Looking through and beyond the TQM horizon: Lessons learned from world-class companies

TQM Magazine

Volumn 17, Issue 1, 2005, Pages 67-84

  Da Silva, Jonas Gomes ^a   Tadashi, Ohfuji ^b   Kikuo, Nezu ^c  

^a UNIVERSIDADE DO ESTADO DO AMAZONAS   (Brazil)

^b TAMAGAWA UNIVERSITY   (Japan)

^c GUNMA UNIVERSITY   (Japan)

Author keywords

Balanced scorecard; Brazil; Japan; Total quality management; World class manufacturing

Indexed keywords

COMPETITION; INDUSTRIAL RESEARCH; MANAGEMENT SCIENCE; PRODUCTIVITY; PROFESSIONAL ASPECTS; QUALITY ASSURANCE; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; SURVEYS;

BALANCED SCORECARD; BRAZIL; JAPAN; WORLD CLASS MANUFACTURING;

TOTAL QUALITY MANAGEMENT;

EID: 13844253710     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780510573066     Document Type: Article

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