.
2. Atkinson, P.E. (1990), Creating Culture Change: The Key to Successful Total Quality Management, IFS, Bedford.
3. Bartlett, C.A. and Ghoshal, S. (1992), "What is a global manager?", Harvard Business Review, Vol. 70 No. 5, pp. 124-32.
4. Bartlett, C.A. and Ghoshal, S. (1994), "Changing the role of top management: beyond strategy to purpose", Harvard Business Review, Vol. 72 No. 6, pp. 79-88.
5. Berrell, M., Wrathall, J. and Wright, P. (2001), "A model for Chinese management education: adapting the case study method to transfer management knowledge", Cross Cultural Management: An International Journal, Vol. 8 No. 1, pp. 28-44.
6. Berry, J., Poortinga, Y.H., Segall, M. and Dasen, P. (1992), Cross-Cultural Psychology: Research and Applications, Cambridge University Press, New York, NY.
7. Bhagat, R.S., Kedia, B.L., Harveston, P.D. and Triandis, H.C. (2002), "Cultural variations in the cross-border transfer of organizational knowledge: an integrative framework", Academy of Management Review, Vol. 27 No. 2, pp. 204-21.
8. Borgatti, S.P. and Foster, P.C. (2003), "The network paradigm in organizational research: a review and typology", Journal of Management, Vol. 29 No. 6, pp. 991-1013.
9. Brass, D.J., Galaskiewicz, J., Greve, H.R. and Tsai, W. (2004), "Taking stock of networks and organizations: a multilevel perspective", Academy of Management Journal, Vol. 47 No. 6, pp. 795-817.
10. Brislin, R.W. (1983), "Cross-cultural research in psychology", Annual Review of Psychology, Vol. 34, pp. 363-400.
11. Burt, R.S. (1997), "The contingent value of social capital", Administrative Science Quarterly, Vol. 42 No. 2, pp. 339-65.
12. Carr, C. and Pudelko, M. (2006), "Convergence of management practices in strategy, finance and HRM between the USA, Japan and Germany", Cross Cultural Management: An International Journal, Vol. 6 No. 1, pp. 75-100.
13. Chhokar, J.S., Brodbeck, F. and House, R.J. (Eds) (2008), Culture and Leadership Across the World: The GLOBE Book of In-depth Studies of 25 Societies, Lawrence Erlbaum, Mahwah, NJ.
14. Coleman, J.S. (1988), "Social capital in the creation of human capital", American Journal of Sociology, Vol. 94, S1, pp. 95-1120.
15. Davidson, A.R., Jaccard, J.J., Triandis, H.C., Morales, M.L. and Diaz-Guerrero, R. (1976), "Cross-cultural model testing: toward a solution of the etic-emic dilemma", International Journal of Psychology, Vol. 11 No. 1, pp. 1-13.
16. Dean, J.W. Jr and Bowen, D.E. (1994), "Management theory and total quality: improving research and practice through theory development", Academy of Management Review, Vol. 19 No. 3, pp. 392-418.
17. Deming, W.E. (1986), Out of Crisis, MIT Center for Advanced Educational Services, Cambridge, MA.
18. DiMaggio, P.J. and Powell, W.W. (1983), "The iron cage revisited: institutional isomorphism and collective rationality in organizational fields", American Sociological Review, Vol. 48 No. 2, pp. 147-60.
19. Dorfman, P.W., Hanges, P. and Brodbeck, F. (2004), "Leadership and cultural variation", in House, R.J., Hanges, P., Javidan, M., Dorfman, P.W. and Gupta, V. (Eds), Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies, Sage, Thousand Oaks, CA, pp. 669-719.
20. Dorfman, P.W., Howell, J.P., Hibino, S., Lee, J.K., Tate, U. and Bautista, A. (1997), "Leadership in Western and Asian countries: commonalities and differences in effective leadership processes across cultures", Leadership Quarterly, Vol. 8 No. 3, pp. 233-74.
21. Earley, P.C. and Gibson, C.B. (1998), "Taking stock in our progress on individualism-collectivism: 100 years of solidarity and community", Journal of Management, Vol. 24 No. 3, pp. 265-304.
22. Edström, A. and Galbraith, J.R. (1977), "Transfer of managers as a coordination and control strategy in multinational organizations", Administrative Science Quarterly, Vol. 22 No. 2, pp. 248-63.
