A resource-based perspective on information technology and firm performance: A meta analysis

Industrial Management and Data Systems

Volumn 110, Issue 8, 2010, Pages 1138-1158

  Liang, Ting Peng ^a,b   You, Jun Jer ^a   Liu, Chih Chung ^a  

^a NATIONAL SUN YAT SEN UNIVERSITY   (Taiwan)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Business performance; Communication technologies; Resource management

Indexed keywords

BUSINESS PERFORMANCE; COMMUNICATION TECHNOLOGIES; DESIGN/METHODOLOGY/APPROACH; EFFECT MODEL; EMPIRICAL STUDIES; FINANCIAL PERFORMANCE; FIRM PERFORMANCE; INFORMATION TECHNOLOGIES (IT); IT INVESTMENTS; IT RESOURCES; META-ANALYSIS; ORGANIZATIONAL CAPABILITIES; ORGANIZATIONAL EFFICIENCY; PRODUCTIVITY PARADOX; RESOURCE MANAGEMENT; RESOURCE-BASED VIEW; SAMPLE SIZES; SOCIAL IMPLICATION; TECHNOLOGY RESOURCES; VALUE OF IT;

INFORMATION MANAGEMENT; INVESTMENTS; NATURAL RESOURCES MANAGEMENT; RESEARCH; RESOURCE ALLOCATION;

INFORMATION TECHNOLOGY;

EID: 77956316959     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635571011077807     Document Type: Article

References (109)

