An Enhanced Business Process Re-engineering Model for Supply Chain Management and a Case Study

Journal of Information Technology Case and Application Research

Volumn 9, Issue 2, 2007, Pages 5-27

  Gorla, Narasimhaiah ^a   Chinta, Ravi ^b   Chu, Tam Wai ^c  

^a AMERICAN UNIVERSITY OF SHARJAH   (United Arab Emirates)

^b PENNSYLVANIA STATE UNIVERSITY   (United States)

^c HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Business Process Reengineering; Case Study; Hong Kong; Information Technology Infrastructure; Organizational Structure; Process Models; Supply Chain Management

Indexed keywords

EID: 77954894378     PISSN: 15228053     EISSN: 23336897     Source Type: Journal    
DOI: 10.1080/15228053.2007.10856110     Document Type: Article

References (34)

1. Agrawal, V.K., and Haleem, A., (2003), “Culture, Environmental Pressures, and the Factors for Successful Implementation of Business Process Engineering and Computer-Based Information Systems.” Global Journal of Flexible Systems Management; 4 (½), pp. 27–47
2. Archer, R., (1996), “BPR methodology survey summary of findings”, European Academic Conference on Business Process Re-engineering, Cranfield, UK.
3. Attaran, M, (2004), “Exploring the relationship between information technology and business process reengineering,” Information and Management, 41 (5), pp. 585–596
4. Bashein, B.J., Markus, L., and Riley, P., (1994), “Preconditions for BPR success: And how to prevent failures,” Information Systems Management, 11 (2), pp. 7–13.
5. Bolsrtoff, P., and Rosenbaum, R., (2003), Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, New York: AMACOM.
6. Broadbent, M., Weill, P, and Clair, D.S., (1999), “The Implications of Information Technology Infrastructure for Business Process Redesign,” MIS Quarterly, 23 (2), pp. 159–182.
7. Brynjolfsson E,; Renshaw AA,; Alstyne, M V., “The Matrix of Change: A Tool for Business Process Reengineering, Sloan Management Review, Winter, 1997
8. Butler, C, (1994), “The role of IT in facilitating BPR: observation from the literature”, In Classon, B, Hawryszkiewycz, I, Underwood, B, Weber, R, (Eds), Business Process Re-engineering: Information Systems Opportunities and Challenges, IFIP, Holland, Vol. A-54 pp. 147–60.
9. Carrillo, Janice, and Franza, Richard. “Investing in Product Development and Production Capabilities: the Crucial Linkage Between Time-to Market and Ramp-Up Time.” European Journal of Operational Research. June 1, 2006, Vol. 171, Issue 2. 536.
10. Carrillo, Janice. “Industry Clockspeed and Pace of New Product Development.” Production and Operations Management. Summer 2005, Vol. 14, Issue. 2; p 125–142.
11. Clark, T.H., and Stoddard, D.B., (1996), “Interorganizational Business Process Redesign: Merging Technological and Process Innovation,” Journal of Management Information Systems, 13 (2), pp. 9–28.
12. Davenport, T H, and Short, J E, (1990), ’The new industrial engineering: information technology and business process redesign,’ Sloan Manage. Rev., 31 (4), pp. 11–27
13. Den Hengst, M., and De Vreede, G., (2004), “Collaborative Business Engineering: A Decade of Lessons from the Field,” Journal of Management Information Systems, 20 (4), pp. 85–113
14. Don, Tapscott and Art, Caston (1993), Paradigm Shift: The New Promise of Information Technology, New York: McGraw-Hill Inc., pp 13–26
15. Fielder KD., Grover V, and Teng J.T.C., (1995), An Empirical Study of Information Technology Enabled Business Process Redesign and Corporate Competitive Strategy, European Journal of Information Systems, 4 (1), pp. 17–30
16. Flaherty M., Therese (1996), Global Operation Management, McGraw-Hill Co., p. 1–41
17. Fugate, Brian, and Mentzer, John. “Dell’s Supply Chain DNA.” Supply Chain Management Review. October 2004, Vol. 8, Issue 7. pp. 20–24.
18. Grant, D., (2002), “A Wider View of Business Process Reengineering,” CACM, 45 (2), pp. 85–90
19. Grover, V, Teng, J.T.C., and Fielder KD., (1993), “Information Technology Enabled Business Process Redesign: An Integrated Planning Framework,” Omega, 21 (4), pp. 433–447.
20. Hammer, M., and Champy, J., (1993), Reengineering the Corporation - A Manifesto for Business Revolution, Nicholas Brealey Publishing, pp 31–49
21. Hammer, M., (2001), “The Superefficient Company,” Harvard Business Review, 79 (8), pp. 82–91.
22. Kettinger W.J., Teng J. T.C., and Guha S., (1997), ’Business Process Change: A Study of Methodologies, Techniques, and Tools,’ MIS Quarterly, 21 (1), pp. 55–80
23. Kohli, R., and Hoadley, E., “Towards Developing a Framework for Measuring Organizational Impact of IT-Enabled BPR: Case Studies of Three Firms,” The DATA BASE for Advances in Information Systems, 37 (1), pp. 40–58.
24. Lambert, D.M., Garcia-Dastugue, S.J., and Croxton, K.L., (2005), “An Evaluation of Process-Oriented Supply Chain Management Frameworks,” Journal of Business Logistics, 26 (1), pp. 25–51.
25. Lambert, D.M., Cooper, M.C., and Pagh, J.D., (1998), “Supply Chain Management: Implementation Issues and Research Opportunities,” International Journal of Logistics Management, 9 (2), pp. 1–19
26. Mumford Enid (1994), ’New Treatments on old remedies: is business process reengineering really socio-technical design?’ Journal of Strategic Information Systems, 3 (4), pp. 313–326.
27. Porter Michael E., “Competitive Strategy.” Free Press, New York, NY, 1980
28. Ruessmann, T, Preece, I, Peppard, J., (1994), “Tools and methods in business process redesign”, Information Systems Research Centre, Cranfield School of Management, Working Paper
29. Srivastava, R.K., Shervani, T.A., and Fahey, L., (1999), “Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing,” Journal of Marketing, 63 (4), pp. 168–179.
30. Sutcliffe N, (1999), “Leadership behavior and business process reengineering (BPR) outcomes - An empirical analysis of 30 BPR projects,” Information & Management, 36 (5), pp. 273–286(14)
31. Trend, Robert. “Why Relationships Matter.” Supply Chain Management Review. November 2005, Vol. 9, Issue 8. pp. 53–59.
32. Vakola, M., and Rezgui, Y., (2000), “Critique of existing business process re-engineering Methodologies: The development and implementation of a new methodology,” Business Process Management Journal, 6 (3), pp. 238–250
33. Yin Robert K., (1994), Case Study Research: Design and Methods, Thousand Oaks, CA: Sage Publications
34. Yourdon, E., Modern Structured Analysis, Yourdon Press Computing Series, 1989