Information technology, network structure, and competitive action

Information Systems Research

Volumn 21, Issue 3, 2010, Pages 543-570

  Chi, Lei ^a   Ravichandran, T ^a   Andrevski, Goce ^b  

^a RENSSELAER POLYTECHNIC INSTITUTE   (United States)

^b QUEEN S UNIVERSITY   (Canada)

Author keywords

Competitive action; Interfirm network structure; IT enabled capability; Social network theory

Indexed keywords

INFORMATION SYSTEMS; SOCIAL NETWORKING (ONLINE);

COMPETITIVE ACTION; COMPETITIVE BEHAVIOR; COMPETITIVE DYNAMICS; DENSE NETWORK STRUCTURES; EXTERNAL RESOURCES; INTERFIRM NETWORK; IT-ENABLED CAPABILITY; THEORETICAL MODELING;

HARDWARE;

EID: 77957326889     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1100.0296     Document Type: Article

References (106)

1. Ahuja, G. 2000. Collaboration networks, structural holes, and innovation: A longitudinal study. Admin. Sci. Quart. 45(3) 425-455.
2. Associated Press Newswires. 2003. Volkswagen rolls out new Golf compact. (August 25), http://www.factiva.com.
3. Baltagi, H. B. 2008. Econometric Analysis of Panel Data. John Wiley & Sons Ltd., West Sussex, UK.
4. Basu, A., R. W. Blanning. 2003. Synthesis and decomposition of processes in organizations. Inform. Systems Res. 14(4) 337-355.
5. Baum, J. A. C., T. Calabrese, B. S. Silverman. 2000. Don't go it alone: Alliance network composition and startups' performance in Canadian biotechnology. Strategic Management J. 21(3) 267-294.
6. Blau, P. M. 1977. Inequality and Heterogeneity. Free Press, New York.
7. Borgatti, S. P., M. G. Everett, L. C. Freeman. 2002. Ucinet for Windows: Software for Social Network Analysis. Analytic Technologies, Harvard, MA.
8. Brent, P. 2003. Chrysler boasts of Crossfire sports car's German lineage: Blurring of brands: U.S. advertising emphasize 39% Mercedes content. Financial Post (June 13), http://www.factiva.com.
9. Brynjolfsson, E., S. Yang. 1996. Information technology and productivity: A review of literature. Adv. Comput. 43 179-214.
10. Burt, R. 1987. Social contagion and innovation: Cohesion versus structural equivalence. Amer. J. Sociol. 92(6) 1287-1335.
11. Burt, R. 1992. Structural Holes: The Social Structure of Competition. Harvard University Press, Cambridge, MA.
12. Burt, R. S. 2000. The network structure of social capital. R. I. Sutton, B. M. Staw, eds. Research in Organizational Behavior, Vol. 22. JAI Press, Greenwich, CT, 345-423.
13. Burt, R. S. 2005. Brokerage and Closure: An Introduction to Social Capital. Oxford University Press, Oxford, UK.
14. Chen, M.-J. 1996. Competitor analysis and interfirm rivalry: Toward a theoretical integration. Acad. Management Rev. 21(1) 100-134.
15. Chen, M.-J., D. C. Hambrick. 1995. Speed, stealth, and selective attack: How small firms differ from large firms in competitive behavior. Acad. Management J. 38(2) 453-482.
16. Chen, M.-J., K. G. Smith, C. M. Grimm. 1992. Action characteristics as predictors of competitive responses. Management Sci. 38(3) 439-455.
17. Chi, L., C. W. Holsapple, C. Srinivasan. 2007a. Competitive dynamics in electronic networks: A model and the case of interorganizational systems. Internat. J. Electronic Commerce 11(3) 7-49.
18. Chi, L., C. W. Holsapple, C. Srinivasan. 2007b. The linkage between IOS use and competitive action: A competitive dynamics perspective. Inform. Systems e-Bus. Management 5(4) 319-356.
19. Chi, L., C. W. Holsapple, C. Srinivasan. 2008. Digital systems, social networks, and competition: The co-evolution of IOS use and structural position as antecedents of competitive action. J. Organ. Comput. Electronic Commerce 18(1) 61-94.
20. Christiaanse, E., N. Venkatraman. 2002. Beyond SABRE: An empirical test of expertise exploitation in electronic channels. MIS Quart. 26(1) 15-38.
21. Coleman, J. S. 1988. Social capital in the creation of human capital. Amer. J. Sociol. 94(Suppl.) S95-S120.
22. Copeland, D. G., J. L. McKenney. 1988. Airline reservations systems: Lessons from history. MIS Quart. 12(3) 353-370.
23. Daft, R. L., R. H. Lengel. 1984. Information richness: A new approach to managerial behavior and organizational design. L. L. Cummings, B. M. Staw, eds. Research in Organizational Behavior, Vol. 6. JAI Press, Homewood, IL, 191-233.
