메뉴 건너뛰기




Volumn 28, Issue 1, 2010, Pages 9-24

Multiplechannel and crosschannel shopping behavior: role of consumer shopping orientations

Author keywords

Consumer behaviour; Customer orientation; Internet shopping; Shopping; United States of America

Indexed keywords


EID: 75649119638     PISSN: 02634503     EISSN: None     Source Type: Journal    
DOI: 10.1108/02634501011014589     Document Type: Article
Times cited : (79)

References (23)
  • 1
    • 19844372664 scopus 로고    scopus 로고
    • Free riding and customer retention across retailers channels
    • Baal, S. and Dac, C. (2005), “Free riding and customer retention across retailers channels”, Journal of Interactive Marketing, Vol. 19 No. 2, pp. 75-85.
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.2 , pp. 75-85
    • Baal, S.1    Dac, C.2
  • 2
    • 19844377732 scopus 로고    scopus 로고
    • Consumers in a multichannel environment: product utility, process utility, and channel choice
    • Balasubramanium, S., Raghunathan, R. and Mahajan, V. (2005), “Consumers in a multichannel environment: product utility, process utility, and channel choice”, Journal of Interactive Marketing, Vol. 19 No. 2, pp. 12-30.
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.2 , pp. 12-30
    • Balasubramanium, S.1    Raghunathan, R.2    Mahajan, V.3
  • 3
    • 3843130666 scopus 로고    scopus 로고
    • Clicks and mortar: the effect of online activities on off-line sales
    • Biyalogorsky, E. and Naik, P. (2003), “Clicks and mortar: the effect of online activities on off-line sales”, Marketing Letters, Vol. 14 No. 1, pp. 21-32.
    • (2003) Marketing Letters , vol.14 , Issue.1 , pp. 21-32
    • Biyalogorsky, E.1    Naik, P.2
  • 4
    • 0002531628 scopus 로고
    • The effects of product class knowledge on information search behavior
    • Brucks, M. (1985), “The effects of product class knowledge on information search behavior”, Journal of Consumer Research, Vol. 12, pp. 1-16.
    • (1985) Journal of Consumer Research , vol.12 , pp. 1-16
    • Brucks, M.1
  • 5
    • 0033737577 scopus 로고    scopus 로고
    • Frictionless commerce? Comparison of internet and conventional retailers
    • Brynjolfsson, E. and Smith, M. (2000), “Frictionless commerce? Comparison of internet and conventional retailers”, Management Science, Vol. 46, pp. 563-585.
    • (2000) Management Science , vol.46 , pp. 563-585
    • Brynjolfsson, E.1    Smith, M.2
  • 7
    • 0035634970 scopus 로고    scopus 로고
    • Free riding and sales strategies for the internet
    • Carlton, D.W. and Chevalier, J.A. (2001), “Free riding and sales strategies for the internet”, The Journal of Industrial Economics, Vol. 49 No. 94, pp. 441-462.
    • (2001) The Journal of Industrial Economics , vol.49 , Issue.94 , pp. 441-462
    • Carlton, D.W.1    Chevalier, J.A.2
  • 8
    • 75649133389 scopus 로고    scopus 로고
    • How cannibalistic is the internet channel?
    • Working paper 12-2001 eBusiness Research Center, Penn State University University Park, PA
    • Deleersnyder, B., Geyskens, I., Gielens, K. and Dekimpe, M.G. (2001), “How cannibalistic is the internet channel?”, Working paper 12-2001, eBusiness Research Center, Penn State University, University Park, PA.
    • (2001)
    • Deleersnyder, B.1    Geyskens, I.2    Gielens, K.3    Dekimpe, M.G.4
  • 9
    • 21844498392 scopus 로고
    • Understanding dual distribution: the case of reps and house accounts
    • Dutta, S., Bergen, H.J. and John, G. (1995), “Understanding dual distribution: the case of reps and house accounts”, Journal of Law, Economics, and Organization, Vol. 11 No. 1, pp. 189-204.
    • (1995) Journal of Law, Economics, and Organization , vol.11 , Issue.1 , pp. 189-204
    • Dutta, S.1    Bergen, H.J.2    John, G.3
  • 10
    • 34248569587 scopus 로고    scopus 로고
    • The impact of consumer internet experience on channel preference and usage intentions across the different stages of the buying process
    • Frambach, R.T., Roest, H.C.A. and Krishnan, T. (2007), “The impact of consumer internet experience on channel preference and usage intentions across the different stages of the buying process”, Journal of Interactive Marketing, Vol. 21 No. 2, pp. 26-39.
