메뉴 건너뛰기




Volumn 88, Issue 4, 2010, Pages 500-559

The influence of context on quality improvement success in health care: A systematic review of the literature

Author keywords

context; health care; quality assurance; quality improvement; Total quality management

Indexed keywords

CONCEPTUAL FRAMEWORK; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; LEADERSHIP; MEDICAL RESEARCH; MOTIVATION; PHYSICIAN; PRIORITY JOURNAL; REVIEW; SYSTEMATIC REVIEW (TOPIC); TOTAL QUALITY MANAGEMENT;

EID: 78650575498     PISSN: 0887378X     EISSN: 14680009     Source Type: Journal    
DOI: 10.1111/j.1468-0009.2010.00611.x     Document Type: Review
Times cited : (507)

References (61)
  • 2
    • 33646093974 scopus 로고    scopus 로고
    • The Role of Organizational Infrastructure in Implementation of Hospitals' Quality Improvement
    • Alexander, J.A., B.J. Weiner, S.M. Shortell, L.C. Baker, and, M.P. Becker,. 2006. The Role of Organizational Infrastructure in Implementation of Hospitals' Quality Improvement. Hospital Topics 84: 11-20.
    • (2006) Hospital Topics , vol.84 , pp. 11-20
    • Alexander, J.A.1    Weiner, B.J.2    Shortell, S.M.3    Baker, L.C.4    Becker, M.P.5
  • 3
    • 34547742649 scopus 로고    scopus 로고
    • The Tension between Needing to Improve Care and Knowing How to Do It
    • Auerbach, A., C. Landefeld, and, K. Shojania,. 2007. The Tension between Needing to Improve Care and Knowing How to Do It. New England Journal of Medicine 357: 608-13.
    • (2007) New England Journal of Medicine , vol.357 , pp. 608-613
    • Auerbach, A.1    Landefeld, C.2    Shojania, K.3
  • 6
    • 0036717353 scopus 로고    scopus 로고
    • What Will It Take to Lead the Continual Improvement and Innovation of Health Care in the Twenty-first Century?
    • Batalden, P., and, M. Splaine,. 2002. What Will It Take to Lead the Continual Improvement and Innovation of Health Care in the Twenty-first Century? Quality Management in Health Care 11: 45-54.
    • (2002) Quality Management in Health Care , vol.11 , pp. 45-54
    • Batalden, P.1    Splaine, M.2
  • 8
    • 0037364234 scopus 로고    scopus 로고
    • Do Local Opinion Leaders Augment Hospital Quality Improvement Efforts? A Randomized Trial to Promote Adherence to Unstable Angina Guidelines
    • Berner, E.S., C.S. Baker, E. Funkhouser, G.R. Heudebert, J.J. Allison, C.A. Fargason Jr., and, Q. Li,. 2003. Do Local Opinion Leaders Augment Hospital Quality Improvement Efforts? A Randomized Trial to Promote Adherence to Unstable Angina Guidelines. Medical Care 41: 420-31.
    • (2003) Medical Care , vol.41 , pp. 420-431
    • Berner, E.S.1    Baker, C.S.2    Funkhouser, E.3    Heudebert, G.R.4    Allison, J.J.5    Fargason Jr., C.A.6    Li, Q.7
  • 9
    • 0032253531 scopus 로고    scopus 로고
    • A Report Card on Continuous Quality Improvement
    • 525-648
    • Blumenthal, D., and, C. Kilo,. 1998. A Report Card on Continuous Quality Improvement. The Milbank Quarterly 76:511, 525-648.
    • (1998) The Milbank Quarterly , vol.76 , pp. 511
    • Blumenthal, D.1    Kilo, C.2
  • 12
    • 70449720624 scopus 로고    scopus 로고
    • The Role of Physician Engagement on the Impact of the Hospital-Based Practice Improvement Module (PIM)
    • Caverzagie, K.J., E.C. Bernabeo, S.G. Reddy, and, E.S. Holmboe,. 2009. The Role of Physician Engagement on the Impact of the Hospital-Based Practice Improvement Module (PIM). Journal of Hospital Medicine 4: 466-70.
