The Contextual Benchmark Method: Benchmarking e-Government services

Government Information Quarterly

Volumn 27, Issue 3, 2010, Pages 213-219

  Jansen, Jurjen ^a   de Vries, Sjoerd ^a   van Schaik, Paul ^b  

^a UNIVERSITY OF TWENTE   (Netherlands)

^b TEESSIDE UNIVERSITY   (United Kingdom)

Author keywords

Benchmarking; CBM; Contextual analysis; E Government; Electronic services

Indexed keywords

EID: 77953612740     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2010.02.003     Document Type: Article

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