1. Alpar, P. and Kim, M. (1990), "A microeconomic approach to the measurement of information technology value", Journal of Management Information Systems, Vol.7 No.2, pp. 55-69.
2. Alvarez-Suescun, E. (2007), "Testing resource-based propositions about IS sourcing decisions", Industrial Management & Data Systems, Vol.107 No.6, pp. 762-779
3. Andersen, T.J. and Segars, A.H. (2001), "The impact of IT on decision structure and firm performance: evidence from the textile and apparel industry", Information & Management, Vol.39 No.2, pp. 85-100.
4. Armstrong, C.P. and Sambamurthy, V. (1999), "Information technology assimilation in firms: the influence of senior leadership and IT infrastructures", Information Systems Research, Vol.10 No.4, pp. 304-327
5. Banker, R.D., Bardhan, I. and Asdemir, O. (2006), "Understanding the impact of collaboration software on product design and development", Information Systems Research, Vol.17 No.4, pp. 352-373
6. Bardhan, I.R., Whitaker, J. and Mithas, S. (2006), "Information technology, production process outsourcing and manufacturing plant performance", Journal of Management Information Systems, Vol.23 No.2, pp. 13-40.
7. Barney, J.B. (1991), "Firm resources and sustained competitive advantage", Journal of Management, Vol.17 No.1, pp. 99-120.
8. Barua, A., Kriebel, C. and Mukhopadhyay, T. (1995), "Information technology and business value: an analytic and empirical investigation", Information Systems Research, Vol.6 No.1, pp. 3-23.
9. Barua, A., Konana, P., Whinston, A.B. and Yin, F. (2004), "An empirical investigation of net-enabled business value", MIS Quarterly, Vol.28 No.4, pp. 585-620.
10. Bernroider, E.W.N. (2008), "IT governance for enterprise resource planning supported by the DeLone-McLean model of information systems success", Information & Management, Vol.45 No.5, pp. 257-269
11. Bharadwaj, A.S. (2000), "A resource-based perspective on information technology capability and firm performance: an empirical investigation", MIS Quarterly, Vol.24 No.1, pp. 169-196
12. Bharadwaj, S., Bharadwaj, A. and Bendoly, E. (2007), "The performance effects of complementarities between information systems, marketing, manufacturing, and supply chain processes", Information Systems Research, Vol.18 No.4, pp. 437-453
13. Bhatt, G.D. and Grover, V. (2005), "Types of information technology capabilities and their role in competitive advantage: an empirical study", Journal of Management Information Systems, Vol.22 No.2, pp. 253-277
14. Brown, R.M., Gatian, A.W. and Hicks, J.O. Jr (1995), "Strategic information systems and financial performance", Journal of Management Information Systems, Vol.11 No.4, pp. 215-248
15. Byrd, T.A. and Davidson, N.W. (2003), "Examining possible antecedents of IT impact on the supply chain and its effect on firm performance", Information & Management, Vol.41 No.2, pp. 243-255
16. Byrd, T.A., Lewis, B.R. and Bryan, R.W. (2006), "The leveraging influence of strategic alignment on IT investment: an empirical examination", Information & Management, Vol.43 No.3, pp. 308-321
17. Chan, Y.E., Huff, S.L., Barclay, D.W. and Copeland, D.G. (1997), "Business strategic orientation, information systems strategic orientation and strategic alignment", Information Systems Research, Vol.8 No.2, pp. 125-150
18. Cohen, J. (1977), Statistical Power Analysis for the Behavioral Sciences, 1st ed., Lawrence Erlbaum Associates, Hillsdale, NJ.
19. Cohen, J.F. (2008), "Contextual determinants and performance implications of information systems strategy planning within South African firms", Information & Management, Vol.45 No.8, pp. 547-555
20. Crook, T.R., Ketchen, D.J., David, J., Combs, J.G. and Todd, S.Y. (2008), "Strategic resources and performance: a meta-analysis", Strategic Management Journal, Vol.29 No.11, pp. 1141-1154
21. Dale Stoel, M. and Muhanna, W.A. (2009), "IT capabilities and firm performance: a contingency analysis of the role of industry and IT capability type", Information & Management, Vol.46 No.3, pp. 181-189
22. Devaraj, S. and Kohli, R. (2000), "Information technology payoff in the health-care industry: a longitudinal study", Journal of Management Information Systems, Vol.16 No.4, pp. 41-67.
23. Eikebrokk, T.R. and Olsen, D.H. (2007), "An empirical investigation of competency factors affecting e-business success in European SMEs", Information & Management, Vol.44 No.4, pp. 364-383
24. Feeny, D.F. and Willcocks, L.P. (1998), "Core is capabilities for exploiting information technology", Sloan Management Review, Vol.39 No.3, pp. 9-21.
25. Fink, L. and Neumann, S. (2009), "Exploring the perceived business value of the flexibility enabled by information technology infrastructure", Information & Management, Vol.46 No.2, pp. 90-99
26. Francalanci, C. and Galal, H. (1998), "Information technology and worker composition: determinants of productivity in the life insurance industry", MIS Quarterly, Vol.22 No.2, pp. 227-241
27. Goh, M., Prakash, S. and Yeo, R. (2007), "Resource-based approach to IT shared services in a manufacturing firm", Industrial Management & Data Systems, Vol.107 No.2, pp. 251-270
