Top manager and network effects on the adoption of innovative management practices: A study of TQM in a public hospital system

Strategic Management Journal

Volumn 22, Issue 10, 2001, Pages 935-951

  Young, Gary J ^a,b   Charns, Martin P ^a,b   Shortell, Stephen M ^c  

^a Mgmt Decision and Research Center   (United States)

^b BOSTON UNIVERSITY SCHOOL OF PUBLIC HEALTH   (United States)

^c UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

Adoption; Diffusion; Innovation; Institutional forces; Networks; Top manager

Indexed keywords

EID: 0001573085     PISSN: 01432095     EISSN: None     Source Type: Journal    
DOI: 10.1002/smj.194     Document Type: Article

References (52)

1. Allison PD, 1995. Survival Analysis Using the SAS System: A Practical Guide. SAS Institute: Cary, NC.
2. Arndt M, Bigelow B. 1995. The adoption of corporate restructuring by hospitals. Hospital and Health Services Administration 40(3): 332-347.
3. Bantel K, Jackson S. 1989. Top management and innovations in banking: Does the composition of the top team make a difference? Strategic Management Journal, Summer Special Issue 10: 107-124.
4. Barbour GL, Malby L, Lussier RR, Thomale RW, Lerner JA (eds). 1996. Quality in the Veterans Health Administration: Lessons from the People Who Changed the System. Jossey-Bass: San Francisco, CA.
5. Barness ZI, Shortell SM, Gillies RR, Hughes EF, O'Brien JL, Bohr D, Izui C, Kralovec P. 1993. The quality march. Hospitals and Health Networks, December: 52-55.
6. Boeker W. 1997a. Strategic change: the influence of managerial characteristics and organizational growth. Academy of Management Journal 40(1): 152-170.
7. Boeker W. 1997b. Executive migration and strategic change: the effect of top manager movement on product-market entry. Administrative Science Quarterly 213: 213-236.
8. Buchholtz AK, Ribbens D. 1994. Role of chief executive officers in takeover resistance: effects of CEO incentives and individual characteristics. Academy of Management Journal 37(3): 554-579.
9. Burns LR, Wholey DR. 1993. Adoption and abandonment of matrix management programs: effects of organizational characteristics and interorganizational networks. Academy of Management Journal 36(1): 106-138.
10. Burt RS. 1987. Social contagion and innovation: cohesion versus structural equivalence. American Journal of Sociology 92: 1287-1335.
11. Carlson R, Karlsson K. 1970. Age, cohorts and the generation of generations. American Sociological Review 35: 710-718.
12. Coleman J, Katz E, Menzel H. 1966. Medical Innovation: A Diffusion Study. Bobbs-Merrill: Indianapolis, IN.
13. D'Aunno T, Sutton RI, Price RH. 1991. Isomorphism and external support in conflicting institutional environments: A study of drug abuse treatment units. Academy of Management Journal 34(3): 636-661.
14. Davis GF. 1991. Agents without principles? The spread of the poison pill through the intercorporate network. Administrative Science Quarterly 36: 583-613.
15. Dean JW, Bowen DE. 1994. Management theory and total quality: improving research and practice through theory development. Academy of Management Review 19(3): 392-418.
16. DiMaggio PJ, Powell WW. 1983. The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. American Sociological Review 48: 147-160.
17. Drazin NP, Schoonhoven CB. 1996. Community, population, and organization effects on innovation: a multilevel perspective. Academy of Management Journal 39: 1065-1083.
18. Fennell ML, Alexander JA. 1987. Organizational boundary spanning in institutionalized environments. Academy of Management Journal 30(3): 456-476.
19. Garvin DA. 1988. Managing Quality. Free Press: New York.
20. Ginsberg A, Buchholtz A. 1990. Converting to for-profit status: corporate responsiveness to radical change. Academy of Management Journal 33(3): 445-477.
21. Granovetter MS. 1973. The strength of weak ties. American Journal of Sociology 78: 1360-1380.
22. Hackman RJ Wageman R 1995. Total quality management: empirical, conceptual, and practical issues. Administrative Science Quarterly 40: 309-342.
23. Halverson PK, Kaluzny AD, Young GJ. 1997. Strategic alliances in health care: opportunities for the Veterans Affairs Health Care System. Hospital and Health Services Administration 42: 383-410.
24. Hambrick DC, Geletkanycz MA, Fredrickson JW. 1993. Top executive commitment to the status quo: some tests of its determinants. Strategic Management Journal 14(6): 401-418.
