-
1
-
-
20944432173
-
E-Government: A global view and an empirical evaluation of some attributes of citizens
-
DOI 10.1016/j.giq.2004.12.001, PII S0740624X04000954
-
Akman, I., Yazici, A., Mishra, A., & Arifoglu, A. (2005). E-Government: A Global View and an Empirical Evaluation of some Attributes of Citizens. Government Information Quarterly, 22 (2), 239-257. doi:10.1016/j.giq.2004.12.001 (Pubitemid 40869738)
-
(2005)
Government Information Quarterly
, vol.22
, Issue.2
, pp. 239-257
-
-
Akman, I.1
Yazici, A.2
Mishra, A.3
Arifoglu, A.4
-
2
-
-
65949114069
-
The impact of the digital divide on e-government use
-
doi:10.1145/1498765.1498801
-
Belanger, F., & Carter, L. (2009). The Impact of the Digital Divide on E-Government Use. Communications of the ACM, 52 (4), 132-135. doi:10.1145/1498765.1498801
-
(2009)
Communications of the ACM
, vol.52
, Issue.4
, pp. 132-135
-
-
Belanger, F.1
Carter, L.2
-
3
-
-
12844251903
-
The utilization of e-government services: Citizen trust, innovation and acceptance factors
-
DOI 10.1111/j.1365-2575.2005.00183.x
-
Carter, L., & Belanger, F. (2005). The Utilization of E-government Services: Citizen Trust, Innovation and Acceptance Factors. Information Systems Journal, 15 (1), 5-25. doi:10.1111/j.1365-2575.2005.00183.x (Pubitemid 40163171)
-
(2005)
Information Systems Journal
, vol.15
, Issue.1
, pp. 5-25
-
-
Carter, L.1
Belanger, F.2
-
4
-
-
33845758959
-
Reinventing government through on-line citizen involvement in the developing world: A case study of Taipei City Mayor's e-mail box in Taiwan
-
DOI 10.1002/pad.415
-
Chen, D.-Y., Huang, T.-Y., & Hsiao, N. (2006). Reinventing Government through On-Line Citizen Involvement in the Developing World: A Case Study of Taipei City Major's E-Mail Box in Taiwan. Public Administration and Development, 26 (5), 409-423. doi:10.1002/pad.415 (Pubitemid 44970823)
-
(2006)
Public Administration and Development
, vol.26
, Issue.5
, pp. 409-423
-
-
Chen, D.-Y.1
Huang, T.-Y.2
Hsiao, N.3
-
5
-
-
66549129081
-
Citizen satisfaction with contacting government on the internet
-
Cohen, J. E. (2006). Citizen Satisfaction with Contacting Government on the Internet. Information Policy, 11 (1), 51-65.
-
(2006)
Information Policy
, vol.11
, Issue.1
, pp. 51-65
-
-
Cohen, J.E.1
-
6
-
-
41149125559
-
Models of e-government: Are they correct? An empirical assessment
-
doi:10.1111/j.1540-6210.2008.00888.x
-
Coursey, D., & Norris, D. F. (2008). Models of E-Government: Are They Correct? An Empirical Assessment. Public Administration Review, 68 (3), 523-536. doi:10.1111/j.1540-6210.2008.00888.x
-
(2008)
Public Administration Review
, vol.68
, Issue.3
, pp. 523-536
-
-
Coursey, D.1
Norris, D.F.2
-
7
-
-
17844407189
-
Accessing e-government: Challenges for citizens and organizations
-
DOI 10.1177/0020852305051687
-
Dugdale, A., Daly, A., Papandrea, F., & Maley, M. (2005). Accessing E-Government: Challenges for Citizens and Organizations. International Review of Administrative Sciences, 71 (1), 109-118. doi:10.1177/0020852305051687 (Pubitemid 40595134)
-
(2005)
International Review of Administrative Sciences
, vol.71
, Issue.1
, pp. 109-118
-
-
Dugdale, A.1
Daly, A.2
Papandrea, F.3
Maley, M.4
-
8
-
-
40649103440
-
Electronic government: Rethinking channel management strategies
-
doi:10.1016/j. giq.2006.11.003
-
Ebbers, W., Pieterson, W., & Noordman, H. N. (2008). Electronic Government: Rethinking Channel Management Strategies. Government Information Quarterly, 25 (2), 181-201. doi:10.1016/j. giq.2006.11.003
-
(2008)
Government Information Quarterly
, vol.25
, Issue.2
, pp. 181-201
-
-
Ebbers, W.1
Pieterson, W.2
Noordman, H.N.3
-
9
-
-
77649336187
-
-
Retrieved July 31, 2009 from
-
Estabrook, L., Witt, E., & Rainie, L. (2007). Information Searches that Solve Problems. Retrieved July 31, 2009 from http://www.pewinternet.org/ Reports/2007/Information-Searches-That-Solve-Problems.aspx
-
(2007)
Information Searches That Solve Problems
-
-
Estabrook, L.1
Witt, E.2
Rainie, L.3
-
10
-
-
30944463418
-
-
Retrieved July 31, 2009 from
-
Horrigan, J. B. (2004). How Americans get in Touch with Government. Retrieved July 31, 2009 from http://www.pewinternet.org/Reports/2004/How- Americans-Get-in-Touch-With-Government.aspx
-
(2004)
How Americans Get in Touch with Government
-
-
Horrigan, J.B.1
-
11
-
-
84992927359
-
Towards e-government transformation: Conceptualising "citizen engage"
-
Jones, S., Hackney, R., & Irani, Z. (2007). Towards E-government Transformation: Conceptualising "Citizen Engage". Transforming Government: People. Process and Policy, 1 (2), 145-152.
