메뉴 건너뛰기




Volumn 37, Issue 1, 2004, Pages 103-118

Contribution of institutional DSS to organizational performance: Evidence from a longitudinal study

Author keywords

Decision support system; DSS; Effectiveness; IT payoff; Lag effects; Longitudinal design; Organizational impacts; Organizational performance; Usage

Indexed keywords

DECISION MAKING; HEALTH CARE; INDUSTRIAL MANAGEMENT; INVESTMENTS; LEAST SQUARES APPROXIMATIONS; MANAGERS; REGRESSION ANALYSIS; SOCIETIES AND INSTITUTIONS;

EID: 1842506394     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0167-9236(02)00211-7     Document Type: Article
Times cited : (43)

References (68)
  • 1
    • 53349152257 scopus 로고
    • Revisiting DSS implementation research - A metaanalysis of the literature and suggestions for researchers
    • Alavi M., Joachimsthaler E.A. Revisiting DSS implementation research - a metaanalysis of the literature and suggestions for researchers. MIS Quarterly. 16(1):1992;95-116.
    • (1992) MIS Quarterly , vol.16 , Issue.1 , pp. 95-116
    • Alavi, M.1    Joachimsthaler, E.A.2
  • 2
    • 0011973437 scopus 로고
    • A simultaneous equation model of cost performance relationships in large-scale computing
    • Anderson E.E., Chen Y.M. A simultaneous equation model of cost performance relationships in large-scale computing. IIE Transactions. 24(5):1992;155-165.
    • (1992) IIE Transactions , vol.24 , Issue.5 , pp. 155-165
    • Anderson, E.E.1    Chen, Y.M.2
  • 3
    • 0031248967 scopus 로고    scopus 로고
    • Effectiveness of decision support systems: Development or reliance effect?
    • Barr S.H., Sharda R. Effectiveness of decision support systems: development or reliance effect? Decision Support Systems. 21(2):1997;133-146.
    • (1997) Decision Support Systems , vol.21 , Issue.2 , pp. 133-146
    • Barr, S.H.1    Sharda, R.2
  • 4
    • 33645050778 scopus 로고
    • Information technologies and business value - An analytic and empirical-investigation
    • Barua A., Kriebel C.H., Mukhopadhyay T. Information technologies and business value - an analytic and empirical-investigation. Information Systems Research. 6(1):1995;3-23.
    • (1995) Information Systems Research , vol.6 , Issue.1 , pp. 3-23
    • Barua, A.1    Kriebel, C.H.2    Mukhopadhyay, T.3
  • 6
    • 0002624070 scopus 로고    scopus 로고
    • Empirical research in information systems: The practice of relevance
    • Benbasat I., Zmud R.W. Empirical research in information systems: the practice of relevance. MIS Quarterly. 23(1):1999;3-16.
    • (1999) MIS Quarterly , vol.23 , Issue.1 , pp. 3-16
    • Benbasat, I.1    Zmud, R.W.2
  • 7
    • 0348194686 scopus 로고    scopus 로고
    • The development and evaluation of a hybrid decision support system for clinical decision making: The case of discharge from the military
    • Benbenishty R., Treistman R. The development and evaluation of a hybrid decision support system for clinical decision making: the case of discharge from the military. Social Work Research. 22(4):1998;195-204.
    • (1998) Social Work Research , vol.22 , Issue.4 , pp. 195-204
    • Benbenishty, R.1    Treistman, R.2
  • 10
    • 0030807231 scopus 로고    scopus 로고
    • Real-time decision support for integration of airline flight cancellations and delays: 2. Algorithm and computational experiments
    • Cao J.M., Kanafani A. Real-time decision support for integration of airline flight cancellations and delays: 2. Algorithm and computational experiments. Transportation Planning and Technology. 20(3):1997;201-217.