24. D'Aveni, R. A. 1994. Hypercompetition. Free Press, New York.
25. DeLone,W. H., E. R. McLean. 2003. The DeLone and McLean model of information systems success: A ten-year update. J. Management Inform. Systems 19(4) 9-30.
26. Dow Jones Newswires. 1992. Ford's Lincoln unit reduces tracer model price by $234. (July 1), http://www.factiva.com.
27. Erickson, B. 1988. The relational basis of attitudes. B. Wellman, S. Berkowitz, eds. Social Structures. Cambridge University Press, Cambridge, UK, 99-121.
28. Ferrier, W. J. 2001. Navigating the competitive landscape: The drivers and consequences of competitive aggressiveness. Acad. Management J. 44(4) 858-877.
29. Ferrier, W., D. Lyon. 2004. Competitive repertoire simplicity and firm performance: The moderating role of TMT heterogeneity. Managerial Decision Econom. 25(6-7) 317-327.
30. Ferrier, W. J., K. G. Smith, C. M. Grimm. 1999. The role of competitive action in market share erosion and industry dethronement: A study of industry leaders and challengers. Acad. Management J. 42(4) 372-388.
31. Ferrier, W. J., C. MacFhionnlaoich, K. G. Smith, C. M. Grimm. 2002. The impact of performance distress on aggressive competitive behavior: A reconciliation of conflicting views. Managerial Decision Econom. 23(4-5) 301-316.
32. Gargiulo, M., M. Benassi. 2000. Trapped in your own net? Network cohesion, structural holes, and the adaptations of social capital. Organ. Sci. 11(2) 183-196.
33. Gimeno, J. C. 1999. Reciprocal threats in multimulmarket rivalry: Staking out "spheres of influence" in the U.S. airline industry. Strategic Management J. 20 101-128.
34. Gimeno, J., C. Y. Woo. 1996. Hypercompetition in a multimarket environment: The role of strategic similarity and multimarket contact in competitive de-escalation. Organ. Sci. 7(3) 322-341.
35. Gnyawali, D. R., R. Madhavan. 2001. Cooperative networks and competitive dynamics: A structural embeddedness perspective. Acad. Management Rev. 26(3) 431-447.
36. Granovetter, M. 1973. The strength of weak ties. Amer. J. Sociol. 78(6) 1360-1380.
37. Granovetter, M. 1985. Economic action and social structure: The problem of embeddedness. Amer. J. Sociol. 91(3) 481-510.
38. Greene, W. H. 2003. Econometric Analysis, 4th ed. Prentice-Hall, Upper Saddle River, NJ.
39. Grimm, C. M., K. G. Smith. 1997. Strategy as Action: Industry Rivalry and Coordination. South-Western College Publishing, Cincinnati.
40. Gosain, S., A. Malhotra, O. A. El Sawy. 2004. Coordinating for flexibility in e-business supply chains. J. Management Inform. Systems 21(3) 7-45.
41. Gulati, R. 1995. Social structure and alliance formation patterns: A longitudinal analysis. Admin. Sci. Quart. 40(4) 619-652.
42. Gulati, R. 1998. Alliances and networks. Strategic Management J. 19(4) 293-317.
43. Gulati, R., N. Nohria, A. Zaheer. 2000. Strategic networks. Strategic Management J. 21(3) 203-215.
44. Hambrick, D. C., T. S. Cho, M.-J. Chen. 1996. The influence of top management team heterogeneity on firm's competitive moves. Admin. Sci. Quart. 41 659-688.
45. Hayek, F. A. 1948. Individualism and Economic Order. The University of Chicago Press, Chicago.
46. Hitt, L. M., E. Brynjolfsson. 1996. Productivity, business profitability, and consumer surplus: Three different measures of information technology value. MIS Quart. 20(2) 121-142.
47. Hoffman, T. 1991. Nissan finds an answer. InformationWeek (July 8).
48. Hogue, T. 2002. Krall jazzes up Sebring ads for Chrysler. Hamilton Spectator (February 14), http://www.factiva.com.
49. Homans, G. C. 1950. The Human Group. Harcourt, Brace and Company, New York.
50. Japan Corporate News Network. 2002. Mazda builds presence in China with 323 launch. (July 18), http://www.factiva.com.
51. Jauch, L. R., R. N. Osborn, T. N. Martin. 1980. Structured content analysis of cases: A complementary method for organizational research. Acad. Management Rev. 5(4) 517-525.
52. Kirzner, I. M. 1973. Competition and Entrepreneurship. University of Chicago Press, Chicago.
