Using complexity to promote group learning in health care

Journal of Evaluation in Clinical Practice

Volumn 16, Issue 4, 2010, Pages 861-866

  Arrow, Holly ^a   Henry, Kelly B ^b  

^a UNIVERSITY OF OREGON   (United States)

^b MISSOURI WESTERN STATE UNIVERSITY   (United States)

Author keywords

complex systems; group dynamics; learning; teams

Indexed keywords

COMPLEXITY THEORY; COORDINATION; HEALTH CARE; HUMAN; INDIVIDUALITY; INTEGRATION; LEARNING; LEARNING THEORY; MEDICAL EDUCATION; MEDICAL INFORMATION; PRIORITY JOURNAL; REVIEW; TEAMWORK;

GROUP PROCESSES; HEALTH PERSONNEL; HUMANS; LEARNING;

EID: 77954635501     PISSN: 13561294     EISSN: 13652753     Source Type: Journal    
DOI: 10.1111/j.1365-2753.2010.01500.x     Document Type: Review

References (37)

1. Edmondson, A. C. (2003) Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams. Journal of Management Studies, 40 (6 1419 1452.
2. Henry, K. B. Arrow, H. (2010) Making Heat Work: The Thermodynamics of Groups. Technical Report No. 10-01
3. Shaw, R. B. (1990) Mental health treatment teams. In Groups That Work (and Those That Don't) (ed. J. R. Hackman pp. 330 348.
4. Ashby, W. R. (1956) An Introduction to Cybernetics.
5. Page, S. E. (2008) The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies.
6. Jehn, K. A., Northcraft, G. B. Neale, M. A. (1999) Why differences make a difference: a field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44 (4 741 763.
7. Arrow, H., McGrath, J. E. Berdahl, J. L. (2000) Small Groups As Complex Systems: Formation, Coordination, Development, and Adaptation.
8. Arrow, H. McGrath, J. E. (1995) Membership dynamics in groups at work: a theoretical framework. Research in Organizational Behavior, 17, 373 411.
9. Pagliari, C., Grimshaw, J. Eccles, M. (2001) The potential influence of small group processes on guideline development. Journal of Evaluation in Clinical Practice, 7 (2 165 173.
10. Pisano, G. P., Bohmer, R. M. J. Edmondson, A. C. (2001) Organizational differences in rates of learning: evidence from the adoption of minimally invasive cardiac surgery. Management Science, 47 (6 752 768.
11. Arrow, H. Cook, J. (2008) Configuring and reconfiguring groups as complex learning systems. In Work Group Learning: Understanding, Improving and Assessing How Groups Learn in Organizations (eds V. Sessa M. London pp. 45 72.
12. Jehn, K. A. Rupert, J. (2008) Group faultlines and team learning: how to benefit from different perspectives. In Work Group Learning: Understanding, Improving and Assessing How Groups Learn in Organizations (eds V. Sessa M. London pp. 119 147.
13. Wheelan, S. A., Burchill, C. N. Tilin, F. (2003) The link between teamwork and patients' outcomes in intensive care units. American Journal of Critical Care, 12 (6 527 534.
14. Denison, D. R. Sutton, R. I. (1990) Operating room nurses. In Groups That Work (and Those That Don't) (ed. J. R. Hackman pp. 293 308.
15. Howard, S. K., Gaba, D. M., Fish, K. J., Yang, G. Sarnquist, F. H. (1992) Anesthesia crisis resource management training: teaching anesthesiologists to handle critical incidents. Aviation, Space, and Environmental Medicine, 63 (9 763 770.
16. Morey, J. C., Simon, R., Jay, G. D., Wears, R. L., Salisbury, M., Dukes, K. A. Berns, S. D. (2002) Error reduction and performance improvement in the emergency department through formal teamwork training: evaluation results of the MedTeams project. Health Services Research, 37 (6 1553 1581.
17. McGrath, J. E., Berdahl, J. L. Arrow, H. (1995) Traits, expectations, culture, and clout: the dynamics of diversity in work groups. In Diversity in Work Teams: Research Paradigms for a Changing Workplace (eds S. E. Jackson M. N. Ruderman pp. 17 45.
