메뉴 건너뛰기




Volumn 13, Issue 6, 2009, Pages 533-546

Knowledge work productivity in distributed teams

Author keywords

Knowledge management; Productivity rate; Remote workers; Team working

Indexed keywords


EID: 72149108432     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/13673270910997178     Document Type: Article
Times cited : (96)

References (57)
  • 2
    • 0013259288 scopus 로고    scopus 로고
    • Managing distances and differences in geographically distributed work groups
    • Hinds, P.J. and Kiesler, S. (Eds), MIT Press, Cambridge MA
    • Armstrong, D.J. and Cole, P. (2002), Managing distances and differences in geographically distributed work groups, in Hinds, P.J. and Kiesler, S. (Eds), Distributed Work, MIT Press, Cambridge MA, pp. 167-86.
    • (2002) Distributed Work , pp. 167-186
    • Armstrong, D.J.1    Cole, P.2
  • 3
    • 28244436633 scopus 로고    scopus 로고
    • Improving organisational performance by exploiting workplace flexibility
    • Becker, F. (2002), Improving organisational performance by exploiting workplace flexibility, Journal of Facilities Management, Vol. 1 No. 2, pp. 154-62.
    • (2002) Journal of Facilities Management , vol.1 , Issue.2 , pp. 154-162
    • Becker, F.1
  • 4
    • 0036101496 scopus 로고    scopus 로고
    • A typology of virtual teams. Implications for effective leadership
    • Bell, B.S. and Kozlowski, S.W.J. (2002), A typology of virtual teams. Implications for effective leadership, Group and Organization Management, Vol. 27 No. 1, pp. 14-49.
    • (2002) Group and Organization Management , vol.27 , Issue.1 , pp. 14-49
    • Bell, B.S.1    Kozlowski, S.W.J.2
  • 6
    • 33947541552 scopus 로고    scopus 로고
    • Workplace design. A new managerial imperative
    • Winter
    • Chan, J.K., Beckman, S.L. and Lawrence, P.G. (2007), Workplace design. A new managerial imperative, California Management Review, Vol. 49 No. 2, Winter, pp. 6-22.
    • (2007) California Management Review , vol.49 , Issue.2 , pp. 6-22
    • Chan, J.K.1    Beckman, S.L.2    Lawrence, P.G.3
  • 7
    • 0031536926 scopus 로고    scopus 로고
    • What makes teams work: Group effectiveness research from the shop floor to the executive suite source
    • Cohen, S.G. and Bailey, D.E. (1997), What makes teams work: group effectiveness research from the shop floor to the executive suite source, Journal of Management, Vol. 23 No. 3, p. 239.
    • (1997) Journal of Management , vol.23 , Issue.3 , pp. 239
    • Cohen, S.G.1    Bailey, D.E.2
  • 8
    • 33947304597 scopus 로고
    • Three models for white collar productivity improvement
    • Coates, J. (1986), Three models for white collar productivity improvement, Industrial Management, Vol. 28 No. 2, pp. 7-14.
    • (1986) Industrial Management , vol.28 , Issue.2 , pp. 7-14
    • Coates, J.1
  • 10
    • 0035595250 scopus 로고    scopus 로고
    • The mutual knowledge problem and its consequences for dispersed collaboration
    • Cramton, D.C. (2001), The mutual knowledge problem and its consequences for dispersed collaboration, Organization Science, Vol. 12, pp. 346-71.
    • (2001) Organization Science , vol.12 , pp. 346-371
    • Cramton, D.C.1
  • 11
    • 33745348246 scopus 로고    scopus 로고
    • Harvard Business School Press, Boston, MA
    • Davenport, T.H. (2005), Thinking for Living, Harvard Business School Press, Boston, MA.
    • (2005) Thinking For Living
    • Davenport, T.H.1
  • 14
    • 4444282947 scopus 로고    scopus 로고
    • The mysterious art and science of knowledge worker productivity
    • Davenport, T.H., Thomas, R.J. and Cantrell, S. (2002), The mysterious art and science of knowledge worker productivity, MIT Sloan Management Review, Vol. 44, pp. 23-9.
    • (2002) Mit Sloan Management Review , vol.44 , pp. 23-29
    • Davenport, T.H.1    Thomas, R.J.2    Cantrell, S.3
  • 15
    • 0041375485 scopus 로고    scopus 로고
    • Anytime/Anyplace computing and the future of knowledge work
