Cross-evaluation of degree programmes in higher education

Quality Assurance in Education

Volumn 18, Issue 1, 2010, Pages 34-46

  Kettunen, Juha ^a  

^a TURKU UNIVERSITY OF APPLIED SCIENCES   (Finland)

Author keywords

Benchmarking; Continuous improvement; Degrees; Finland; Higher education; Quality assurance

Indexed keywords

EID: 75649085299     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684881011015981     Document Type: Article

References (34)

1. Bellingham, L. (2008), "Quality assurance and the use of subject level reference points in the UK" in Quality in Higher Education, Vol. 14, No. 3, pp. 265-76.
2. Berlin Communiqué (2003), "Bologna Process Berlin, realising the European higher education area", Communiqué of the Conference of Ministers Responsible for Higher Education in Berlin on 19 September.
3. Calabrese, R.L. (2003), "The ethical imperative to lead change: overcoming the resistance to change" in International Journal of Education Management, Vol. 17, No. 1, pp. 7-13.
4. CDIO (2008), Conceive, Design, Implement and Operate, available at: www.cdio.org/ (accessed 20 July 2008).
5. Deming, W.E. (1986), Out of the Crisis, MIT Center for Advanced Engineering Study, Cambridge, MA.
6. Eaton, K.A., Reynolds, P.A., Mason, R. and Cardell, R. (2008), "Assuring quality" in British Dental Journal, Vol. 205, No. 3, pp. 145-50.
7. European Association for Quality Assurance in Higher Education (2005), Standards and Guidelines for Quality Assurance in the European Higher Education Area, Multiprint, Helsinki.
8. Finnish Higher Education Evaluation Council (2005), Korkeakoulujen Laadunvarmistusjärjestelmän Auditointi. Auditointikäsikirja Vuosille 2005-2007, Tammer-Paino Oy, Tampere, Finnish Higher Education Evaluation Council 4.
9. Finnish Higher Education Evaluation Council (2008), Audits of Quality Assurance Systems of Finnish Higher Education Institutions, Audit Manual for 2008-2011, Tammer-Paino Oy, Tampere, available at: www.kka.fi/pdf/julkaisut/KKA_1007.pdf (accessed 20 July) 2008.
10. Ford, J.D. and Ford, L.W. (2002), "Resistance and the background conversations of change" in Journal of Organizational Change Management, Vol. 15, No. 2, pp. 105-21.
11. Gvaramadze, I. (2008), "From quality assurance to quality enhancement in the European higher education area" in European Journal of Education, Vol. 43, No. 4, pp. 443-55.
12. Hargreaves, J. and Christou, A. (2002), "An institutional perspective on QAA subject benchmarking" in Quality Assurance in Education, Vol. 10, No. 3, pp. 187-91.
13. Houston, D. (2008), "Rethinking quality and improvement in higher education" in Quality Assurance in Education, Vol. 16, No. 1, pp. 61-79.
14. Hyvönen, R., Aittonen, T., Huhta, A., Jolkkonen, A., Kantola, I., Lähteenmäki, I. and Viinikka, P. (2007), Hyvässä Hengessä ja Monipuolisin Menetelmin - Tietotekniikan Koulutusohjelman Arviointraportti, Tampreen Yliopistopaino Oy - Juvenes Print, Tampere, Turun ammattikorkeakoulun raportteja 58.
15. Jackson, N. (1996), "Internal academic quality audit in UK higher education: part I - current practice and conceptual frameworks" in Quality Assurance in Education, Vol. 4, No. 4, pp. 37-46.
16. Kaplan, R.S. and Norton, D.P. (2001), The Strategy-Focused Organization, Harvard Business School Press, Boston, MA.
17. Kaplan, R.S. and Norton, D.P. (2004), Strategy Maps, Harvard Business School Press, Boston, MA.
18. Kettunen, J. (2004a), "Bridge building to the future of Finnish polytechnics" in Journal of Higher Education Outreach and Engagement, Vol. 9, No. 2, pp. 43-57.
19. Kettunen, J. (2004b), "The strategic evaluation of regional development in higher education" in Assessment & Evaluation in Higher Education, Vol. 29, No. 3, pp. 357-68.
20. Kettunen, J. (2005), "Implementation of strategies in continuing education" in International Journal of Educational Management, Vol. 19, No. 3, pp. 207-17.
21. Kettunen, J. (2006), "Strategic planning of regional development in higher education" in Baltic Journal of Management, Vol. 1, No. 3, pp. 259-69.
22. Kettunen, J. (2007), "The strategic evaluation of academic libraries" in Library Hi Tech, Vol. 25, No. 3, pp. 409-21.
23. Kettunen, J. (2008), "A conceptual framework to help evaluate the quality of institutional performance" in Quality of Education, Vol. 16, No. 4, pp. 322-32.
24. Ministry of Education, Finland (2004), Koulutuksen laadunvarmistus, Opetusministeriön työryhmämuistioita ja selvityksiä 2004:6. Opetusministeriö: Koulutus- ja tiedepolitiikan osasto, Yliopistopaino, Helsinki.
25. Mulford, B. and Silins, H. (2003), "Leadership for organisational learning and improved student outcomes - what do we know?" in Cambridge Journal of Education, Vol. 33, No. 2, pp. 175-95.
26. Owen, M. and Raj, J. (2003), BPMN and Business Process Management, available at: www.bptrends.com/search.cfm?gogo=1&keyword=manage (accessed 22 May 2009).
27. Scholtes, P.R. (1998), The Leader's Handbook: Making Things Happen, Getting Things Done, McGraw-Hill, New York, NY.
28. Scott-Ladd, B. and Chan, C.C.A. (2004), "Emotional intelligence and participation in decision making: strategies for promoting organizational learning and change" in Strategic Change, Vol. 13, No. 2, pp. 95-105.
29. Senge, P.M. (1990), "The leader's new work: building learning organizations" in Sloan Management Review, Vol. 32, No. 1, pp. 7-23.
30. Senge, P.M. (1992a), "Mental models" in Planning Review, Vol. 20, No. 2, pp. 4-12.
31. Senge, P.M. (1992b), The Fifth Discipline: The Art & Practice of the Learning Organization, Random House Australia, Sydney.
32. Tague, N.R. (2005), The Quality Toolbox, 2nd ed., available at: www.asq.org/quality-press/display-item/index.html?item=H1224 (accessed 22 May 2009).
33. Temponi, C. (2005), "Continuous improvement framework: implications for academia" in Quality Assurance in Education, Vol. 13, No. 1, pp. 17-36.
34. Yorke, M. (2002), "Subject benchmarking and the assessment of student learning" in Quality Assurance in Education, Vol. 10, No. 2, pp. 155-71.