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Volumn 59, Issue 5, 2010, Pages 432-451

Modeling bank branch profitability and effectiveness by means of DEA

Author keywords

Banking; Banks; Data analysis; Greece; Organizational effectiveness; Process efficiency

Indexed keywords


EID: 77954227597     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401011052878     Document Type: Article
Times cited : (35)

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