53. Kohli, R., S. Devaraj. 2003. Measuring information technology payoff: A meta-analysis of structural variables in firm-level empirical research. Inform. Systems Res. 14(2) 127-145.
54. Konicki, S. 2002. GM to mine supply chain for design partners-Automaker plans to tie 10,000 suppliers into new network. InformationWeek (April 15).
55. Krackhardt, D. 1998. Simmelian ties: Super strong and sticky. R. Kramer, M. Neale, eds. Power and Influence in Organizations. Sage Publications, Thousand Oaks, CA, 21-38.
56. Lavie, D. 2007. Alliance portfolios and firm performance: A study of value creation and appropriation in the U.S. software industry. Strategic Management J. 28(12) 1187-1212.
57. Liverpool Leader. 2001. Mitsubishi upgrades. (September 19), http://www.factiva.com.
58. Magretta, J. 1998. The power of virtual integration: An interview with Dell Computer's Michael Dell. Harvard Bus. Rev. 76(2) 73-84.
59. Malone, T. W., J. Yates, R. I. Benjamin. 1987. Electronic markets and electronic hierarchies. Comm. ACM 30(6) 484-497.
60. Miller, D., M.-J. Chen. 1994. Sources and consequences of competitive inertia: A study of the U.S. airline industry. Admin. Sci. Quart. 39(1) 1-23.
61. Miller, D., M.-J. Chen. 1996a. The simplicity of competitive repertoires: An empirical analysis. Strategic Management J. 17(6) 419-439.
62. Miller, D., M.-J. Chen. 1996b. Nonconformity in competitive repertoires: A sociological view of markets. Soc. Forces 74(4) 1209-1234.
63. Mises, L. V. 1949. Human Action: A Treatise on Economics. Yale University Press, New Haven, MA.
64. Monts, R. 1994. Toyota is offering dealers up to $2,500 on the 1994 Supra. Automotive News (November), http://www.factiva.com.
65. Mooney, J. G., V. Gurbaxani, K. L. Kraemer. 1996. A processoriented framework for assessing the business value of information technology. DATA BASE Adv. Inform. Systems 27(2) 68-81.
66. Offstein, E., D. Gnyawali. 2005. CEO compensation and firm competitive behavior: Empirical evidence from the U.S. pharmaceutical industry. J. Engrg. Tech. Management 22 201-225.
67. Oh, L. B., H. H. Teo, T. Ravichandran. 2007. Service-oriented architecture and organizational integration: An empirical study of IT-enabled sustained competitive advantage. Internat. Conf. Inform. Systems, Montreal, 1-17.
68. Overby, E., A. Bharadwaj, V. Sambamurthy. 2006. Enterprise agility and the enabling role of information technology. Eur. J. Info. Systems 15(2) 120-131.
69. Perreault, W., L. Leigh, 1989. Reliability of nominal data based on qualitative judgments. J. Marketing Res. 26(2) 135-148.
70. Pfeffer, J., G. Salancik. 1978. The External Control of Organizations. Harper & Row, New York.
71. Powell, W. W. 1991. Expanding the scope of institutional analysis. W. W. Powell, P. J. DiMaggio, eds. The New Institutionalism in Organizational Analysis. University of Chicago Press, 183-203.
72. Powell, W. W., K. W. Koput, L. Smith-Doerr. 1996. Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Admin. Sci. Quart. 41(1) 116-145.
73. Premkumar, G., K. Ramamurthy, C. S. Saunders. 2005. Information processing view of organizations: An exploratory examination of fit in the context of interorganizational relationships. J. Management Inform. Systems 22(1) 257-294.
74. PRS Automotive Service. 1993. Toyota opens new U.S. plant to supply Camry. (July 7), http://www.factiva.com.
75. Ravichandran, T. 2007. IT competencies, innovation capacity and organizational agility: Performance impacts and the moderating effects of environmental characteristics. Conf. Inform. Systems Tech., INFORMS, Baltimore.
76. Ravichandran, T., C. Lertwongsatien. 2005. Effects of information systems resources and capabilities on firm performance: A resource-based perspective. J. Management Inform. Systems 21(4) 231-276.
77. Reuters News. 1991. Mazda launches MX-3, takes aim at Europe. (March 6), http://www.factiva.com.
78. Ross, J. W., C. M. Beath. 2002. New approaches to IT investment. Sloan Management Rev. 43(2) 51-59.
79. Ryan, G. W., H. R. Bernard. 2000. Data management and analysis methods. N. Denzin, Y. Lincoln, eds. Handbook of Qualitative Research, 2nd ed. Sage Publications, Thousand Oaks, CA, 769-802.