-
(2007)
Transforming Government: People. Process and Policy
, vol.1
, Issue.2
, pp. 145-152
-
-
Jones, S.1
Hackney, R.2
Irani, Z.3
-
12
-
-
34248039752
-
Same bed, different dreams? A comparative analysis of citizen and bureaucratic perspectives on e-government
-
doi:10.1177/0734371X05275508
-
Moon, M. J., & Welch, E. W. (2005). Same Bed, Different Dreams? A Comparative Analysis of Citizen and Bureaucratic Perspectives on E-Government. Review of Public Personnel Administration, 25 (3), 243-264. doi:10.1177/ 0734371X05275508
-
(2005)
Review of Public Personnel Administration
, vol.25
, Issue.3
, pp. 243-264
-
-
Moon, M.J.1
Welch, E.W.2
-
13
-
-
44949143845
-
A new benchmark for internet use: A logistic modeling of factors influencing internet use in Canada, 2005
-
doi:10.1016/j.giq.2007.04.006
-
Noce, A. A., & McKeown, L. (2008). A New Benchmark for Internet Use: A Logistic Modeling of Factors Influencing Internet use in Canada, 2005. Government Information Quarterly, 25 (3), 462-476. doi:10.1016/j.giq.2007.04.006
-
(2008)
Government Information Quarterly
, vol.25
, Issue.3
, pp. 462-476
-
-
Noce, A.A.1
McKeown, L.2
-
14
-
-
67349276058
-
Managing citizen-initiated email contacts
-
doi:10.1016/j. giq.2008.07.005
-
Ong, C.-S., & Wang, S.-W. (2009). Managing Citizen-Initiated Email Contacts. Government Information Quarterly, 26 (3), 498-504. doi:10.1016/j. giq.2008.07.005
-
(2009)
Government Information Quarterly
, vol.26
, Issue.3
, pp. 498-504
-
-
Ong, C.-S.1
Wang, S.-W.2
-
15
-
-
33645049001
-
Building citizen trust through e-government
-
DOI 10.1016/j.giq.2005.10.001, PII S0740624X05000869
-
Parent, M., Vandebeek, C. A., & Gemino, A. C. (2005). Building Citizen Trust through E-Government. Government Information Quarterly, 22 (4), 720-736. doi:10.1016/j.giq.2005.10.001 (Pubitemid 43422592)
-
(2005)
Government Information Quarterly
, vol.22
, Issue.4
, pp. 720-736
-
-
Parent, M.1
Vandebeek, C.A.2
Gemino, A.C.3
-
17
-
-
39749152885
-
The use of service channels by citizens in the Netherlands: Implications for multi-channel management
-
doi:10.1177/0020852307085736
-
Pieterson, W., & Ebbers, W. (2008). The Use of Service Channels by Citizens in the Netherlands: Implications for Multi-Channel Management. International Review of Administrative Sciences, 74 (1), 95-110. doi:10.1177/0020852307085736
-
(2008)
International Review of Administrative Sciences
, vol.74
, Issue.1
, pp. 95-110
-
-
Pieterson, W.1
Ebbers, W.2
-
18
-
-
33748988511
-
Citizen-initiated contacts with government: Comparing phones and websites
-
doi:10.1300/J399v02n01-03
-
Reddick, C. G. (2005a). Citizen-Initiated Contacts with Government: Comparing Phones and Websites. Journal of E-Government, 2 (1), 27-51. doi:10.1300/J399v02n01-03
-
(2005)
Journal of E-Government
, vol.2
, Issue.1
, pp. 27-51
-
-
Reddick, C.G.1
-
19
-
-
13944253373
-
Citizen interaction with e-government: From the streets to servers?
