An empirical assessment of customer satisfaction with internet banking applications: An Australian experience

ICCIT 2009 - Proceedings of 2009 12th International Conference on Computer and Information Technology

Volumn , Issue , 2009, Pages 314-320

  Rahim, Md Mahbubur ^a   Li, JieYing ^a  

^a MONASH UNIVERSITY   (Australia)

Author keywords

E commerce; Instrument evaluation; Internet banking; Mixed approach; Satisfaction

Indexed keywords

AUSTRALIA; E-COMMERCE; EMPIRICAL ASSESSMENT; INNOVATIVE ABILITY; INTERNET BANKING; INTERNET BASED; LONG TERM; MIXED APPROACH; RETAIL BANKING;

ELECTRONIC COMMERCE; INFORMATION TECHNOLOGY; INTERNET; SALES; WORLD WIDE WEB;

CUSTOMER SATISFACTION;

EID: 77749289451     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICCIT.2009.5407121     Document Type: Conference Paper

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