    • (1997) Transportation Planning and Technology , vol.20 , Issue.3 , pp. 201-217
    • Cao, J.M.1    Kanafani, A.2
  • 11
    • 0034434542 scopus 로고    scopus 로고
    • Discovering potential and realizing value from information technology investments
    • Davern M.J., Kauffman R.J. Discovering potential and realizing value from information technology investments. Journal of Management Information Systems. 16(4):2000;121-143.
    • (2000) Journal of Management Information Systems , vol.16 , Issue.4 , pp. 121-143
    • Davern, M.J.1    Kauffman, R.J.2
  • 12
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use and user acceptance of information technology
    • September
    • Davis F.D. Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly. 13(3):1989, September;319-340.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 13
    • 0034435223 scopus 로고    scopus 로고
    • Information technology payoff in the healthcare industry: A longitudinal study
    • Devaraj S., Kohli R. Information technology payoff in the healthcare industry: a longitudinal study. Journal of Management Information Systems. 16(4):2000;41-67.
    • (2000) Journal of Management Information Systems , vol.16 , Issue.4 , pp. 41-67
    • Devaraj, S.1    Kohli, R.2
  • 14
    • 0023410205 scopus 로고
    • From process to policy: A generic prescription for test over-utilization in the emergency department
    • Dickinson J.C. From process to policy: A generic prescription for test over-utilization in the emergency department. Family Practice Research Journal. 7(1):1987;12-21.
    • (1987) Family Practice Research Journal , vol.7 , Issue.1 , pp. 12-21
    • Dickinson, J.C.1
  • 15
    • 0032025352 scopus 로고    scopus 로고
    • Developing a multidimensional measure of system-use in an organizational context
    • Doll W.J., Torkzadeh G. Developing a multidimensional measure of system-use in an organizational context. Information and Management. 33(4):1998;171-185.
    • (1998) Information and Management , vol.33 , Issue.4 , pp. 171-185
    • Doll, W.J.1    Torkzadeh, G.2
  • 16
    • 0033115785 scopus 로고    scopus 로고
    • System usage behavior as a proxy for user satisfaction
    • Downing C.E. System usage behavior as a proxy for user satisfaction. Information and Management. 35:1999;203-216.
    • (1999) Information and Management , vol.35 , pp. 203-216
    • Downing, C.E.1
  • 17
    • 0029632684 scopus 로고
    • On evaluating the performance of wide-band GDSSs
    • Eden C. On evaluating the performance of wide-band GDSSs. European Journal of Operational Research. 81(2):1995;302-311.
    • (1995) European Journal of Operational Research , vol.81 , Issue.2 , pp. 302-311
    • Eden, C.1
  • 18
    • 0005620882 scopus 로고    scopus 로고
    • A classification of success factors for decision support systems
    • Finlay P.N., Forghani M. A classification of success factors for decision support systems. Journal of Strategic Information Systems. 7(1):1998;53-70.
    • (1998) Journal of Strategic Information Systems , vol.7 , Issue.1 , pp. 53-70
    • Finlay, P.N.1    Forghani, M.2
  • 19
    • 0030105327 scopus 로고    scopus 로고
    • HMSS: A management support system for concurrent hospital decision-making
    • Forgionne G., Kohli R. HMSS: a management support system for concurrent hospital decision-making. Decision Support Systems. 16(3):1996;209-229.
    • (1996) Decision Support Systems , vol.16 , Issue.3 , pp. 209-229
    • Forgionne, G.1    Kohli, R.2
  • 22
    • 0027610561 scopus 로고
    • The design and use of laboratory experiments for DSS evaluation
    • Gardner C.L., Marsden J.R., Pingry D.E. The design and use of laboratory experiments for DSS evaluation. Decision Support Systems. 9(4):1993;369-379.
    • (1993) Decision Support Systems , vol.9 , Issue.4 , pp. 369-379
    • Gardner, C.L.1    Marsden, J.R.2    Pingry, D.E.3
  • 23
    • 84976762909 scopus 로고
    • An investigation of database requirements for institutional and ad hoc DSS
    • Garnto C., Watson H.J. An investigation of database requirements for institutional and ad hoc DSS. Data Base. 16(4):1985;3-9.