28. Goo, J., Kishore, R., Nam, K., Rao, H.R. and Song, Y. (2007), "An investigation of factors that influence the duration of IT outsourcing relationships", Decision Support Systems, Vol.42 No.4, pp. 2107-2125
29. Grover, V., Teng, J., Segars, A.H. and Fiedler, K. (1998), "The influence of information technology diffusion and business process change on perceived productivity: the IS executive's perspective", Information & Management, Vol.34 No.3, pp. 141-159
30. Hakkinen, L. and Hilmola, O.P. (2008), "ERP evaluation during the shakedown phase: lessons from an after-sales division", Information Systems Journal, Vol.18 No.1, pp. 73-100.
31. Han, H.S., Lee, J.N. and Seo, Y.W. (2008), "Analyzing the impact of a firm's capability on outsourcing success: a process perspective", Information & Management, Vol.45 No.1, pp. 31-42.
32. Hedges, L.V. and Olkin, I. (1985), Statistical Methods for Meta-analysis, Academic Press, Orlando, FL.
33. Hitt, L.M. and Brynjolfsson, E. (1996), "Productivity, business profitability and consumer surplus: three different measures of information technology value", MIS Quarterly, Vol.20 No.2, pp. 121-142
34. Hulland, J., Wade, M. and Antia, K.D. (2007), "The impact of capabilities and prior investments on online channel commitment and performance", Journal of Management Information Systems, Vol.23 No.4, pp. 109-142
35. Hunter, J.E. and Schmidt, F.L. (1990), Method of Meta-analysis: Correcting Error and Bias in Research Finding, Sage, Newbury Park, CA.
36. Hunter, J.E. and Schmidt, F.L. (2004), Methods of Meta-analysis: Correcting Error and Bias in Research Findings, 2nd ed., Sage, Thousand Oaks, CA.
37. Iyer, K.N.S., Germain, R. and Claycomb, C. (2009), "B2B e-commerce supply chain integration and performance: a contingency fit perspective on the role of environment", Information & Management, Vol.46 No.6, pp. 313-322
38. Karimi, J., Somers, T.M. and Bhattacherjee, A. (2007), "The role of information systems resources in ERP capability building and business process outcomes", Journal of Management Information Systems, Vol.24 No.2, pp. 221-260
39. Kearns, G. and Sabherwal, R. (2007), "Strategic alignment between business and information technology: a knowledge-based view of behaviors, outcome, and consequences", Journal of Management Information Systems, Vol.23 No.3, pp. 129-162
40. King, W.R. and He, J. (2005), "Understanding the role and methods of meta-analysis in IS research", Communications of the AIS, Vol.16, pp. 665-686
41. Kivijarvi, H. and Saarinen, T. (1995), "Investment in information systems and the financial performance of the firm", Information & Management, Vol.28 No.2, pp. 143-163
42. Klein, R. and Rai, A. (2009), "Interfirm strategic information flows in logistics supply chain relationships", MIS Quarterly, Vol.33 No.4, pp. 735-762
43. Kohli, R. and Devaraj, S. (2003), "Measuring information technology payoff: a meta-analysis of structural variables in firm-level empirical research", Information Systems Research, Vol.14 No.2, pp. 127-145
44. Kohli, R. and Devaraj, S. (2004), "Contribution of institutional DSS to organizational performance: evidence from a longitudinal study", Decision Support Systems, Vol.7 No.1, pp. 103-118
45. Kuan, K.K.Y. and Chau, P.Y.K. (2001), "A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework", Information & Management, Vol.38 No.8, pp. 507-521
46. Lai, K.H., Wong, C.W.Y. and Cheng, T.C.E. (2008), "A coordination-theoretic investigation of the impact of electronic integration on logistics performance", Information & Management, Vol.45 No.1, pp. 10-20.
47. Lee, H. and Choi, B. (2003), "Knowledge management enablers, processes and organizational performance: an integrative view and empirical examination", Journal of Management Information Systems, Vol.20 No.1, pp. 179-228.
48. Li, M.L. and Ye, L.R. (1999), "Information technology and firm performance: linking with environmental, strategic and managerial", Information & Management, Vol.35 No.1, pp. 43-51.
49. Makadok, R. (2001), "Toward a synthesis of the resource-based and dynamic-capability view of rent creation", Strategic Management Journal, Vol.22 No.5, pp. 387-401.
50. Malhotra, A., Gosain, S. and Sawy, O.A. (2005), "Absorptive capacity configurations in supply chains: gearing for partner-enabled market knowledge creation", MIS Quarterly, Vol.29 No.1, pp. 145-187
51. Melville, N., Kraemer, K. and Gurbaxani, V. (2004), "Information technology and organizational performance: an integrative model of IT business value", MIS Quarterly, Vol.28 No.2, pp. 283-322.
52. Menon, N.M., Lee, B. and Eldenburg, L. (2000), "Productivity of information systems in the healthcare industry", Information Systems Research, Vol.11 No.1, pp. 83-92.
53. Milgrom, P. and Roberts, J. (1995), "Complementaries and fit strategy, structure, and organizational change in manufacturing", Journal of Accounting & Economics, Vol.19 Nos 2/3, pp. 179-208.
54. Mithas, S., Jones, J.L. and Mitchell, W. (2008), "Buyer intention to use internet-enabled reverse auctions: the role of asset specificity, product specialization, and non-contractibility", MIS Quarterly, Vol.32 No.4, pp. 705-724
