Goal orientations and the motivation to share knowledge

Journal of Knowledge Management

Volumn 14, Issue 3, 2010, Pages 378-393

  Swift, Michele ^a   Balkin, David B ^b   Matusik, Sharon F ^b  

^a OREGON STATE UNIVERSITY   (United States)

^b UNIVERSITY OF COLORADO   (United States)

Author keywords

Knowledge management; Knowledge sharing; Social values

Indexed keywords

EID: 77953317431     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/13673271011050111     Document Type: Article

References (88)

1. Argote, L., McEvily, B. and Reagans, R. (2003), Managing knowledge in organizations: an integrative framework and review of emerging themes in Management Science, Vol. 49, No. 4, pp. 571-82.
2. Arrow, K. (1974), Limited knowledge and economic analysis in American Economic Review, Vol. 64, No. 1, pp. 1-10.
3. Augier, M. and Vendelo, M.T. (1999), Networks, cognition and management of tacit knowledge in Journal of Knowledge Management, Vol. 3, No. 4, pp. 252-61.
4. Augier, M., Shariq, S.Z. and Vendelo, M.T. (2001), Understanding context: its emergence, transformation and role in tacit knowledge sharing in Journal of Knowledge Management, Vol. 5, No. 2, pp. 125-36.
5. Barachini, F. (2009), Cultural and social issues for knowledge sharing in Journal of Knowledge Management, Vol. 13, No. 1, pp. 98-110.
6. Bartol, K.M. and Srivastava, A. (2002), Encouraging knowledge sharing: the role of organizational reward systems in Journal of Leadership and Organizational Studies, Vol. 9, No. 1, pp. 64-76.
7. Bettencourt, L.A. (2004), Change-oriented organizational citizenship behaviors: the direct and moderating influence of goal orientation in Journal of Retailing, Vol. 80, No. 3, pp. 165-80.
8. Blau, P.M. (1964), Exchange and Power in Social Life, Transaction Publishers, New Brunswick, NJ.
9. Bock, G.-W., Zmud, R.W., Kim, Y.G. and Lee, L.N. (2005), Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate in MIS Quarterly, Vol. 29, No. 1, pp. 87-111.
10. Bolino, M.C. (1999), Citizenship and impression management: good soldiers or good actors? in Academy of Management Review, Vol. 24, No. 1, pp. 82-98.
11. Bordia, P., Irmer, B. and Abusah, D. (2006), Differences in sharing knowledge interpersonally and via databases: the role of evaluation apprehension and perceived benefits in European Journal of Work and Organizational Psychology, Vol. 15, No. 3, pp. 262-80.
12. Brass, D.J. (1984), Being in the right place: a structural analysis of individual influence in an organization in Administrative Science Quarterly, Vol. 29, pp. 518-39.
13. Brett, J.F. and VandeWalle, D. (1999), Goal orientation and goal content as predictors of performance in a training program in Journal of Applied Psychology, Vol. 84, No. 6, pp. 863-73.
14. Brown, J.S. and Duguid, P. (1991), Organizational learning and communities-of-practice: toward a unified view of working, learning, and innovating in Organization Science, Vol. 2, No. 1, p. 40.
15. Bunderson, J.S. and Sutcliffe, K.M. (2002), Comparing alternative conceptualizations of functional diversity in management teams: process and performance effects in Academy of Management Journal, Vol. 45, No. 5, pp. 875-93.
16. Burgess, D. (2005), What motivates employees to transfer knowledge outside their work unit? in Journal of Business Communication, Vol. 42, No. 4, pp. 324-48.
17. Burt, R. (1992), Structural Holes, Harvard University Press, Cambridge, MA.
18. Button, S.B., Mathieu, J.E. and Zajac, D.M. (1996), Goal orientation in organizational research: a conceptual and empirical foundation in Organizational Behavior and Human Decision Processes, Vol. 67, No. 1, pp. 26-48.
19. Cappelli, P. and Scherer, P.D. (1991), The missing role of context in OB: the need for a meso-level approach in Research in Organizational Behavior, Vol. 13, pp. 55-110.