80. Sambamurthy, V., R. W. Zmud. 1994. IT management competency assessment: A tool for creating business value through IT. Financial Executives Research Foundation, Morristown, NJ.
81. Sambamurthy, V., A. Bharadwaj, V. Grover. 2003. Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS Quart. 27(2) 237-263.
82. Sanchez, R. 1995. Strategic flexibility in product competition. Strategic Management J. 16(Special Issue) 135-160.
83. Schilling, M. A. 2009. Understanding the alliance data. Strategic Management J. 30(3) 233-260.
84. Schultze, U., W. J. Orlikowski. 2004. A practice perspective on technology-mediated network relations: The use of Internetbased self-serve technologies. Inform. Systems Res. 15(1) 87-106.
85. Scott, J. 1991. Social Network Analysis: A Handbook. Sage Publications, London.
86. Shannon, C. E. 1948. A mathematical theory of communication. Bell System Technical J. 27 379-423, 623-656.
87. Smith, K. G., W. J. Ferrier, H. Ndofor. 2001. Competitive dynamics research: Critique and future directions. M. A. Hitt, R. E. Freeman, J. S. Harrison, eds. Handbook of Strategic Management. Blackwell Publishers, Malden, MA, 315-361.
88. Smith, K. G., C. M. Grimm, M. J. Gannon, M.-J. Chen. 1991. Organizational information processing, competitive responses, and performance in the U.S. domestic airline industry. Acad. Management J. 34(1) 60-85.
89. Soh, C., M. L. Markus. 1995. How IT creates business value: A process theory synthesis. J. I. DeGross, G. Ariav, C. Beath, R. Hoyer, C. Kemerer, eds. Proc. 16th Internat. Conf. Inform. Systems, Amsterdam, 29-41.
90. Songini, M. L., L. Copeland. 2000. Toyota Web-enables dealers, supply chain-Following rivals, carmaker projects huge savings in transportation, inventory. Computerworld (October 16).
91. Stuart, T. E. 2000. Interorganizational alliances and the performance of firms: A study of growth and innovation rates in a hightechnology industry. Strategic Management J. 21(8) 791-811.
92. Tanriverdi, H. 2006. Performance effects of information technology synergies in multibusiness firms. MIS Quart. 30(1) 57-77.
93. Teece, D. J., G. Pisano, A. Shuen, 1997. Dynamic capabilities and strategic management. Strategic Management J. 18(7) 509-533.
94. Uzzi, B. 1997. Social structure and competition in interfirm networks: The paradox of embeddedness. Admin. Sci. Quart. 42(1) 35-67.
95. Uzzi, B., R. Lancaster. 2003. Relational embeddedness and learning: The case of bank loan manager and their clients. Management Sci. 49(4) 383-399.
96. Wasserman, S., K. Faust. 1994. Social Network Analysis: Methods and Applications. Cambridge University Press, Cambridge, UK.
97. Weill, P., M. Subramani, M. Broadbent. 2002. Building IT infrastructure for strategic agility. MIT Sloan Management Rev. 44(1) 57-65.
98. Whiting, R. 2001. Virtual Focus Group-The Internet provides a fast way for manufacturers to solicit and test product ideas from customers. InformationWeek (July 30).
99. Williamson, O. E. 1975. Markets and Hierarchies: Analysis and Antitrust Implications. Free Press, New York.
100. Wooldridge, J. M. 2002. Econometric Analysis of Cross Section and Panel Data. The MIT Press, Cambridge, MA.
101. Young, G., K. G. Smith, C. M. Grimm. 1996. "Austrian" and industrial organization perspectives on firm-level competitive activity and performance. Organ. Sci. 7(3) 243-254.
102. Young, G., K. G. Smith, C. M. Grimm, D. Simon. 2000. Multimarket contact and resource dissimilarity: A competitive dynamics perspective. J. Management 26(6) 1217-1236.
103. Yu, T., A. A. Cannella, Jr. 2007. Interactions between multinational enterprises in host countries: An event-history approach. Acad. Management J. 50(3) 663-684.
104. Zaheer, A., G. G. Bell, 2005. Benefiting from network position: Firm capabilities, structural holes, and performance. Strategic Management J. 26 809-825.
105. Zammuto, R. F., T. L. Griffith, A. Majchrzak, D. J. Dougherty, S. Faraj. 2007. Information technology and the changing fabric of organization. Organ. Sci. 18(5) 749-762.
106. Zuboff, S. 1988. In the Age of Smart Machines. Basic Books, New York.