    • (2009) Journal of Hospital Medicine , vol.4 , pp. 466-470
    • Caverzagie, K.J.1    Bernabeo, E.C.2    Reddy, S.G.3    Holmboe, E.S.4
  • 13
    • 0030699317 scopus 로고    scopus 로고
    • Continuous Quality Improvement: A Survey of American and Canadian Healthcare Executives
    • Chan, Y.C., and, S.J. Ho,. 1997. Continuous Quality Improvement: A Survey of American and Canadian Healthcare Executives. Hospital and Health Services Administration 42: 525-44.
    • (1997) Hospital and Health Services Administration , vol.42 , pp. 525-544
    • Chan, Y.C.1    Ho, S.J.2
  • 14
    • 69749093725 scopus 로고    scopus 로고
    • Fostering Implementation of Health Services Research Findings into Practice: A Consolidated Framework for Advancing Implementation Science
    • Damschroder, L.J., D.C. Aron, R.E. Keith, S.R. Kirsh, J.A. Alexander, and, J.C. Lowery,. 2009. Fostering Implementation of Health Services Research Findings into Practice: A Consolidated Framework for Advancing Implementation Science. Implementation Science 4: 50.
    • (2009) Implementation Science , vol.4 , pp. 50
    • Damschroder, L.J.1    Aron, D.C.2    Keith, R.E.3    Kirsh, S.R.4    Alexander, J.A.5    Lowery, J.C.6
  • 15
    • 0035529298 scopus 로고    scopus 로고
    • Total Quality Management Implementation and Competitive Advantage: The Role of Structural Control and Exploration
    • Douglas, T.J., and, W.Q. Judge Jr,. 2001. Total Quality Management Implementation and Competitive Advantage: The Role of Structural Control and Exploration. Academy of Management Journal 44: 158.
    • (2001) Academy of Management Journal , vol.44 , pp. 158
    • Douglas, T.J.1    Judge Jr., W.Q.2
  • 16
    • 36148979368 scopus 로고    scopus 로고
    • A Framework for Quality Improvement: An Analysis of Factors Responsible for Improvement at Hospitals Participating in the Can Rapid Risk Stratification of Unstable Angina Patients Suppress Adverse Outcomes with Early Implementation of the ACC/AHA Guidelines (CRUSADE) Quality Improvement Initiative
    • Glickman, S.W., W. Boulding, R. Staelin, J. Mulgund, M.T. Roe, B.L. Lytle, J.S. Rumsfeld, et al,. 2007. A Framework for Quality Improvement: An Analysis of Factors Responsible for Improvement at Hospitals Participating in the Can Rapid Risk Stratification of Unstable Angina Patients Suppress Adverse Outcomes with Early Implementation of the ACC/AHA Guidelines (CRUSADE) Quality Improvement Initiative. American Heart Journal 154: 1206-20.
    • (2007) American Heart Journal , vol.154 , pp. 1206-1220
    • Glickman, S.W.1    Boulding, W.2    Staelin, R.3    Mulgund, J.4    Roe, M.T.5    Lytle, B.L.6    Rumsfeld, J.S.7
  • 17
    • 12444346743 scopus 로고    scopus 로고
    • Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations
    • Greenhalgh, T., G. Robert, F. Macfarlane, P. Bate, and, O. Kyriakidou,. 2004. Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations. The Milbank Quarterly 82: 581-629.
    • (2004) The Milbank Quarterly , vol.82 , pp. 581-629
    • Greenhalgh, T.1    Robert, G.2    MacFarlane, F.3    Bate, P.4    Kyriakidou, O.5
  • 18
    • 0037363430 scopus 로고    scopus 로고
    • Does Publicizing Hospital Performance Stimulate Quality Improvement Efforts?
    • Hibbard, J.H., J. Stockard, and, M. Tusler,. 2003. Does Publicizing Hospital Performance Stimulate Quality Improvement Efforts? Health Affairs 22: 84-94.