23. Erez, M. and Drori, G.S. (2009), "Global culture and organizational processes", in Bhagat, R.S. and Steers, R.M. (Eds), Cambridge Handbook of Culture, Organizations and Work, University Press, Cambridge, pp. 148-73.
24. Erez, M. and Earley, P.C. (1993), Culture, Self-identity, and Work, Oxford University Press, New York, NY.
25. Erez, M. and Gati, E. (2004), "A dynamic, multi-level model of culture: from the micro level of the individual to the macro level of a global culture", Applied Psychology: An International Review, Vol. 53 No. 4, pp. 583-98.
26. Erez, M. and Shokef, E. (2008), "The culture of global organizations", in Smith, P.B., Peterson, M.F. and Thomas, D. (Eds), Handbook of Cross-Cultural Management Research, Sage, Thousand Oaks, CA, pp. 285-300.
27. Gargiulo, M. and Benassi, M. (2000), "Trapped in your own net? Network cohesion, structural holes, and the adaptation of social capital", Organization Science, Vol. 11 No. 2, pp. 183-96.
28. Geertz, C. (1973), The Interpretation of Cultures, Basic Books, New York, NY.
29. Gelfand, M.J., Erez, M. and Aycan, Z. (2007), "Cross-cultural organizational behavior", Annual Review of Psychology, Vol. 58, pp. 479-514.
30. Gelfand, M.J., Nishii, L.H. and Raver, J.L. (2006), "On the nature and importance of cultural tightness-looseness", Journal of Applied Psychology, Vol. 91 No. 6, pp. 1225-44.
31. Gelfand, M.J., Bhawuk, D., Nishi, L.H. and Bechtold, D. (2004), "Individualism and collectivism", in House, R.J., Hanges, P., Javidan, M., Dorfman, P.W. and Gupta, V. (Eds), Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies, Sage, Thousand Oaks, CA, pp. 437-512.
32. Ghoshal, S. and Bartlett, C.A. (1988), "Creation, adoption, and diffusion of innovations by subsidiaries of multinational corporations", Journal of International Business Studies, Vol. 19 No. 3, pp. 365-88.
33. Granovetter, M.S. (1973), "The strength of weak ties", American Journal of Sociology, Vol. 78 No. 6, pp. 1360-80.
34. Granovetter, M.S. (1985), "Economic action and social structure: the problem of embeddedness", American Journal of Sociology, Vol. 91 No. 3, pp. 481-510.
35. Guler, I., Guillén, M.F. and Macpherson, J.M. (2002), "Global competition, institutions, and the diffusion of organizational practices: the international spread of ISO 9000 quality certificates", Administrative Science Quarterly, Vol. 47 No. 2, pp. 207-32.
36. Hamm, S. (2008), "The art of building a global culture", BusinessWeek, January 29, available at: www.businessweek.com/globalbiz/blog/ globespotting/archives/2008/01/the-art-of-buil.html.
37. Hofstede, G.H. (1980), Culture's Consequences: International Differences in Work-Related Values, Sage, Beverly Hills, CA.
38. Hofstede, G.H. (2001), Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, 2nd ed., Sage, Thousand Oaks, CA.
39. House, R.J., Hanges, P., Javidan, M., Dorfman, P.W. and Gupta, V. (2004), Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies, Sage, Thousand Oaks, CA.
40. Jaeger, A.M. (1983), "The transfer of organizational culture overseas: an approach to control in the multinational corporation", Journal of International Business Studies, Vol. 14 No. 2, pp. 91-114.
41. Kedia, B.L. and Bhagat, R.S. (1988), "Cultural constraints on transfer of technology across nations: implications for research in international and comparative management", Academy of Management Review, Vol. 13 No. 4, pp. 559-71.
42. Kim, H. and Markus, H.R. (1999), "Deviance or uniqueness, harmony or conformity? A cultural analysis", Journal of Personality and Social Psychology, Vol. 77 No. 4, pp. 785-800.
43. Kluckhohn, C. and Strodtbeck, F. (1961), Variations in Value Orientations, Row, Peterson and Co., Evanston, IL.
44. Kostova, T. (1999), "Transnational transfer of strategic organizational practices: a contextual perspective", Academy of Management Review, Vol. 24 No. 2, pp. 308-24.