20. Cicourel, A.V. (1973), Cognitive Sociology, Penguin Books, Harmondsworth.
21. Coleman, J. (1990), Foundations of Social Theory, Belknap Press of Harvard University Press, Cambridge, MA.
22. Cropanzano, R.S. and Mitchell, M.S. (2005), Social exchange theory: an interdisciplinary review in Journal of Management, Vol. 31, pp. 874-900.
23. Darr, E.D., Argote, L. and Epple, D. (1995), The acquisition, transfer, and depreciation of knowledge in Management Science, Vol. 41, No. 11, pp. 1750-62.
24. Davenport, T.H. and Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
25. DeShon, R.P. and Gillespie, J.Z. (2005), A motivated action theory account of goal orientation in Journal of Applied Psychology, Vol. 90, No. 6, pp. 1096-127.
26. Dougherty, D. (1992), A practice-centered model of organizational renewal through product innovation in Strategic Management Journal, Vol. 13, No. 5, pp. 77-92.
27. Dragoni, L. (2005), Understanding the emergence of state goal orientation in organizational work groups: the role of leadership and multilevel climate perceptions in Journal of Applied Psychology, Vol. 90, pp. 1084-95.
28. Dweck, C.S. (1986), Motivational processes affecting learning in American Psychologist, Vol. 41, No. 10, pp. 1040-8.
29. Dweck, C.S. and Leggett, E.L. (1988), A social-cognitive approach to motivation and personality in Psychological Review, Vol. 95, No. 2, pp. 256-73.
30. Elliot, A. and Church, M. (1997), A hierarchical model of approach and avoidance achievement motivation in Journal of Personality and Social Psychology, Vol. 72, pp. 218-32.
31. Elliot, A. and McGregor, H. (2001), A 2 × 2 achievement goal framework in Journal of Personality and Social Psychology, Vol. 80, No. 3, pp. 501-19.
32. Elliott, E.S. and Dweck, C.S. (1988), Goals: an approach to motivation and achievement in Journal of Personality and Social Psychology, Vol. 54, No. 1, pp. 5-12.
33. Flynn, F.J. (2003), How much should I give and how often? The effects of generosity and frequency of favor exchange on social status and productivity in Academy of Management Journal, Vol. 46, No. 5, pp. 539-53.
34. Foa, E.B. and Foa, U.G. (1980), Resource theory: interpersonal behavior as exchange in Gergen, K.J., Greenberg, M.S. and Willis, R.H. (Eds.), Social Exchange: Advances in Theory and Research, Plenum Press, New York, NY, pp. 77-94.
35. Fulk, J., Heino, R., Flanagin, A.J., Monge, P.R. and Bar, F.O. (2004), A test of the individual action model for organizational information commons in Organization Science, Vol. 15, No. 5, pp. 569-85.
36. Gibbons, D.E. (2004), Friendship and advice networks in the context of changing professional values in Administrative Science Quarterly, Vol. 49, No. 2, pp. 238-62.
37. Granovetter, M.S. (1973), The strength of weak ties in American Journal of Sociology, Vol. 78, No. 6, pp. 1360-80.
38. Gray, P.H. and Meister, D.B. (2004), Knowledge-sourcing effectiveness in Management Science, Vol. 50, No. 6, pp. 821-34.
39. Guzzo, R.A. and Noonan, K.A. (1994), Human resource practices as communications and the psychological contract in Human Resource Management, Vol. 33, No. 3, pp. 447-62.
40. Hansen, M.T. (1999), The search-transfer problem: the role of weak ties in sharing knowledge across organization subunits in Administrative Science Quarterly, Vol. 44, No. 1, pp. 82-111.
41. Hansen, M.T. and Lovas, B. (2004), How do multinational companies leverage technological competencies? Moving from single to interdependent explanations in Strategic Management Journal, Vol. 25, Nos 8/9, pp. 801-22.
42. Janssen, O. and Prins, J. (2007), Goal orientations and the seeking of different types of feedback information in Journal of Occupational and Organizational Psychology, Vol. 80, pp. 235-49.
43. Kane, A.A., Argote, L. and Levine, J.M. (2005), Knowledge transfer between groups via personnel rotation: effects of social identity and knowledge quality, Organizational Behavior and Human Decision Processes, Vol. 96, No. 1.
