Physicians' attitudes toward using patient reports to assess quality of care

Academic Medicine

Volumn 71, Issue 12, 1996, Pages 1353-1356

  Covinsky, Kenneth E ^a,c   Bates, Carol K ^b   Davis, Roger B ^b   Delbanco, Thomas L ^b  

^a CASE WESTERN RESERVE UNIVERSITY SCHOOL OF MEDICINE   (United States)

^b HARVARD MEDICAL SCHOOL   (United States)

^c UNIVERSITY HOSPITALS OF CLEVELAND   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; DOCTOR PATIENT RELATION; EDUCATION PROGRAM; HEALTH CARE QUALITY; HUMAN; MEDICAL EDUCATION; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; PRIORITY JOURNAL;

EID: 0030478318     PISSN: 10402446     EISSN: None     Source Type: Journal    
DOI: 10.1097/00001888-199612000-00020     Document Type: Article

References (6)

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2. Delbanco TL. Enriching the doctor-patient relationship by inviting the patient's perspective. Ann Intern Med. 1992;116:414-8.
3. Rosenthal GE, Harper DL. Cleveland Health Quality Choice: a model for collaborative community-based outcomes assessment. Jt Comm J Qual Imp. 1994;20:425-42.
4. Rubin HR, Gandek B, Rogers WH, Kosinski M, McHorney CA, Ware JE: Patients' ratings of out-patient visits in different practice settings: results from the medical outcomes study. JAMA. 1993; 270:835-40.
5. Freudenheim M. Patients' grades help to set pay for health-plan doctors. The New York Times. 1990 May 26:1.
6. Berwick DM. Continuous improvement as an ideal in Healthcare. N Engl J Med. 1989;320:53-6.