45. Kostova, T. and Roth, K. (2002), "Adoption of an organizational practice by subsidiaries of multinational corporations: institutional and relational effects", Academy of Management Journal, Vol. 45 No. 1, pp. 215-33.
46. Kotelnikov, V. (2007), "Shared values: what links your organization and people together", Entrepreneur, August-September, available at: www.entrepreneur.com/tradejournals/article/167431712.html.
47. Kroeber, A.L. and Kluckhohn, C. (1963), Culture: A Critical Review of Concepts and Definitions, Vintage, New York, NY.
48. Lagrosen, S. (2003), "Exploring the impact of culture on quality management", International Journal of Quality & Reliability Management, Vol. 20 Nos 4/5, pp. 473-87.
49. Lebra, T. (1976), Japanese Patterns of Behavior, University of Hawaii Press, Honolulu, HI.
50. Leung, K., Bhagat, R.S., Buchan, N.R., Erez, M. and Gibson, C.B. (2005), "Culture and international business: recent advances and their implications for future research", Journal of International Business Studies, Vol. 36 No. 4, pp. 357-78.
51. Markus, H.R. and Kitayama, S. (1991), "Culture and the self: implications for cognition, emotion, and motivation", Psychological Review, Vol. 98 No. 2, pp. 224-53.
52. Meyer, J.W. and Rowan, B. (1977), "Institutionalized organizations: formal structure as myth and ceremony", American Journal of Sociology, Vol. 83 No. 2, pp. 340-63.
53. Minbaeva, D., Pedersen, T., Bjorkman, I., Fey, C.F. and Park, H. (2003), "MNC knowledge transfer, subsidiary absorptive capacity, and HRM", Journal of International Business Studies, Vol. 34 No. 6, pp. 586-600.
54. Newenham-Kahindi, A. (2009), "The transfer of Ubuntu and Indaba business models abroad: a case of South African multinational banks and telecommunication services in Tanzania", Cross Cultural Management: An International Journal, Vol. 9 No. 1, pp. 87-108.
55. Nohria, N. and Ghoshal, S. (1994), "Differentiated fit and shared values: alternatives for managing headquarters-subsidiary relations", Strategic Management Journal, Vol. 15 No. 6, pp. 491-502.
56. Ohemeng, F.L.K. (2009), "Constraints in the implementation of performance management systems in developing countries: the Ghanaian case", Cross Cultural Management: An International Journal, Vol. 9 No. 1, pp. 109-32.
57. Parsons, T. and Shils, E. (Eds) (1951), Toward a General Theory of Action, Harvard University Press, Cambridge, MA.
58. Peterson, M.F. and Smith, P.B. (2008), "Social structures and processes in cross-cultural management", in Smith, P.B., Peterson, M.F. and Thomas, D. (Eds), Handbook of Cross-Cultural Management Research, Sage, Thousand Oaks, CA, pp. 35-58.
59. Podolny, J.M. and Baron, J.N. (1997), "Resources and relationships: social networks and mobility in the workplace", American Sociological Review, Vol. 62 No. 5, pp. 673-93.
60. Posner, B.Z., Kouzes, J.M. and Schmidt, W.H. (1985), "Shared values make a difference: an empirical test of corporate culture", Human Resource Management, Vol. 24 No. 3, pp. 293-309.
61. Powell, T.C. (1995), "Total quality management as competitive advantage: a review and empirical study", Strategic Management Journal, Vol. 16 No. 1, pp. 15-37.
62. Ralston, D.A., Holt, D.H., Terpstra, R.H. and Kai-Cheng, Y. (1997), "The impact of national culture and economic ideology on managerial work values: a study of the United States, Russia, Japan, and China", Journal of International Business Studies, Vol. 28 No. 1, pp. 177-207.
63. Rhee, M. (2007), "The time relevance of social capital", Rationality & Society, Vol. 19 No. 3, pp. 367-89.
64. Roe, R.A. and Ester, P. (1999), "Values and work: empirical findings and theoretical perspective", Applied Psychology: An International Review, Vol. 48 No. 1, pp. 1-21.
