Critical incidents in the development of quality management in steel manufacturers’ production

International Journal of Business Excellence

Volumn 1, Issue 1-2, 2008, Pages 106-120

  Tervonen, Pekka ^a   Pahkala, Niko ^a   Haapasalo, Harri ^b  

^a Rautaruukki Plc   (Finland)

^b UNIVERSITY OF OULU   (Finland)

Author keywords

quality management development and assessment; Total Quality Management; TQM

Indexed keywords

EID: 77953142378     PISSN: 17560047     EISSN: 17560055     Source Type: Journal    
DOI: 10.1504/IJBEX.2008.017569     Document Type: Article

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