    • (2003) Health Affairs , vol.22 , pp. 84-94
    • Hibbard, J.H.1    Stockard, J.2    Tusler, M.3
  • 19
    • 0033143594 scopus 로고    scopus 로고
    • A Multiple-Level Analysis of Hospital Team Effectiveness
    • Higgins, S.E., and, R.L. Routhieaux,. 1999. A Multiple-Level Analysis of Hospital Team Effectiveness. Health Care Supervisor 17: 1-13.
    • (1999) Health Care Supervisor , vol.17 , pp. 1-13
    • Higgins, S.E.1    Routhieaux, R.L.2
  • 20
    • 0030137213 scopus 로고    scopus 로고
    • Total Quality Management in Hospitals: The Contributions of Commitment, Quality Councils, Teams, Budgets, and Training to Perceived Improvement at Veterans Health Administration Hospitals
    • Lammers, J.C., S. Cretin, S. Gilman, and, E. Calingo,. 1996. Total Quality Management in Hospitals: The Contributions of Commitment, Quality Councils, Teams, Budgets, and Training to Perceived Improvement at Veterans Health Administration Hospitals. Medical Care 34: 463-78.
    • (1996) Medical Care , vol.34 , pp. 463-478
    • Lammers, J.C.1    Cretin, S.2    Gilman, S.3    Calingo, E.4
  • 22
    • 84996244605 scopus 로고    scopus 로고
    • Organisational Learning, Transformational Leadership and Implementation of Continuous Quality Improvement in Canadian Hospitals
    • LeBrasseur, R., R. Whissell, and, A. Ojha,. 2002. Organisational Learning, Transformational Leadership and Implementation of Continuous Quality Improvement in Canadian Hospitals. Australian Journal of Management 27: 141-62.
    • (2002) Australian Journal of Management , vol.27 , pp. 141-162
    • Lebrasseur, R.1    Whissell, R.2    Ojha, A.3
  • 23
    • 0036797922 scopus 로고    scopus 로고
    • Assessing the Factors Influencing Continuous Quality Improvement Implementation: Experience in Korean Hospitals
    • Lee, S., K.-S. Choi, H.-Y. Kang, W. Cho, and, Y.M. Chae,. 2002. Assessing the Factors Influencing Continuous Quality Improvement Implementation: Experience in Korean Hospitals. International Journal for Quality in Health Care 14: 383-91.
    • (2002) International Journal for Quality in Health Care , vol.14 , pp. 383-91
    • Lee, S.1    Choi, K.-S.2    Kang, H.-Y.3    Cho, W.4    Chae, Y.M.5
  • 25
    • 0031256844 scopus 로고    scopus 로고
    • Relationships between Determinants of Hospital Quality Management and Service Quality Performance - A Path Analytic Model
    • Li, L.X., 1997. Relationships between Determinants of Hospital Quality Management and Service Quality Performance - A Path Analytic Model. Omega 25: 535-45.
    • (1997) Omega , vol.25 , pp. 535-545
    • Li, L.X.1
  • 26
    • 44449089514 scopus 로고    scopus 로고
    • Association of Intervention Outcomes with Practice Capacity for Change: Subgroup Analysis from a Group Randomized Trial
    • Litaker, D., M. Ruhe, S. Weyer, and, K.C. Stange,. 2008. Association of Intervention Outcomes with Practice Capacity for Change: Subgroup Analysis from a Group Randomized Trial. Implement Science 3: 25.
    • (2008) Implement Science , vol.3 , pp. 25
    • Litaker, D.1    Ruhe, M.2    Weyer, S.3    Stange, K.C.4
  • 29
    • 0035400588 scopus 로고    scopus 로고
    • An Empirical Test of the Causal Relationships in the Baldrige Health Care Pilot Criteria
    • Meyer, S.M., and, D.A. Collier,. 2001. An Empirical Test of the Causal Relationships in the Baldrige Health Care Pilot Criteria. Journal of Operations Management 19: 403-26.
    • (2001) Journal of Operations Management , vol.19 , pp. 403-426
    • Meyer, S.M.1    Collier, D.A.2
  • 31
    • 2542443966 scopus 로고    scopus 로고
    • Characteristics of Successful Quality Improvement Teams: Lessons from Five Collaborative Projects in the VHA
    • Mills, P., and, W. Weeks,. 2004. Characteristics of Successful Quality Improvement Teams: Lessons from Five Collaborative Projects in the VHA. Joint Commission Journal on Quality and Safety 30: 152-62.