55. Mitra, S. and Chaya, A.K. (1996), "Analyzing cost-effectiveness of organizations: the impact of information technology spending", Journal of Management Information Systems, Vol.13 No.2, pp. 29-57.
56. Mahmood, M.A. and Mann, G.J. (1993), "Measuring the organizational impact of information technology investment: an exploratory study", Journal of Management Information Systems, Vol.10 No.1, pp. 97-122.
57. Mouzakitis, S., Sourouni, A.-M. and Askounis, D. (2009), "Effects of enterprise interoperability on integration efforts in supply chains", International Journal of Electronic Commerce, Vol.14 No.2, pp. 127-155
58. Mrenono-Cerdan, A.L. (2008), "Groupware uses and influence on performance in SMEs", Journal of Computer Information Systems, Vol.48 No.4, pp. 87-96.
59. Mukhopadhyay, T., Lerch, F.J. and Mangal, V. (1997), "Assessing the impact of information technology on labor productivity: a field study", Decision Support Systems, Vol.19 No.2, pp. 109-122
60. Nosek, J.T. and McManus, M. (2008), "Collaboration challenges: bridging the IT support gap", Information Systems Management, Vol.25 No.1, pp. 3-7.
61. Osei-Bryson, K.M. and Ko, M. (2004), "Exploring the relationship between information technology investments and firm performance using regression splines analysis", Information & Management, Vol.42 No.1, pp. 1-13.
62. Palmer, J.W. and Markus, M.L. (2000), "The performance impacts of quick response and strategic alignment in specialty retailing", Information Systems Research, Vol.11 No.3, pp. 241-259
63. Pavlou, P.A. and El Sawy, O.A. (2006), "From IT leveraging competence to competitive advantage in turbulent environments: the case of new product development", Information Systems Research, Vol.17 No.3, pp. 198-227.
64. Prattipati, S.N. and Mensah, M.O. (1997), "Information systems variables and management productivity", Information & Management, Vol.33 No.1, pp. 33-43.
65. Rai, A., Patnayakuni, R. and Patnayakuni, N. (1997), "Technology investment and business performance", Communications of the ACM, Vol.40 No.7, pp. 89-97.
66. Rai, A., Patnayakuni, R. and Seth, N. (2006), "Firm performance impacts of digitally enabled supply chain integration capabilities", MIS Quarterly, Vol.30 No.2, pp. 225-246
67. Ranganathan, C., Dhaliwal, J.S. and Teo, T.S.H. (2004), "Assimilation and diffusion of web technologies in supply-chain management: an examination of key drivers and performance impacts", International Journal of Electronic Commerce, Vol.9 No.1, pp. 127-161
68. Ravichandran, T. and Lertwongsatien, C. (2005), "Effect of information systems resources and capabilities on firm performance: a resource-based perspective", Journal of Management Information Systems, Vol.21 No.4, pp. 237-276
69. Ravichandran, T., Liu, Y., Han, S. and Hasan, I. (2009), "Diversification and firm performance: exploring the moderating effects of information technology spending", Journal of Management Information Systems, Vol.25 No.4, pp. 205-240
70. Ray, G., Muhanna, W.A. and Barney, J.B. (2005), "Information technology and the performance of the customer service process: a resource-based analysis", MIS Quarterly, Vol.29 No.4, pp. 625-651
71. Ray, G., Wu, D. and Konana, P. (2009), "Competitive environment and the relationship between IT and vertical integration", Information Systems Research, Vol.20 No.4, pp. 585-603.
72. Rosenthal, R. (1991), Meta-analyticProcedures for Social Research, Rev. ed., Sage, Beverly Hills, CA.
73. Sabherwal, R., Jeyaraj, A. and Chowa, C. (2006), "Information system success: individual and organizational determinants", Management Science, Vol.52 No.12, pp. 1849-1864
74. Saeed, K.A., Grover, V. and Hwang, Y. (2005), "The relationship of e-commerce competence to customer value and firm performance: an empirical investigation", Journal of Management Information Systems, Vol.22 No.1, pp. 223-256
75. Saeed, K.A., Hwang, Y. and Grover, V. (2002), "Investigating the impact of web site value and advertising on firm performance in electronic commerce", International Journal of Electronic Commerce, Vol.7 No.2, pp. 119-141
76. Sambamurthy, V., Bharadwaj, A. and Grover, V. (2003), "Shaping agility through digitaloptions: reconceptualizing the role of information technology incontemporary firms", MIS Quarterly, Vol.27 No.2, pp. 237-263
77. Santhanam, R. and Hartono, E. (2003), "Issues in linking information technology capability to firm performance", MIS Quarterly, Vol.27 No.1, pp. 125-165
78. Saraf, N., Langdon, C.S. and Gosain, S. (2007), "IS application capabilities and relational value in interfirm partnerships", Information Systems Research, Vol.18 No.3, pp. 320-339
79. Shin, N. (2006), "The impact of information technology on the financial performance of diversified firms", Decision Support Systems, Vol.41 No.4, pp. 698-707.
80. Sircar, S., Turnbow, J.L. and Bordoloi, B. (2000), "A framework for assessing the relationship between information technology investments and firm performance", Journal of Management Information Systems, Vol.16 No.4, pp. 69-97.
81. Straub, D., Rai, A. and Klein, R. (2004), "Measuring firm performance at the network level: a nomology of the business impact of digital supply networks", Journal of Management Information Systems, Vol.21 No.1, pp. 83-114.