65. Ronen, S. (1994), "An underlying structure of motivational need taxonomies: a cross-cultural confirmation", inTriandis, H.C., Dunnette, M.D. andHough, L.M. (Eds), Handbook of Industrial and Organizational Psychology, Vol. 4, Consulting Psychologists, Palo Alto, CA, pp. 241-70.
66. Ros, M., Schwartz, S.H. and Surkiss, S. (1999), "Basic individual values, work values, and the meaning of work", Applied Psychology: An International Review, Vol. 48 No. 1, pp. 49-71.
67. Ross, J. (1993), Total Quality Management: Text, Cases and Readings, St Lucie, Delray Beach, FL.
68. Saint-Onge, H. (1999), "Tacit knowledge: the key to the strategic alignment of intellectual capital", in Zack, M. (Ed.), Knowledge and Strategy, Butterworth-Heinemann, Woburn, MA, pp. 223-30.
69. Schwartz, S. (1992), "Universals in the content and structure of values: theoretical advances and empirical tests in 20 countries", in Zanna, M. (Ed.), Advances in Experimental Social Psychology, Vol. 25, Academic Press, San Diego, CA, pp. 1-65.
70. Schwartz, S. (1994), "Beyond individualism-collectivism: new cultural dimensions of values", in Kim, U., Triandis, H.C., Kagitcibasi, C., Choi, S. and Yoon, G. (Eds), Individualism and Collectivism: Theory, Method and Applications, Sage, Thousand Oaks, CA, pp. 85-119.
71. Scott, W.R. (1995), Institutions and Organizations, Sage, Thousand Oaks, CA.
72. Scott, W.R. (2001), Institutions and Organizations: Ideas and Interests, Sage, Los Angeles, CA.
73. Scott, W.R. (2003), "Institutional carriers: reviewing modes of transporting ideas over time and space and considering their consequences", Industrial and Corporate Change, Vol. 12 No. 4, pp. 879-94.
74. Selmer, J. and De Leon, C. (1996), "Parent cultural control through organizational acculturation: HCN employees learning new work values in foreign business subsidiaries", Journal of Organizational Behavior, Vol. 17, S1, pp. 557-72.
75. Shokef, E. and Erez, M. (2006), "Global work culture and global identity, as a platform for a shared understanding in multicultural teams", in Chen, Y.-R. (Ed.), National Culture and Groups: Research on Managing Groups and Teams, Elsevier, Amsterdam, Vol. 9, pp. 325-52.
76. Shokef, E., Erez, M. and DeHaan, U. (2007), "A global work culture: a new typology of organizational culture of multinational organizations", working paper, Faculty of Industrial Engineering and Management, Technion, Israel.
77. Singh, J. (2005), "Collaborative networks as determinants of knowledge diffusion patterns", Management Science, Vol. 51 No. 5, pp. 756-70.
78. Strang, D. and Soule, S.A. (1998), "Diffusion in organizations and social movements: from hybrid corn to poison pills", Annual Review of Sociology, Vol. 24, pp. 265-90.
79. Tolbert, P.S. and Zucker, L.G. (1983), "Institutional sources of change in the formal structure of organizations: the diffusion of civil service reform, 1880-1935", Administrative Science Quarterly, Vol. 28 No. 1, pp. 22-39.
80. Triandis, H.C. (1989), "The self and social behavior in differing cultural contexts", Psychological Review, Vol. 96 No. 3, pp. 506-20.
81. Triandis, H.C. (1995), Individualism and Collectivism, Westview, Boulder, CO.
82. Triandis, H.C., Bontempo, R., Villareal, M.J., Asai, M. and Lucca, N. (1988), "Individualism and collectivism: cross-cultural perspectives on self-ingroup relationships", Journal of Personality and Social Psychology, Vol. 54 No. 2, pp. 323-38.
83. Trompenaars, F. (1993), Riding the Waves of Culture, Nicholas Brealey, London.
84. Xiao, Z. and Tsui, A.S. (2007), "When brokers may not work: the cultural contingency of social capital in Chinese high-tech firms", Administrative Science Quarterly, Vol. 52 No. 1, pp. 1-31.
85. Yamaguchi, S. (1994), "Collectivism among the Japanese", in Kim, U., Triandis, H.C., Kagitcibasi, C., Choi, S. and Yoon, G. (Eds), Individualism and Collectivism: Theory, Method, and Application, Sage, Thousand Oaks, CA, pp. 175-88.