    • (2004) Joint Commission Journal on Quality and Safety , vol.30 , pp. 152-162
    • Mills, P.1    Weeks, W.2
  • 32
    • 2542427534 scopus 로고    scopus 로고
    • Creating the Evidence Base for Quality Improvement Collaboratives
    • Mittman, B., 2004. Creating the Evidence Base for Quality Improvement Collaboratives. Annals of Internal Medicine 140: 897-901.
    • (2004) Annals of Internal Medicine , vol.140 , pp. 897-901
    • Mittman, B.1
  • 34
  • 36
    • 33750182429 scopus 로고    scopus 로고
    • Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams
    • Nembhard, I.M., and, A.C. Edmondson,. 2006. Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams. Journal of Organizational Behavior 27: 941-66.
    • (2006) Journal of Organizational Behavior , vol.27 , pp. 941-966
    • Nembhard, I.M.1    Edmondson, A.C.2
  • 42
    • 33749984015 scopus 로고    scopus 로고
    • The Impact of Organizational Culture on the Successful Implementation of Total Quality Management
    • Rad, A.M.M., 2006. The Impact of Organizational Culture on the Successful Implementation of Total Quality Management. TQM Magazine 18: 606-25.
    • (2006) TQM Magazine , vol.18 , pp. 606-625
    • Rad, A.M.M.1
  • 43
    • 0036595541 scopus 로고    scopus 로고
    • Organizational Learning and Continuous Quality Improvement: Examining the Impact on Nursing Home Performance
    • Rondeau, K.V., and, T.H. Wagar,. 2002. Organizational Learning and Continuous Quality Improvement: Examining the Impact on Nursing Home Performance. Healthcare Management Forum 15: 17-23.
    • (2002) Healthcare Management Forum , vol.15 , pp. 17-23
    • Rondeau, K.V.1    Wagar, T.H.2
  • 44
    • 84925911451 scopus 로고
    • Characteristics of Departments, Positions, and Individuals: Contexts for Attitudes and Behavior
    • Rousseau, D.M., 1978. Characteristics of Departments, Positions, and Individuals: Contexts for Attitudes and Behavior. Administrative Science Quarterly 23: 521-40.
    • (1978) Administrative Science Quarterly , vol.23 , pp. 521-540
    • Rousseau, D.M.1
  • 47
    • 0035143387 scopus 로고    scopus 로고
    • Features of Primary Health Care Teams Associated with Successful Quality Improvement of Diabetes Care: A Qualitative Study
    • Stevenson, K., R. Baker, A. Farooqi, R. Sorrie, and, K. Khunti,. 2001. Features of Primary Health Care Teams Associated with Successful Quality Improvement of Diabetes Care: A Qualitative Study. Family Practice 18: 21-26.
    • (2001) Family Practice , vol.18 , pp. 21-26
    • Stevenson, K.1    Baker, R.2    Farooqi, A.3    Sorrie, R.4    Khunti, K.5
  • 48
    • 36649002596 scopus 로고    scopus 로고
    • Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
    • Tucker, A.L., I.M. Nembhard, and, A.C. Edmondson,. 2007. Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units. Management Science 53: 894-907.
    • (2007) Management Science , vol.53 , pp. 894-907
    • Tucker, A.L.1    Nembhard, I.M.2    Edmondson, A.C.3
  • 51
    • 0032873188 scopus 로고    scopus 로고
    • Managerial Implications of Corporate Board Involvement and Perceived Market Competition for Quality Improvement in Nursing Homes
    • Weech-Maldonado, R., J.S. Zinn, and, D. Brannon,. 1999. Managerial Implications of Corporate Board Involvement and Perceived Market Competition for Quality Improvement in Nursing Homes. Journal of Healthcare Management 44: 382.