82. Subramani, M. (2004), "How do suppliers benefit from information technology use in supply chain relationships?", MIS Quarterly, Vol.28 No.1, pp. 45-73.
83. Susarla, A., Barua, A. and Whinston, A.B. (2009), "A transaction cost perspective of the software as a service business model", Journal of Management Information Systems, Vol.26 No.2, pp. 205-240
84. Tam, K.Y. (1998), "The impact of information technology investments on firm performance and evaluation: evidence from newly industrialized economies", Information Systems Research, Vol.9 No.1, pp. 85-98.
85. Tanriverdi, H. (2005), "Information technology relatedness, knowledge management capability and performance of multibusiness firms", MIS Quarterly, Vol.29 No.2, pp. 311-334
86. Tanriverdi, H. (2006), "Performance effects of information technology synergies in multibusiness firms", MIS Quarterly, Vol.30 No.1, pp. 57-77.
87. Tanriverdi, H., Konana, P. and Ge, L. (2007), "The choice of sourcing mechanisms for business processes", Information Systems Research, Vol.18 No.3, pp. 280-299
88. Teece, D.J., Pisano, G. and Shuen, A. (1997), "Dynamic capabilities and strategic management", Strategic Management Journal, Vol.18 No.7, pp. 509-533
89. Thouin, M.F., Hoffman, J.J. and Ford, E.W. (2009), "IT outsourcing and firm-level performance: a transaction cost perspective", Information & Management, Vol.46 No.8, pp. 463-469
90. Truman, G.E. (2000), "Integration in electronic exchange environments", Journal of Management Information Systems, Vol.17 No.1, pp. 209-244
91. Venkatraman, N. and Ramanujan, V. (1986), "Measurement of business performance in strategy research: a comparison of approaches", Academy of Management Review, Vol.11 No.4, pp. 801-815
92. Wade, M. and Hulland, J. (2004), "The resource-based view and information systems research: review, extension and suggestions for future research", MIS Quarterly, Vol.28 No.1, pp. 107-142
93. Wang, E.T.G., Tai, J.C.F. and Wei, H.-L. (2006), "A virtual integration theory of improved supply-chain performance", Journal of Management Information Systems, Vol.13 No.2, pp. 41-64.
94. Weill, P. (1992), "The relationship between investment in information technology and firm performance: a study of the valve manufacturing sector", Information Systems Research, Vol.3 No.4, pp. 307-333
95. Wernerfelt, B. (1984), "A resource-based view of the firm", Strategic Management Journal, Vol.5 No.2, pp. 171-180
96. Zhang, M., Sarker, S. and Sarker, S. (2008), "Unpacking the effect of IT capability on the performance of export-focused SMEs: a report from China", Information Systems Journal, Vol.18 No.4, pp. 357-380
97. Zhu, K. (2004), "The complementarity of information technology infrastructure and e-commerce capability: a resource-based assessment of their business value", Journal of Management Information Systems, Vol.21 No.1, pp. 167-202.
98. Zhu, K. and Kraemer, K.L. (2002), "E-commerce metrics for net-enhanced organizations: assessing the value of e-commerce to firm performance in the manufacturing sector", Information Systems Research, Vol.13 No.3, pp. 275-295
99. Zhu, K., Kraemer, K.L., Xu, S. and Dedrick, J. (2004), "Information technology payoff in e-business environment: an international perspective on value creation of e-business in the financial services industry", Journal of Management Information Systems, Vol.21 No.1, pp. 17-54.
100. Zhuang, Y. and Lederer, A.L. (2005), "A resource-based view of electronic commerce", Information & Management, Vol.43 No.2, pp. 251-261
101. Barua, A. and Whinston, A.B. (1998), "Decision support for managing organizational design dynamics", Decision Support Systems, Vol.22 No.1, pp. 45-58.
102. Brynjolfsson, E. and Hitt, L. (1996), "Paradox lost? Firm-level evidence on the returns to information systems spending", Management Science, Vol.42 No.4, pp. 541-558
103. Choe, J. (2003), "The effect of environmental uncertainty and strategic applications of IS on a firm's performance", Information & Management, Vol.40 No.4, pp. 257-268
104. Day, G. (1994), "The capabilities of market-driven organizations", Journal of Marketing, Vol.58 No.4, pp. 37-52.
105. Espino-Rodriguez, T.F. and Rodriguez-Diaz, M. (2008), "Effects of internal and relational capabilities on outsourcing: an integrated model", Industrial Management & Data Systems, Vol.108 No.3, pp. 328-345
106. Grover, V. and Saeed, K.A. (2004), "Strategic orientation and firm performance of internet-based businesses", Information Systems Journal, Vol.14 No.1, pp. 23-42.
107. Mata, F., Fuerst, W.L. and Barney, J.B. (1995), "Information technology and sustained competitive advantage: a resource-based analysis", MIS Quarterly, Vol.19 No.4, pp. 487-505.
108. Ragowsky, A., Stern, M. and Adams, D. (2000), "Relating benefits from using IS to an organization's operating characteristics: interpreting results from two countries", Journal of Management Information Systems, Vol.16 No.4, pp. 175-194
109. Tornatzky, L.G. and Fleischer, M. (1990), The Processes of Technological Innovation, Lexington Books, Lexington, MA.