Relational consequences of perceived deception in online shopping: The moderating roles of type of product, consumer's attitude toward the internet and consumer's demographics

Journal of Business Ethics

Volumn 95, Issue 3, 2010, Pages 373-391

  Román, Sergio ^a  

^a UNIVERSITY OF MURCIA   (Spain)

Author keywords

Consumer satisfaction; Loyalty intentions; Moderating effects; Perceived online deception; Type of products

Indexed keywords

EID: 77955268800     PISSN: 01674544     EISSN: 15730697     Source Type: Journal    
DOI: 10.1007/s10551-010-0365-9     Document Type: Article

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