Collective voice under decentralized bargaining: A comparative study of work reorganization in US and german call centres

British Journal of Industrial Relations

Volumn 48, Issue 2, 2010, Pages 375-399

  Doellgast, Virginia ^a  

^a LONDON SCHOOL OF ECONOMICS   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77954080081     PISSN: 00071080     EISSN: 14678543     Source Type: Journal    
DOI: 10.1111/j.1467-8543.2010.00791.x     Document Type: Article

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