    • (1985) Data Base , vol.16 , Issue.4 , pp. 3-9
    • Garnto, C.1    Watson, H.J.2
  • 24
    • 0001862038 scopus 로고    scopus 로고
    • The relation between user satisfaction, usage of information systems and performance
    • Gelderman M. The relation between user satisfaction, usage of information systems and performance. Information and Management. 34(1):1998;11-18.
    • (1998) Information and Management , vol.34 , Issue.1 , pp. 11-18
    • Gelderman, M.1
  • 25
    • 0031208957 scopus 로고    scopus 로고
    • The impact of technology acceptance considerations on system usage, and adopted level of technological sophistication: An empirical investigation
    • Ghorab K.E. The impact of technology acceptance considerations on system usage, and adopted level of technological sophistication: an empirical investigation. International Journal of Information Management. 17(4):1997;249-259.
    • (1997) International Journal of Information Management , vol.17 , Issue.4 , pp. 249-259
    • Ghorab, K.E.1
  • 27
    • 84985748270 scopus 로고
    • The determinants of DSS success - An integrated model
    • Guimaraes T., Igbaria M., Lu M.T. The determinants of DSS success - an integrated model. Decision Sciences. 23(2):1992;409-430.
    • (1992) Decision Sciences , vol.23 , Issue.2 , pp. 409-430
    • Guimaraes, T.1    Igbaria, M.2    Lu, M.T.3
  • 28
    • 0012673609 scopus 로고
    • An examination of organizational strategies for supporting DSS
    • Hawk S.R., Bariff M.L. An examination of organizational strategies for supporting DSS. Information and Management. 28(2):1995;77-88.
    • (1995) Information and Management , vol.28 , Issue.2 , pp. 77-88
    • Hawk, S.R.1    Bariff, M.L.2
  • 30
    • 0028156822 scopus 로고
    • Effects of computer-based clinical decision support systems on clinician performance and patient outcome. A critical appraisal of research
    • [see comments]
    • Johnston M.E., Langton K.B., Haynes R.B., Mathieu A. Effects of computer-based clinical decision support systems on clinician performance and patient outcome. A critical appraisal of research. [see comments] Annals of Internal Medicine. 120(2):1994;135-142.
    • (1994) Annals of Internal Medicine , vol.120 , Issue.2 , pp. 135-142
    • Johnston, M.E.1    Langton, K.B.2    Haynes, R.B.3    Mathieu, A.4
  • 31
    • 0003103340 scopus 로고
    • Value analysis: Justifying decision support systems
    • Keen P.G.W. Value analysis: justifying decision support systems. MIS Quarterly. 5(1):1981;57-73.
    • (1981) MIS Quarterly , vol.5 , Issue.1 , pp. 57-73
    • Keen, P.G.W.1
  • 32
    • 38249034884 scopus 로고
    • Decision support systems: The next decade
    • Keen P.G.W. Decision support systems: the next decade. Decision Support Systems. 3:1987;253-265.
    • (1987) Decision Support Systems , vol.3 , pp. 253-265
    • Keen, P.G.W.1
  • 33
    • 0028548518 scopus 로고
    • Productivity and information technology - The elusive connection
    • Kelley M.R. Productivity and information technology - the elusive connection. Management Science. 40(11):1994;1406-1425.
    • (1994) Management Science , vol.40 , Issue.11 , pp. 1406-1425
    • Kelley, M.R.1
  • 34
    • 0033174592 scopus 로고    scopus 로고
    • Integrating cost information with health management support system: An enhanced methodology to assess health care quality drivers
    • Kohli R., Tan J.K., Piontek F.A., Ziege D.E., Groot H. Integrating cost information with health management support system: an enhanced methodology to assess health care quality drivers. Top Health Information Management. 20(1):1999;80-95.
