Gender Differences in Responding to Conflict in the Workplace: Evidence from a Large Sample of Working Adults

Sex Roles

Volumn 63, Issue 7-8, 2010, Pages 500-514

  Davis, Mark H ^a   Capobianco, Sal ^a   Kraus, Linda A ^b  

^a ECKERD COLLEGE   (United States)

^b NONE

Author keywords

Conflict style; Gender differences; Gender roles; Workplace Conflict

Indexed keywords

EID: 77956468641     PISSN: 03600025     EISSN: 15732762     Source Type: Journal    
DOI: 10.1007/s11199-010-9828-9     Document Type: Article

References (52)

1. Bakan, D. (1966). The duality of existence. Chicago: Rand McNally.
2. Benedict, M. E., & Levine, E. L. (1988). Delay and distortion: Tacit influences on performance appraisal effectiveness. The Journal of Applied Psychology, 73, 507-514.
3. Birditt, K. S., & Fingerman, K. L. (2005). Do we get better at picking our battles? Age group differences in descriptions of behavioral reactions to interpersonal tensions. Journal of Gerontology: Psychological Sciences, 60B, 121-128.
4. Birditt, K. S., Fingerman, K. L., & Almeida, D. M. (2005). Age differences in exposure and reactions to interpersonal tensions: A daily diary study. Psychology and Aging, 20, 330-340.
5. Blake, R. R., & Mouton, J. S. (1964). The managerial grid. Houston: Gulf.
6. Blanchard-Fields, F., Jahnke, H. C., & Camp, C. (1995). Age differences in problem-solving style: The role of emotional salience. Psychology and Aging, 10, 173-180.
7. Brahnam, S. D., Margavio, T. M., Hignite, M. A., Barrier, T. B., & Chin, J. M. (2005). A gender-based categorization for conflict resolution. Journal of Management Development, 24, 197-208.
8. Brewer, N., Mitchell, P., & Weber, N. (2002). Gender role, organizational status, and conflict management styles. The International Journal of Conflict Management, 13, 78-94.
9. Butler, D., & Geis, F. L. (1990). Nonverbal affect responses to male and female leaders: Implications for leadership evaluations. Journal of Personality and Social Psychology, 58, 48-59.
10. Capobianco, S., Davis, M. H., & Kraus, L. A. (2001). Conflict dynamics profile technical guide. St. Petersburg: Management Development Institute at Eckerd College.
11. Carstensen, L. L. (1998). A life-span approach to social motivation. In J. Heckhausen & C. Dweck (Eds.), Motivation and self-regulation across the life span (pp. 341-364). New York: Cambridge University Press.
12. Chusmir, L. H., & Mills, J. (1989). Gender differences in conflict resolution styles of managers: At work and at home. Sex Roles, 20, 149-163.
13. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale: Lawrence Erlbaum.
14. Conway, J. M., & Huffcutt, A. I. (1997). Psychometric properties of multisource performance ratings: A meta-analysis of subordinate, supervisor, peer, and self-ratings. Human Performance, 10, 331-360.
15. Davis, M. H., Capobianco, S., & Kraus, L. A. (2004). Measuring conflict-related behaviors: Reliability and validity evidence regarding the Conflict Dynamics Profile. Educational and Psychological Measurement, 64, 707-731.
16. DeDreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team member satisfaction, and team effectiveness: A meta-analysis. The Journal of Applied Psychology, 88, 741-749.
17. DeDreu, C. K. W., van Dierendonck, D., & Dijkstra, M. T. M. (2004). Conflict at work and individual well-being. International Journal of Conflict Management, 15, 6-26.
18. Eagly, A. H. (1987). Sex differences in social behavior: A social-role interpretation. Hillsdale: Erlbaum.
19. Eagly, A. H., & Johnson, B. T. (1990). Gender and leadership style: A meta-analysis. Psychological Bulletin, 108, 233-256.
20. Eagly, A. H., Makhijani, M. G., & Klonsky, B. G. (1992). Gender and the evaluation of leaders: A meta-analysis. Psychological Bulletin, 111, 3-22.
21. Eagly, A. H., Wood, W., & Diekman, A. B. (2000). Social role theory of sex differences and similarities: A current appraisal. In T. Eckes & H. M. Trautner (Eds.), The developmental social psychology of gender (pp. 123-174). Mahway: Erlbaum.
22. Funder, D. C., & Colvin, C. R. (1988). Friends and strangers: Acquaintanceship, agreement, and the accuracy of personality judgment. Journal of Personality and Social Psychology, 55, 149-158.
23. Funder, D. C., Kolar, D. C., & Blackman, M. C. (1995). Agreement among judges of personality: Interpersonal relations, similarity, and acquaintanceship. Journal of Personality and Social Psychology, 69, 656-672.
