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Volumn 107, Issue 2, 2007, Pages 251-270

Resource-based approach to IT shared services in a manufacturing firm

Author keywords

Case studies; Information technology led strategy; Resource management

Indexed keywords

DATA REDUCTION; INDUSTRIAL MANAGEMENT; INFORMATION TECHNOLOGY; MATHEMATICAL MODELS; RESOURCE ALLOCATION;

EID: 33947104124     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570710723831     Document Type: Article
Times cited : (41)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.