    • (1999) Top Health Information Management , vol.20 , Issue.1 , pp. 80-95
    • Kohli, R.1    Tan, J.K.2    Piontek, F.A.3    Ziege, D.E.4    Groot, H.5
  • 35
    • 0037694186 scopus 로고    scopus 로고
    • The implications of network use, production network externalities and public networking programmes for firm's productivity
    • Koski H. The implications of network use, production network externalities and public networking programmes for firm's productivity. Research Policy. 28(4):1999;423-439.
    • (1999) Research Policy , vol.28 , Issue.4 , pp. 423-439
    • Koski, H.1
  • 36
    • 0029763376 scopus 로고    scopus 로고
    • Differences in characteristics of hospitals with sustained high and sustained low profitability
    • Langland-Orban B., Gapenski L.C., Vogel W.B. Differences in characteristics of hospitals with sustained high and sustained low profitability. Hospital and Health Services Administration. 41(3):1996;385-399.
    • (1996) Hospital and Health Services Administration , vol.41 , Issue.3 , pp. 385-399
    • Langland-Orban, B.1    Gapenski, L.C.2    Vogel, W.B.3
  • 37
    • 0038176956 scopus 로고
    • An empirical-investigation of the relationship between DSS usage and system performance - A case-study of a navigation support system
    • LeBlanc L.A., Kozar K.A. An empirical-investigation of the relationship between DSS usage and system performance - a case-study of a navigation support system. MIS Quarterly. 14(3):1990;263-277.
    • (1990) MIS Quarterly , vol.14 , Issue.3 , pp. 263-277
    • Leblanc, L.A.1    Kozar, K.A.2
  • 38
    • 0040708610 scopus 로고    scopus 로고
    • Technology use and performance: A field study of broker workstations
    • Lucas H.C., Spitler V.K. Technology use and performance: a field study of broker workstations. Decision Sciences. 30(2):1999;291-311.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 291-311
    • Lucas, H.C.1    Spitler, V.K.2
  • 40
    • 0034434989 scopus 로고    scopus 로고
    • Special issue: Impacts of information technology investment on organizational performance
    • Mahmood M.A., Mann G.J. Special issue: impacts of information technology investment on organizational performance. Journal of Management Information Systems. 16(4):2000;3-10.
    • (2000) Journal of Management Information Systems , vol.16 , Issue.4 , pp. 3-10
    • Mahmood, M.A.1    Mann, G.J.2
  • 41
    • 0003295306 scopus 로고
    • The relationship between information technology use and organizational performance
    • R. Banker, R. Kauffman, Mahmood, M.A. Harrisburg, PA: Ideal Group
    • McKeen J.D., Smith H.A. The relationship between information technology use and organizational performance. Banker R., Kauffman R., Mahmood M.A. Strategic Information Technology Management. 1993;405-445 Ideal Group, Harrisburg, PA.
    • (1993) Strategic Information Technology Management , pp. 405-445
    • Mckeen, J.D.1    Smith, H.A.2
  • 42
    • 1842453870 scopus 로고
    • Decision support planning and analysis: The problem of getting large-scale DSS started
    • Meador C.L., Guyote M.J., Rosenfeld W.L. Decision support planning and analysis: the problem of getting large-scale DSS started. MIS Quarterly. 10(2):1986;159-177.
    • (1986) MIS Quarterly , vol.10 , Issue.2 , pp. 159-177
    • Meador, C.L.1    Guyote, M.J.2    Rosenfeld, W.L.3
  • 43
    • 84905581473 scopus 로고    scopus 로고
    • A process oriented framework for assessing the business value of information technology
    • Mooney J., Gurbaxani V., Kraemer K. A process oriented framework for assessing the business value of information technology. Database Advances in Information Systems. 27(2):1996;68.