18. Harrison, D. A., Price, K. H. Bell, M. P. (1998) Beyond relational demography: time and the effects of surface-and deep-level diversity on work group cohesion. The Academy of Management Journal, 41 (1 96 107.
19. Lau, D. C. Murnighan, J. K. (1998) Demographic diversity and faultlines: the compositional dynamics of organizational groups. Academy of Management Review, 23 (2 325 340.
20. Gibson, C. Vermeulen, F. (2003) A healthy divide: subgroups as a stimulus for team learning behavior. Administrative Science Quarterly, 48 (2 202 239.
21. Stasser, G., Stewart, D. D. Wittenbaum, G. M. (1995) Expert roles and information exchange during discussion: the importance of knowing who knows what. Journal of Experimental Social Psychology, 31 (3 244 265.
22. Keltner, D., Gruenfeld, D. H. Anderson, C. (2003) Power, approach, and inhibition. Psychological Review, 110 (2 265 284.
23. Sexton, J. B., Thomas, E. J. Helmreich, R. L. (2000) Error, stress, and teamwork in medicine and aviation: cross sectional surveys. British Medical Journal, 320 (7237 745 749.
24. Gruenfeld, D. H, Mannix, E. A., Williams, K. Y. Neale, M. A. (1996) Group composition and decision making: how member familiarity and information distribution affect process and performance. Organizational Behavior & Human Decision Processes, 67 (1 1 15.
25. Campbell, J., Flynn, J. Hay, J. (2003) The group development process seen through the lens of complexity theory. International Scientific Journal of Methods and Models of Complexity, 6 (1 1 33.
26. Tetlock, P. E., Skitka, L. Boettger, R. (1989) Social and cognitive strategies for coping with accountability: conformity, complexity, and bolstering. Journal of Personality and Social Psychology, 57 (4 632 640.
27. Gruenfeld, D. H Hollingshead, A. B. (1993) Sociocognition in work groups: the evolution of group integrative complexity and its relation to task performance. Small Group Research, 24 (3 383 405.
28. Lim, B. C. Klein, K. J. (2006) Team mental models and team performance: a field study of the effects of team mental model similarity and accuracy. Journal of Organizational Behavior, 27 (4 403 418.
29. Undre, S., Sevdalis, N. Healey, A. N. (2006) Teamwork in the operating theatre: cohesion or confusion? Journal of Evaluation in Clinical Practice, 12 (2 182.
30. Undre, S., Koutantji, M., Sevdalis, N., Gautama S., Selvapatt, N., Williams, S., Sains, P., McCulloch, P., Darzi, A. Vincent, C. (2007) Multidisciplinary crisis simulations: the way forward for training surgical teams. World Journal of Surgery, 31 (9 1843 1853.
31. Hackman, J. R. Wageman, R. (2005) When and how team leaders matter. Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews, 26, 37 74.
32. Woolley, A. W., Gerbasi, M. E., Chabris, C. F., Kosslyn, S. M. Hackman, J. R. (2008) Bringing in the experts: how team composition and collaborative planning jointly shape analytic effectiveness. Small Group Research, 39 (3 352 371.
33. Woolley, A. W. (2009) Means vs. ends: implications of process and outcome focus for team adaptation and performance. Organization Science, 20 (3 500 515.
34. Wheelan, S. A. (2009) Group size, group development, and group productivity. Small Group Research, 40 (2 247 262.
35. Stahelski, A. J. Tsukuda, R. A. (1990) Predictors of cooperation in health care teams. Small Group Research, 21 (2 220 233.
36. Wood, J. D. (1990) New Haven Nighthawks. In Groups That Work (and Those That Don't) (ed. J. R. Hackman pp. 265 279.
37. Edmondson, A. C. (2004) Learning from mistakes is easier said than done. The Journal of Applied Behavioral Science, 40 (1 66 90.