25. Hambrick DC, Mason PA. 1984. Upper echelons: the organization as a reflection of its top managers. Academy of Management Review 9: 193-206.
26. Jha S, Michela JL, Noori H. 1997. Who is doing continuous improvement? Correlating the characteristics and improvement practices of firms. Working paper, Waterloo, Ontario.
27. Judge WQ, Zeithaml CP. 1992. Institutional and strategic choice perspectives on board involvement in the strategic decision process. Academy of Management Journal 35(4): 766-794.
28. Kimberly JR, Evanisko MJ. 1981. Organizational innovation: the influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations. Academy of Management Journal 24(4): 689-713.
29. Kizer KW. 2001. Re-engineering the Veterans Health Care System. In Advances in Federal Sector Health Care, Ramsaroop P, Ball J, Beaulieu D, Douglas J (eds). Springer: New York.
30. Lammers JC, Cretin S, Gilman S, Calingo E. 1996. Total quality management in hospitals: the contributions of commitment, quality controls, teams, budgets, and training to perceived improvement at Veterans Health Administration hospitals. Medical Care 34(5): 463-478.
31. Majumdar SK, Venkataraman S. 1998. Network effects and the adoption of new technology: evidence from the U.S. telecommunications industry. Strategic Management Journal 19(11): 1045-1062.
32. Markoczy L, 1997. Measuring beliefs: accept no substitutes. Academy of Management Journal 40(5): 1228-1242.
33. McKinney MM, Kaluzny AD, Zuckerman HS. 1991. Paths and pacemakers: innovation diffusion networks in multi-hospital systems and alliances. Health Care Management Review 16: 17-23.
34. Meyer AD, Goes JB. 1988. Organizational assimilation of innovations: a multilevel contextual analysis. Academy of Management Journal 31(4): 897-923.
35. Meyer JW, Rowan B. 1977. Institutional organizations: formal structure as myth and ceremony. American Journal of Sociology 83: 340-363.
36. Parker VA, Wubbenhorst W, Young GJ, Desai KR, Charns MP. 1999. Implementing quality improvement in hospitals: the role of leadership and culture. American Journal of Medical Quality 14(1): 64-69.
37. Powell TC. 1995. Total quality management as competitive advantage: a review and empirical study. Strategic Management Journal 16(1): 15-37.
38. Rogers E. 1995. Diffusion of Innovations. Free Press: New York.
39. Rogers EM, Shoemaker P. 1971.Communication of Innovations. Free Press: New York.
40. Rowan B. 1982. Organizational structure and the institutional environment: the case of public schools. Administrative Science Quarterly 27: 258-279.
41. Scott WR. 1990. Innovation in medical care organizations: a synthetic review. Medical Care Review 47(2): 165-193.
42. Scott WR. 1995. Institutions and Organizations. Sage: Thousand Oaks, CA.
43. Shortell SM, O'Brien JL, Carman JM, Foster RW, Hughes FX, Boerstler H, O'Connor EJ. 1995. Assessing the impact of continuous quality improvement/total quality management: concept versus implementation. Health Services Research 30: 377-401.
44. Stefos T, LaVallee N, Holden F. 1992. Fairness in prospective reimbursement: a clustering approach. Health Services Research 27(2): 239-262.
45. Tindill BS, Al-Assaf AF, Gentling SJ. 1993. Total quality improvement: a study of Veterans Affairs medical center directors and QA coordinators. American Journal of Medical Quality 8(2): 45-52.
46. Tolbert PS, Zucker LG. 1983. Institutional sources of change in the formal structure of organizations: the diffusion of Civil Service Reform, 1880-1935. Administrative Science Quarterly 28: 22-39.
47. United States Government Accounting Office. 1991. Management practices: U.S. companies improve through quality efforts. GAO/NSIAD-91-190: Washington DC.
48. Vroom V, Pahl B. 1971. Relationship between age and risk-taking among managers. Journal of Applied Psychology 55: 399-405.
49. Waldman D. 1994. The contributions of total quality management to a theory of work performance. Academy of Management Review 19(3): 510-536.
50. Westphal JD, Gulati R, Shortell SM. 1997. Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption. Administrative Science Quarterly 42: 366-394.
51. Wright SM, Daley J, Peterson ED, Thibault GE. 1996. Outcomes of acute myocardial infarction in the DVA: Does regionalization of health care work? Medical Care 35(2): 128-141.
52. Zinn JS, Weech RV, Brannon D. 1998. Resource dependence and institutional elements in nursing home TQM adoption, Health Services Research 33(2): 261-273.