    • (1996) Database Advances in Information Systems , vol.27 , Issue.2 , pp. 68
    • Mooney, J.1    Gurbaxani, V.2    Kraemer, K.3
  • 44
    • 30244550225 scopus 로고
    • Business value of information technology - A study of electronic data interchange
    • Mukhopadhyay T., Kekre S., Kalathur S. Business value of information technology - a study of electronic data interchange. MIS Quarterly. 19(2):1995;137-156.
    • (1995) MIS Quarterly , vol.19 , Issue.2 , pp. 137-156
    • Mukhopadhyay, T.1    Kekre, S.2    Kalathur, S.3
  • 45
    • 0025477607 scopus 로고
    • An evaluation of empirical research in managerial support systems
    • Nault B., Benbasat I. An evaluation of empirical research in managerial support systems. Decision Support Systems. 6:1990;203-226.
    • (1990) Decision Support Systems , vol.6 , pp. 203-226
    • Nault, B.1    Benbasat, I.2
  • 47
    • 0024769932 scopus 로고
    • The evaluation of decision-aiding systems - Guidelines and methods
    • Okeefe R.M. The evaluation of decision-aiding systems - guidelines and methods. Information and Management. 17(4):1989;217-226.
    • (1989) Information and Management , vol.17 , Issue.4 , pp. 217-226
    • Okeefe, R.M.1
  • 48
    • 0030111857 scopus 로고    scopus 로고
    • A field service support system using a queuing network model and the priority MVA algorithm
    • Papadopoulos H.T. A field service support system using a queuing network model and the priority MVA algorithm. Omega-International Journal of Management Science. 24(2):1996;195-203.
    • (1996) Omega-international Journal of Management Science , vol.24 , Issue.2 , pp. 195-203
    • Papadopoulos, H.T.1
  • 49
    • 0347303481 scopus 로고
    • Price and value of decision support systems
    • Pieptea D.R., Anderson E. Price and value of decision support systems. MIS Quarterly. 11(4):1987;515-528.
    • (1987) MIS Quarterly , vol.11 , Issue.4 , pp. 515-528
    • Pieptea, D.R.1    Anderson, E.2
  • 51
    • 0033008015 scopus 로고    scopus 로고
    • Measuring the benefits of clinical decision support: Return on investment
    • Rosenstein A.H. Measuring the benefits of clinical decision support: return on investment. Health Care Management Review. 24(2):1999;32-43.
    • (1999) Health Care Management Review , vol.24 , Issue.2 , pp. 32-43
    • Rosenstein, A.H.1
  • 53
    • 0000012462 scopus 로고
    • Decision support system effectiveness: A review and empirical test
    • Sharda R.M., Barr S.H., McDonnell J.C. Decision support system effectiveness: a review and empirical test. Management Science. 34(1):1988;139-159.
    • (1988) Management Science , vol.34 , Issue.1 , pp. 139-159
    • Sharda, R.M.1    Barr, S.H.2    Mcdonnell, J.C.3
  • 54
    • 0030090548 scopus 로고    scopus 로고
    • Patient and hospital characteristics associated with average length of stay
    • Shi L. Patient and hospital characteristics associated with average length of stay. Health Care Management Review. 21(2):1996;46-61.
    • (1996) Health Care Management Review , vol.21 , Issue.2 , pp. 46-61
    • Shi, L.1
  • 55
    • 0031675988 scopus 로고    scopus 로고
    • The impact of information technology investments on firm performance: A review of literature
    • Sircar S., Turnbow J., Bordoloi B. The impact of information technology investments on firm performance: a review of literature. Engineering Valuation and Cost Analysis. 1:1998;171-181.
    • (1998) Engineering Valuation and Cost Analysis , vol.1 , pp. 171-181
    • Sircar, S.1    Turnbow, J.2    Bordoloi, B.3
  • 57
    • 0003196246 scopus 로고
    • Measuring system usage - Implications for IS theory testing
    • Straub D., Limayem M., Karahanna-Evaristo E. Measuring system usage - implications for IS theory testing. Management Science. 41(8):1995;1328-1342.