    • (2007) Journal of Interactive Marketing , vol.21 , Issue.2 , pp. 26-39
    • Frambach, R.T.1    Roest, H.C.A.2    Krishnan, T.3
  • 12
    • 1842854581 scopus 로고    scopus 로고
    • Internet retailing: enablers, limiters and market consequences
    • Grewal, D., Gopalkrishnan, R.I. and Levy, M. (2004), “Internet retailing: enablers, limiters and market consequences”, Journal of Business Research, Vol. 57 No. 7, pp. 703-713.
    • (2004) Journal of Business Research , vol.57 , Issue.7 , pp. 703-713
    • Grewal, D.1    Gopalkrishnan, R.I.2    Levy, M.3
  • 13
    • 0038252828 scopus 로고    scopus 로고
    • Vitality of multi-channel retailing: function of retail synergy and consumers' perceived benefits and costs
    • Kim, Y.K., Pookulangar, S. and Crutsinger, C. (2002), “Vitality of multi-channel retailing: function of retail synergy and consumers' perceived benefits and costs”, Journal of Shopping Center Research, Vol. 9 No. 2, pp. 7-29.
    • (2002) Journal of Shopping Center Research , vol.9 , Issue.2 , pp. 7-29
    • Kim, Y.K.1    Pookulangar, S.2    Crutsinger, C.3
  • 14
    • 0022517007 scopus 로고
    • Cost-versus convenience-oriented consumers: demographic, lifestyle, and value perspectives
    • Morganosky, M. (1986), “Cost-versus convenience-oriented consumers: demographic, lifestyle, and value perspectives”, Psychology & Marketing, Vol. 3, pp. 35-46.
    • (1986) Psychology & Marketing , vol.3 , pp. 35-46
    • Morganosky, M.1
  • 15
    • 0031444692 scopus 로고    scopus 로고
    • A model of search behavior with an application to grocery shopping
    • Putrevu, S. and Ratchford, B.T. (1997), “A model of search behavior with an application to grocery shopping”, Journal of Retailing, Vol. 73 No. 4, pp. 463-486.
    • (1997) Journal of Retailing , vol.73 , Issue.4 , pp. 463-486
    • Putrevu, S.1    Ratchford, B.T.2
  • 16
    • 75649127465 scopus 로고    scopus 로고
    • Divide and conquer strategy
    • September 29
    • Schmeiser, L. (2006), “Divide and conquer strategy”, Investor Business Daily, September 29, p. 7.
    • (2006) Investor Business Daily , pp. 7
    • Schmeiser, L.1
  • 17
    • 0031515860 scopus 로고    scopus 로고
    • Mere-possession effects without possession in consumer choice
    • Sen, S. and Johnson, E.J. (1997), “Mere-possession effects without possession in consumer choice”, Journal of Consumer Research, Vol. 24, pp. 105-117.
    • (1997) Journal of Consumer Research , vol.24 , pp. 105-117
    • Sen, S.1    Johnson, E.J.2
  • 18
    • 0347699644 scopus 로고    scopus 로고
    • The effects of prior spending on future spending decisions: the role of acquisition liabilities and payments
    • Soman, D. and Lam, V. (2002), “The effects of prior spending on future spending decisions: the role of acquisition liabilities and payments”, Marketing Letters, Vol. 13 No. 4, pp. 359-372.
    • (2002) Marketing Letters , vol.13 , Issue.4 , pp. 359-372
    • Soman, D.1    Lam, V.2
  • 20
    • 0000255265 scopus 로고    scopus 로고
    • Will the growth of multi-channel retailing diminish the pricing efficiency of the web?
    • Tang, F. and Xing, X. (2001), “Will the growth of multi-channel retailing diminish the pricing efficiency of the web?”, Journal of Retailing, Vol. 77, pp. 319-333.
    • (2001) Journal of Retailing , vol.77 , pp. 319-333
    • Tang, F.1    Xing, X.2
  • 22
    • 84869421814 scopus 로고    scopus 로고
    • Shoppers who blend store, catalog, web spend more
    • (The) Wall Street Journal September 3.
    • (The) Wall Street Journal (2004), “Shoppers who blend store, catalog, web spend more”, (The) Wall Street Journal, September 3.
    • (2004) (The) Wall Street Journal
  • 23
    • 17844410334 scopus 로고    scopus 로고
    • Customer retailer loyalty in the context of multiple channel strategies
    • Wallace, D.W., Giese, J.L. and Johnson, J.L. (2004), “Customer retailer loyalty in the context of multiple channel strategies”, Journal of Retailing, Vol. 80, pp. 249-263.
    • (2004) Journal of Retailing , vol.80 , pp. 249-263
    • Wallace, D.W.1    Giese, J.L.2    Johnson, J.L.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.