How important is an apology to you? Forecasting errors in evaluating the value of apologies

Psychological Science

Volumn 22, Issue 1, 2011, Pages 45-48

  de Cremer, David ^a,b   Pillutla, Madan M ^b   Folmer, Chris Reinders ^a  

^a ERASMUS UNIVERSITY   (Netherlands)

^b LONDON BUSINESS SCHOOL   (United Kingdom)

Author keywords

apologies; forecasting errors; trust game

Indexed keywords

ANALYSIS OF VARIANCE; ARTICLE; DECISION MAKING; GAME; HUMAN; HUMAN RELATION; PERCEPTION; PHYSIOLOGY; PSYCHOLOGICAL ASPECT; SOCIAL BEHAVIOR; STUDENT; TRUST;

ANALYSIS OF VARIANCE; GAMES, EXPERIMENTAL; HUMANS; INTERPERSONAL RELATIONS; JUDGMENT; SOCIAL BEHAVIOR; SOCIAL PERCEPTION; STUDENTS; TRUST;

EID: 78951490307     PISSN: 09567976     EISSN: 14679280     Source Type: Journal    
DOI: 10.1177/0956797610391101     Document Type: Article

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