-
DOI 10.1016/j.giq.2004.10.003, PII S0740624X0400067X
-
Reddick, C. G. (2005b). Citizen Interaction with E-Government: From the Streets to Servers? Government Information Quarterly, 22 (1), 38-57. doi:10.1016/j.giq.2004.10.003 (Pubitemid 40272563)
-
(2005)
Government Information Quarterly
, vol.22
, Issue.1
, pp. 38-57
-
-
Reddick, C.G.1
-
21
-
-
44849084202
-
Integrating internet, telephones, and call centers for delivering better quality e-governance to all citizens
-
doi:10.1016/j. giq.2007.01.001
-
Singh, A., & Sahu, R. (2008). Integrating Internet, Telephones, and Call Centers for Delivering Better Quality E-Governance to all Citizens. Government Information Quarterly, 25 (3), 477-490. doi:10.1016/j. giq.2007.01.001
-
(2008)
Government Information Quarterly
, vol.25
, Issue.3
, pp. 477-490
-
-
Singh, A.1
Sahu, R.2
-
22
-
-
33746671851
-
Citizen demand for interactive e-government: The case of Georgia Consumer Services
-
DOI 10.1177/0275074005283371
-
Streib, G., & Navarro, I. (2006). Citizen Demand for Interactive E-Government: The Case of Georgia Consumer Services. American Review of Public Administration, 36 (3), 288-300. doi:10.1177/0275074005283371 (Pubitemid 44167284)
-
(2006)
American Review of Public Administration
, vol.36
, Issue.3
, pp. 288-300
-
-
Streib, G.1
Navarro, I.2
-
23
-
-
0242594784
-
The new face of government: Citizen-initiated contacts in the era of e-government
-
doi:10.1093/jpart/mug010
-
Thomas, J. C., & Streib, G. (2003). The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government. Journal of Public Administration: Research and Theory, 13 (1), 83-102. doi:10.1093/jpart/mug010
-
(2003)
Journal of Public Administration: Research and Theory
, vol.13
, Issue.1
, pp. 83-102
-
-
Thomas, J.C.1
Streib, G.2
-
24
-
-
22144470838
-
E-democracy, e-commerce, and e-research: Examining the electronic ties between citizens and governments
-
DOI 10.1177/0095399704273212
-
Thomas, J. C., & Streib, G. (2005). E-Democracy, E-Commerce, and E-Research: Examining the Electronic Ties between Citizens and Governments. Administration & Society, 37 (3), 259-280. doi:10.1177/0095399704273212 (Pubitemid 40977473)
-
(2005)
Administration and Society
, vol.37
, Issue.3
, pp. 259-280
-
-
Thomas, J.C.1
Streib, G.2
-
25
-
-
33745314475
-
The effects of E-government on trust and confidence in government
-
DOI 10.1111/j.1540-6210.2006.00594.x
-
Tolbert, C. J., & Mossberger, K. (2006). The Effects of E-Government on Trust and Confidence in Government. Public Administration Review, 66 (3), 354-369. doi:10.1111/j.1540-6210.2006.00594.x (Pubitemid 43937466)
-
(2006)
Public Administration Review
, vol.66
, Issue.3
, pp. 354-369
-
-
Tolbert, C.J.1
Mossberger, K.2
-
26
-
-
67349245442
-
User-centered e-government in practice: A comprehensive model for measuring user satisfaction
-
doi:10.1016/j. giq.2009.03.005
-
Verdegem, P., & Verleye, G. (2009). User-Centered E-Government in Practice: A Comprehensive Model for Measuring User Satisfaction. Government Information Quarterly, 26 (3), 487-497. doi:10.1016/j. giq.2009.03.005
-
(2009)
Government Information Quarterly
, vol.26
, Issue.3
, pp. 487-497
-
-
Verdegem, P.1
Verleye, G.2
-
27
-
-
25144457211
-
Linking citizen satisfaction with e-government and trust in government
-
DOI 10.1093/jopart/mui021
-
Welch, E. W., Hinnant, C. C., & Moon, M. J. (2005). Linking Citizen Satisfaction with E-Government and Trust in Government. Journal of Public Administration: Research and Theory, 15 (3), 371-391. doi:10.1093/jopart/mui021 (Pubitemid 41350834)
-
(2005)
Journal of Public Administration Research and Theory
, vol.15
, Issue.3
, pp. 371-391
-
-
Welch, E.W.1
Hinnant, C.C.2
Moon, M.J.3
-
28
-
-
0346961553
-
E-Government and the Transformation of Service Delivery and Citizen Attitudes
-
DOI 10.1111/j.1540-6210.2004.00343.x
-
West, D. M. (2004). E-Government and the Transformation of Service Delivery and Citizen Attitudes. Public Administration Review, 64 (1), 15-27. doi:10.1111/j.1540-6210.2004.00343.x (Pubitemid 38059187)
-
(2004)
Public Administration Review
, vol.64
, Issue.1
, pp. 15-27
-
-
West, D.M.1
|