Do online reviews reflect a product's true perceived quality? An investigation of online movie reviews across cultures

Electronic Commerce Research and Applications

Volumn 9, Issue 5, 2010, Pages 374-385

  Koh, Noi Sian ^a   Hu, Nan ^a   Clemons, Eric K ^b  

^a SINGAPORE MANAGEMENT UNIVERSITY   (Singapore)

^b UNIVERSITY OF PENNSYLVANIA   (United States)

Author keywords

Cross cultural comparisons; Movie ratings; Online reviews; Under reporting bias

Indexed keywords

BEHAVIORAL THEORY; CROSS-CULTURAL COMPARISONS; CULTURAL INFLUENCES; EXPERIMENTAL STUDIES; MOVIE RATINGS; ON-LINE NETWORK; ONLINE CONSUMER REVIEWS; ONLINE REVIEWS; PERCEIVED QUALITY; REPORTING BIAS; SINGAPORE;

MOTION PICTURES;

EID: 77955771687     PISSN: 15674223     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.elerap.2010.04.001     Document Type: Article

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