The relationship of e-commerce competence to customer value and firm performance: An empirical investigation

Journal of Management Information Systems

Volumn 22, Issue 1, 2005, Pages 223-256

  Saeed, Khawaja A ^a   Grover, Varun ^b,c   Hwang, Yujong ^d  

^a WICHITA STATE UNIVERSITY   (United States)

^b Bowling Green State University   (United States)

^c UNIVERSITY OF SOUTH CAROLINA   (United States)

^d DEPAUL UNIVERSITY   (United States)

Author keywords

Competitive advantage; Customer value; Electronic commerce; Electronic commerce competence; Financial measures; Organizational performance

Indexed keywords

COMPETITION; COMPETITIVE INTELLIGENCE; CUSTOMER SATISFACTION; INTERNET; WEBSITES;

COMPETITIVE ADVANTAGE; CUSTOMER VALUE; ELECTRONIC COMMERCE COMPETENCE; FINANCIAL MEASURES;

ELECTRONIC COMMERCE;

EID: 23744473781     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.1080/07421222.2003.11045835     Document Type: Article

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