A longitudinal analysis of satisfaction and profitability

Journal of Business Research

Volumn 47, Issue 2, 2000, Pages 161-171

  Bernhardt, Kenneth L ^a   Donthu, Naveen ^a   Kennett, Pamela A ^b  

^a GEORGIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF SOUTH ALABAMA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034134862     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(98)00042-3     Document Type: Article

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