44. Kankanhalli, A., Tan, B.C.Y. and Wei, K.-K. (2005), Contributing knowledge to electronic knowledge repositories: an empirical investigation in MIS Quarterly, Vol. 29, No. 1, pp. 113-43.
45. Kogut, B. and Zander, U. (1992), Knowledge of the firm, combinative capabilities, and the replication of technology in Organization Science, Vol. 3, No. 3, p. 383.
46. Krackhardt, D. (1990), Assessing the political landscape: structure, cognition, and power in organizations in Administrative Science Quarterly, Vol. 35, pp. 342-69.
47. Kreiner, K. (2002), Tacit knowledge management: the role of artifacts in Journal of Knowledge Management, Vol. 6, No. 2, pp. 112-23.
48. Kunda, G. (1992), Engineering Culture: Control and Commitment in a High-tech Corporation, Temple University Press, Philadelphia, PA.
49. Kwok, J.S.H. and Gao, S. (2004), Knowledge-sharing community in P2P network: a study of motivational perspective in Journal of Knowledge Management, Vol. 8, No. 1, pp. 94-102.
50. Leonard-Barton, D. (1988), Implement characteristics of organizational innovations in Communication Research, Vol. 15, No. 5, pp. 603-32.
51. Levin, D.Z. and Cross, R. (2004), The strength of weak ties you can trust: the mediating role of trust in effective knowledge transfer in Management Science, Vol. 50, No. 11, pp. 1477-90.
52. Lin, H.-F. (2007), Effects of extrinsic and intrinsic motivation on employee knowledge-sharing intentions in Journal of Information Science, Vol. 33, No. 2, pp. 135-49.
53. Lu, L., Leung, K. and Koch, P.T. (2006), Managerial knowledge sharing: the role of individual, interpersonal, and organizational factors in Management and Organization Review, Vol. 2, No. 1, pp. 15-41.
54. McClelland, D.C. (1961), The Achieving Society, Van Nostrand, Princeton, NJ.
55. March, J.G. (1991), Exploration and exploitation in organizational learning in Organization Science, Vol. 2, No. 1, p. 71.
56. Marouf, L.N. (2007), Social networks and knowledge sharing in organizations: a case study in Journal of Knowledge Management, Vol. 11, No. 6, pp. 110-25.
57. Matusik, S.F. and Hill, C.W.L. (1998), The utilization of contingent work, knowledge creation, and competitive advantage in Academy of Management Review, Vol. 23, No. 4, p. 680.
58. Menon, T. and Pfeffer, J. (2003), Valuing internal versus external knowledge: explaining the preference for outsiders in Management Science, Vol. 49, No. 4, pp. 497-513.
59. Nahapiet, J. and Ghoshal, S. (1998), Social capital, intellectual capital, and the organizational advantage in Academy of Management Review, Vol. 23, No. 2, p. 242.
60. Nonaka, I. (1994), A dynamic theory of organizational knowledge creation in Organization Science, Vol. 5, No. 1, p. 14.
61. Osterloh, M. and Frey, B.S. (2000), Motivation, knowledge transfer, and organizational forms in Organization Science, Vol. 11, No. 5, p. 538.
62. Payne, S.C., Youngcourt, S.S. and Beaubien, J.M. (2007), A meta-analytic examination of the goal orientation nomological net in Journal of Applied Psychology, Vol. 92, No. 1, pp. 128-50.
63. Polanyi, M. (1966), The Tacit Dimension, Anchor Books, Doubleday and Company, Garden City, NY.
64. Quigley, N.R., Tesluk, P.E., Locke, E.A. and Bartol, K.M. (2007), A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance in Organization Science, Vol. 18, No. 1, pp. 71-88.
65. Reagans, R. and McEvily, B. (2003), Network structure and knowledge transfer: the effects of cohesion and range in Administrative Science Quarterly, Vol. 48, No. 2, pp. 240-67.
66. Riege, A. (2005), Three-dozen knowledge-sharing barriers managers must consider in Journal of Knowledge Management, Vol. 9, No. 3, pp. 18-35.
67. Rothenberg, S. (2003), Knowledge content and worker participation in environmental management at NUMMI in Journal of Management Studies, Vol. 40, pp. 1783-802.
