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Volumn 156, Issue 3, 2004, Pages 719-735

Commercial branch performance evaluation and results communication in a Canadian bank - A DEA application

Author keywords

Banking; Data envelopment analysis; Management; Performance improvement; Results presentation

Indexed keywords

BENCHMARKING; COST EFFECTIVENESS; FINANCE; INDUSTRIAL ECONOMICS; MANAGEMENT; PERFORMANCE; RISK MANAGEMENT;

EID: 1642618976     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0377-2217(03)00108-5     Document Type: Article
Times cited : (105)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.