The evaluation of bank branch performance using data envelopment analysis. A framework

Journal of High Technology Management Research

Volumn 13, Issue 1, 2002, Pages 1-17

  Manandhar, Raman ^a   Tang, John C S ^a  

^a ASIAN INSTITUTE OF TECHNOLOGY   (Thailand)

Author keywords

Bank branch efficiency; Benchmarking; Data envelopment analysis (DEA); Internal service quality

Indexed keywords

EID: 0036121750     PISSN: 10478310     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1047-8310(01)00045-1     Document Type: Article

References (22)

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22. A study of the relative efficiency of bank branches: An application of data envelopment analysis