68. Rousseau, D.M. and Greller, M.M. (1994), Human resource practices: administrative contract makers in Human Resource Management, Vol. 33, No. 3, pp. 385-401.
69. Rousseau, D.M. and Wade-Benzoni, K.A. (1994), Linking strategy and human resource practices: how employee and customer contracts are created in Human Resource Management, Vol. 33, No. 3, p. 463.
70. Salancik, G.R. and Pfeffer, J. (1978), A social information-processing approach to job attitudes and task design in Administrative Science Quarterly, Vol. 23, No. 2, p. 224.
71. Shah, P.P. (1998), Who are employees' social referents? Using a network perspective to determine referent others in Academy of Management Journal, Vol. 41, No. 3, pp. 249-68.
72. Siemsen, E., Roth, A.V. and Balasubramanian, S. (2008), How motivation, opportunity, and ability drive knowledge sharing: the constraining-factor model in Journal of Operations Management, Vol. 26, No. 3, pp. 426-45.
73. Snowden, D.J. (1999), Storytelling: an old skill in a new context in Business Information Review, Vol. 16, No. 1, pp. 30-7.
74. Snowden, D.J. (2000), New wine in old wineskins: from organic to complex knowledge management through the use of story in Emergence, Vol. 2, No. 4, pp. 50-64.
75. So, J.C.F. and Bolloju, N. (2005), Explaining the intentions to share and reuse knowledge in the context of IT service operations in Journal of Knowledge Management, Vol. 9, No. 6, pp. 30-41.
76. Swan, J., Newell, S., Scarbrough, H. and Hislop, D. (1999), Knowledge management and innovation: networks and networking in Journal of Knowledge Management, Vol. 3, No. 4, pp. 262-75.
77. Szulanski, G. (1996), Exploring internal stickiness: impediments to the transfer of best practice within the firm in Strategic Management Journal, Vol. 17, pp. 27-43.
78. Thomas-Hunt, M.C., Ogden, T.Y. and Neale, M.A. (2003), Who's really sharing? Effects of social and expert status on knowledge exchange within groups in Management Science, Vol. 49, No. 4, p. 464.
79. Uzzi, B. (1997), Social structure and competition in interfirm networks: the paradox of embeddedness in Administrative Science Quarterly, Vol. 42, No. 1, pp. 37-69.
80. Uzzi, B. (1999), Embeddedness in the making of financial capital: how social relations and networks benefit firms seeking financing in American Sociological Review, Vol. 64, No. 4, pp. 481-505.
81. Uzzi, B. and Lancaster, R. (2003), Relational embeddedness and learning: the case of bank loan managers and their clients in Management Science, Vol. 49, No. 4, p. 383.
82. VandeWalle, D. (1997), Development and validation of a work domain goal orientation instrument in Educational and Psychological Measurement, Vol. 57, No. 6, pp. 995-1015.
83. VandeWalle, D. (2003), A goal orientation model of feedback-seeking behavior in Human Resource Management Review, Vol. 13, p. 581.
84. Wasko, M.M. and Faraj, S. (2000), 'It Is What One Does': why people participate and help others in electronic communities of practice in Journal of Strategic Information Systems, Vol. 9, pp. 155-73.
85. Watson, S. and Hewett, K. (2006), A multi-theoretical model of knowledge transfer in organizations: determinants of knowledge contribution and knowledge reuse in Journal of Management Studies, Vol. 43, pp. 141-73.
86. Wittenbaum, G.M., Hollinghead, A.B. and Botero, I.C. (2004), From cooperative to motivated information sharing in groups: moving beyond the hidden profile paradigm in Communication Monographs, Vol. 71, No. 3, pp. 286-310.
87. Yahya, S. and Wee-Keat, G. (2002), Managing human resources toward achieving knowledge management in Journal of Knowledge Management, Vol. 6, No. 5, pp. 457-68.
88. Zander, U. and Kogut, B. (1995), Knowledge and the speed of the transfer and imitation of organizational capabilities: an empirical test in Organization Science, Vol. 6, No. 1, p. 76.