Assessing blog-user satisfaction using the expectation and disconfirmation approach

Computers in Human Behavior

Volumn 26, Issue 6, 2010, Pages 1434-1444

  Hsieh, Chung Chi ^a   Kuo, Pao Li ^a,b   Yang, Szu Chi ^a   Lin, Shih Han ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b TAJEN UNIVERSITY   (Taiwan)

Author keywords

Blog; Expectation disconfirmation paradigm; Information quality; System quality

Indexed keywords

BLOG; BLOGGERS; CUSTOMER RELATIONSHIPS; EXPECTATION-DISCONFIRMATION PARADIGM; INFORMATION QUALITY; IS SUCCESS; MARKET SHARE; SYSTEM ADMINISTRATORS; SYSTEM QUALITY; USER SATISFACTION;

COMPETITION; INFORMATION ANALYSIS; INTERNET; PUBLIC RELATIONS;

BLOGS;

EID: 77956183098     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2010.04.022     Document Type: Article

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