    • (1999) Journal of Healthcare Management , vol.44 , pp. 382
    • Weech-Maldonado, R.1    Zinn, J.S.2    Brannon, D.3
  • 52
    • 0034896829 scopus 로고    scopus 로고
    • The Performance Impact of Context in TQM Implementation: The Nursing Facility Industry
    • Weech-Maldonado, R., J.E. Zinn, and, R.D. Hamilton III,. 2001. The Performance Impact of Context in TQM Implementation: The Nursing Facility Industry. Health Services Management Research 14: 147-58.
    • (2001) Health Services Management Research , vol.14 , pp. 147-158
    • Weech-Maldonado, R.1    Zinn, J.E.2    Iii, D.H.R.3
  • 53
    • 0038044765 scopus 로고    scopus 로고
    • A Model for Improving the Quality and Timeliness of Compensation and Pension Examinations in VA Facilities
    • discussion 62.
    • Weeks, W.B., P.D. Mills, J. Waldron, S.H. Brown, T. Speroff, and, L.R. Coulson,. 2003. A Model for Improving the Quality and Timeliness of Compensation and Pension Examinations in VA Facilities. Journal of Healthcare Management 48: 252-61, discussion 62.
    • (2003) Journal of Healthcare Management , vol.48 , pp. 252-261
    • Weeks, W.B.1    Mills, P.D.2    Waldron, J.3    Brown, S.H.4    Speroff, T.5    Coulson, L.R.6
  • 55
    • 0030345324 scopus 로고    scopus 로고
    • Leadership for Quality Improvement in Health Care: Empirical Evidence on Hospital Boards, Managers, and Physicians
    • Weiner, B.J., J.A. Alexander, and, S.M. Shortell,. 1996. Leadership for Quality Improvement in Health Care: Empirical Evidence on Hospital Boards, Managers, and Physicians. Medical Care Research and Review 53: 397-416.
    • (1996) Medical Care Research and Review , vol.53 , pp. 397-416
    • Weiner, B.J.1    Alexander, J.A.2    Shortell, S.M.3
  • 57
    • 0030986530 scopus 로고    scopus 로고
    • Promoting Clinical Involvement in Hospital Quality Improvement Efforts: The Effects of Top Management, Board, and Physician Leadership
    • Weiner, B.J., S.M. Shortell, and, J. Alexander,. 1997. Promoting Clinical Involvement in Hospital Quality Improvement Efforts: The Effects of Top Management, Board, and Physician Leadership. Health Services Research 32: 491-510.
    • (1997) Health Services Research , vol.32 , pp. 491-510
    • Weiner, B.J.1    Shortell, S.M.2    Alexander, J.3
  • 58
    • 33750693345 scopus 로고    scopus 로고
    • Relationships between Climate, Process, and Performance in Continuous Quality Improvement Groups
    • Wilkens, R., and, M. London,. 2006. Relationships between Climate, Process, and Performance in Continuous Quality Improvement Groups. Journal of Vocational Behavior 69: 510-23.
    • (2006) Journal of Vocational Behavior , vol.69 , pp. 510-523
    • Wilkens, R.1    London, M.2
  • 59
    • 0001573085 scopus 로고    scopus 로고
    • Top Manager and Network Effects on the Adoption of Innovative Management Practices: A Study of TQM in a Public Hospital System
    • Young, G.J., M.P. Charns, and, S.M. Shortell,. 2001. Top Manager and Network Effects on the Adoption of Innovative Management Practices: A Study of TQM in a Public Hospital System. Strategic Management Journal 22: 935-951.
    • (2001) Strategic Management Journal , vol.22 , pp. 935-951
    • Young, G.J.1    Charns, M.P.2    Shortell, S.M.3
  • 61
    • 0031779451 scopus 로고    scopus 로고
    • Resource Dependence and Institutional Elements in Nursing Home TQM Adoption
    • Zinn, J.S., R. Weech-Maldonado, and, D. Brannon,. 1998. Resource Dependence and Institutional Elements in Nursing Home TQM Adoption. Health Services Research 33: 261-73.
    • (1998) Health Services Research , vol.33 , pp. 261-273
    • Zinn, J.S.1    Weech-Maldonado, R.2    Brannon, D.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.