24. Holt, J. L., & DeVore, C. J. (2005). Culture, gender, organizational role, and styles of conflict resolution: A meta-analysis. International Journal of Intercultural Relations, 29, 165-196.
25. Jago, A. G., & Vroom, V. H. (1982). Sex differences in the incidence and evaluation of participative leader behavior. The Journal of Applied Psychology, 67, 776-783.
26. Kilmann, R. H., & Thomas, K. W. (1977). Developing a forced-choice measure of conflict-handling behavior: The "MODE" instrument. Educational and Psychological Measurement, 37, 309-325.
27. Korabik, K., Baril, G. L., & Watson, C. (1993). Managers' conflict management style and leadership effectiveness: The moderating effects of gender. Sex Roles, 29, 405-420.
28. Kraus, L. A., Davis, M. H., & Capobianco, S. (2001). Correlates of conflict-related behaviors: Validating the Conflict Dynamics Profile. Atlanta: Southeastern Psychological Association.
29. Landy, F. J., & Farr, J. L. (1980). Performance rating. Psychological Bulletin, 87, 72-107.
30. Nisbett, R. E., & Wilson, T. D. (1977). Telling more than we can know: Verbal reports on mental processes. Psychological Review, 84, 231-259.
31. Parsons, T., & Bales, R. F. (1955). Family socialization and interaction processes. Glencoe: Free Press.
32. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behavior: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
33. Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management Journal, 26, 368-375.
34. Renwick, P. A. (1977). The effects of sex differences on the perception and management of superior-subordinate conflict: An exploratory study. Organizational Behavior and Human Performance, 19, 403-415.
35. Ridgeway, C. L. (2001). Gender, status, and leadership. Journal of Social Issues, 57, 637-655.
36. Rosenthal, D. B., & Hautaluoma, J. (1988). Effects of importance of issues, gender, and power of contenders on conflict management style. The Journal of Social Psychology, 128, 699-701.
37. Rubin, J. Z., & Brown, B. R. (1975). The social psychology of bargaining and negotiation. New York: Academic.
38. Sadri, G., & Rahmatian, M. (2003). Resolving conflict: Examining ethnic-racial and gender differences. Equal Opportunities International, 22, 25-39.
39. Scherer, R. F., Owen, C. L., & Brodzinski, J. D. (1991). Rater and ratee sex effects on performance evaluations in a field setting. Management Communication Quarterly, 5, 174-191.
40. Shockley-Zalabak, P. S., & Morley, D. D. (1984). Sex differences in conflict style preferences. Communication Research Reports, 1, 28-32.
41. Shore, L. M., & Thornton, G. C., III. (1986). Effects of gender on self- and supervisory ratings. Academy of Management Journal, 29, 115-129.
42. Simons, T. L., & Peterson, R. S. (2000). Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. The Journal of Applied Psychology, 85, 102-111.
43. Slabbert, A. D. (2004). Conflict management styles in traditional organizations. The Social Science Journal, 41, 83-92.
44. Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann conflict MODE instrument. New York: Xicom.
45. Thomas, K. W., Thomas, G. F., & Schaubhut, N. (2008). Conflict styles of mean and women at six organization levels. International Journal of Conflict Management, 19, 148-166.
46. Thompson, L. (1990). Negotiation behavior and outcomes: Empirical evidence and theoretical issues. Psychological Bulletin, 108, 515-532.
47. Vinacke, W., Mogy, R., Powers, W., Langan, C., & Beck, R. (1974). Accommodative strategy and communication in a three-person matrix game. Journal of Personality and Social Psychology, 29, 509-525.
48. Wagner, D. G., & Berger, J. (1997). Gender and interpersonal task behaviors: Status expectation accounts. Sociological Perspectives, 40, 1-32.
49. Watson, C., & Hoffman, L. R. (1996). Managers as negotiators: A test of power versus gender as predictors of feelings, behavior, and outcomes. Leadership Quarterly, 7, 63-85.
50. Wester, S. R., Vogel, D. L., Pressly, P. K., & Heesacker, M. (2002). Sex differences in emotion: A critical review of the literature and implications for counseling psychology. The Counseling Psychologist, 30, 630-652.
51. Wilson, T. (2002). Strangers to ourselves: Discovering the adaptive unconscious. Cambridge: Belknap.
52. Wong, Y. J., & Rochlen, A. B. (2005). Demystifying men's emotional behavior: New directions and implications for counseling. Psychology of Men & Masculinity, 6, 62-72.