    • (1995) Management Science , vol.41 , Issue.8 , pp. 1328-1342
    • Straub, D.1    Limayem, M.2    Karahanna-Evaristo, E.3
  • 58
    • 0041125899 scopus 로고    scopus 로고
    • Rho: A decision support system for pricing in law firms
    • Tavana M., Chung Q.B., Kennedy D.T. Rho: a decision support system for pricing in law firms. Information and Management. 33(3):1998;155-165.
    • (1998) Information and Management , vol.33 , Issue.3 , pp. 155-165
    • Tavana, M.1    Chung, Q.B.2    Kennedy, D.T.3
  • 59
    • 0030336421 scopus 로고    scopus 로고
    • Organizational computing as a facilitator of operational and managerial decision making: An exploratory study of managers' perceptions
    • Teng J.T.C., Calhoun K.J. Organizational computing as a facilitator of operational and managerial decision making: an exploratory study of managers' perceptions. Decision Sciences. 27(4):1996;673-710.
    • (1996) Decision Sciences , vol.27 , Issue.4 , pp. 673-710
    • Teng, J.T.C.1    Calhoun, K.J.2
  • 61
    • 1842610626 scopus 로고
    • Price and value of decision support systems - Comments
    • Toraskar K.V., Joglekar P.N. Price and value of decision support systems - comments. MIS Quarterly. 14(1):1990;7-12.
    • (1990) MIS Quarterly , vol.14 , Issue.1 , pp. 7-12
    • Toraskar, K.V.1    Joglekar, P.N.2
  • 62
    • 0041750813 scopus 로고
    • Rethinking the effectiveness measures of decision support systems
    • Udo G. Rethinking the effectiveness measures of decision support systems. Information and Management. 22(2):1992;123-135.
    • (1992) Information and Management , vol.22 , Issue.2 , pp. 123-135
    • Udo, G.1
  • 63
    • 0001456416 scopus 로고
    • Factors affecting decision support system benefits
    • Udo G.J., Davis J.S. Factors affecting decision support system benefits. Information and Management. 23(6):1992;359-371.
    • (1992) Information and Management , vol.23 , Issue.6 , pp. 359-371
    • Udo, G.J.1    Davis, J.S.2
  • 65
    • 73549107428 scopus 로고
    • The relationship between investment in information technology and firm performance: A study of the valve manufacturing sector
    • Weill P. The relationship between investment in information technology and firm performance: a study of the valve manufacturing sector. Information Systems Research. 3(4):1992;307-333.
    • (1992) Information Systems Research , vol.3 , Issue.4 , pp. 307-333
    • Weill, P.1
  • 66
    • 0013272337 scopus 로고    scopus 로고
    • Assessing the health of an information systems applications portfolio: An example from process manufacturing
    • Weill P., Vitale M. Assessing the health of an information systems applications portfolio: an example from process manufacturing. MIS Quarterly. 23(4):1999;601-624.
    • (1999) MIS Quarterly , vol.23 , Issue.4 , pp. 601-624
    • Weill, P.1    Vitale, M.2
  • 67
    • 0034196542 scopus 로고    scopus 로고
    • Market orientation and organizational performance in not-for-profit hospitals
    • Wood V.R., Bhuian S., Kiecker P. Market orientation and organizational performance in not-for-profit hospitals. Journal of Business Research. 48:2000;213-226.
    • (2000) Journal of Business Research , vol.48 , pp. 213-226
    • Wood, V.R.1    Bhuian, S.2    Kiecker, P.3
  • 68
    • 0032666438 scopus 로고    scopus 로고
    • Algorithms for Toyota's goal of sequencing mixed models on an assembly line with multiple workstations
    • Xiaobo Z., Zhou Z. Algorithms for Toyota's goal of sequencing mixed models on an assembly line with multiple workstations. Journal of the Operational Research Society. 50(7):1999;704-710.
    • (1999) Journal of the Operational Research Society , vol.50 , Issue.7 , pp. 704-710
    • Xiaobo, Z.1    Zhou, Z.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.