Generalizability modeling of the foundations of customer delight

Journal of Modelling in Management

Volumn 1, Issue 1, 2006, Pages 18-32

  Finn, Adam ^a  

^a UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Customer satisfaction; Marketing; Multivariate analysis

Indexed keywords

EID: 77953009658     PISSN: 17465664     EISSN: 17465672     Source Type: Journal    
DOI: 10.1108/17465660610667784     Document Type: Article

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