    • Davis, G.B. (2002), Anytime/Anyplace computing and the future of knowledge work, Communications of the ACM, Vol. 45 No. 12, pp. 67-73.
    • (2002) Communications of The Acm , vol.45 , Issue.12 , pp. 67-73
    • Davis, G.B.1
  • 16
    • 0026252999 scopus 로고
    • The new productivity challenge
    • November-December
    • Drucker, P.F. (1991), The new productivity challenge, Harvard Business Review, Vol. 69 No. 6, November-December, pp. 69-79.
    • (1991) Harvard Business Review , vol.69 , Issue.6 , pp. 69-79
    • Drucker, P.F.1
  • 17
    • 0033445172 scopus 로고    scopus 로고
    • Knowledge-worker productivity. The biggest challenge
    • Drucker, P.F. (1999), Knowledge-worker productivity. The biggest challenge, California Management Review, Vol. 41 No. 2, pp. 79-94.
    • (1999) California Management Review , vol.41 , Issue.2 , pp. 79-94
    • Drucker, P.F.1
  • 18
    • 13944275550 scopus 로고    scopus 로고
    • Degrees of engagement in interactive workspaces
    • Fruchter, R. (2005), Degrees of engagement in interactive workspaces, International Journal of AI and Society, Vol. 19, pp. 8-21.
    • (2005) International Journal of Ai and Society , vol.19 , pp. 8-21
    • Fruchter, R.1
  • 19
    • 84936823659 scopus 로고
    • Groups in context: A model of task group effectiveness
    • Gladstein, D.L. (1984), Groups in context: a model of task group effectiveness, Administrative Science Quarterly, Vol. 29, pp. 499-517.
    • (1984) Administrative Science Quarterly , vol.29 , pp. 499-517
    • Gladstein, D.L.1
  • 20
    • 0642314186 scopus 로고    scopus 로고
    • Teams in organizations: Recent research on performance and effectiveness
    • Guzzo, R.A. and Dickson, M.W. (1996), Teams in organizations: recent research on performance and effectiveness, Annual Review of Psychology, Vol. 47, pp. 307-38.
    • (1996) Annual Review of Psychology , vol.47 , pp. 307-338
    • Guzzo, R.A.1    Dickson, M.W.2
  • 21
    • 0000644040 scopus 로고
    • The design of work teams
    • Lorsch, J.W. (Ed.), Prentice-Hall, Englewood Cliffs, NJ
    • Hackman, J.R. (1987), The design of work teams, in Lorsch, J.W. (Ed.), Handbook of Organizational Behaviour, Prentice-Hall, Englewood Cliffs, NJ, pp. 315-42.
    • (1987) Handbook of Organizational Behaviour , pp. 315-342
    • Hackman, J.R.1
  • 22
    • 41649111158 scopus 로고    scopus 로고
    • The impact of the behavioural environment on office productivity
    • Haynes, B.P. (2007), The impact of the behavioural environment on office productivity, Journal of Facilities Management, Vol. 5 No. 3, pp. 158-71.
    • (2007) Journal of Facilities Management , vol.5 , Issue.3 , pp. 158-171
    • Haynes, B.P.1
  • 25
    • 14244257394 scopus 로고    scopus 로고
    • Managing virtual teams: A review of current empirical research
    • Hertel, G., Geister, S. and Konradt, U. (2005), Managing virtual teams: a review of current empirical research, Human Resource Management Review, Vol. 15, pp. 69-95.
    • (2005) Human Resource Management Review , vol.15 , pp. 69-95
    • Hertel, G.1    Geister, S.2    Konradt, U.3
  • 26
    • 0942300504 scopus 로고    scopus 로고
    • Out of sight, out of sync: Understanding conflict in distributed teams
    • Hinds, P.J. and Bailey, D.E. (2003), Out of sight, out of sync: understanding conflict in distributed teams, Organization Science, Vol. 14, pp. 615-32.
    • (2003) Organization Science , vol.14 , pp. 615-632
    • Hinds, P.J.1    Bailey, D.E.2
  • 27
    • 0031498195 scopus 로고    scopus 로고
    • Knowledge worker team effectiveness: The role of autonomy, interdependence, team development, and contextual support variables
    • Janz, B.D., Colquitt, J.A. and Noe, R.A. (1997), Knowledge worker team effectiveness: the role of autonomy, interdependence, team development, and contextual support variables, Personnel Psychology, Vol. 50 No. 4, pp. 877-902.
    • (1997) Personnel Psychology , vol.50 , Issue.4 , pp. 877-902
    • Janz, B.D.1    Colquitt, J.A.2    Noe, R.A.3
  • 28
    • 0033265783 scopus 로고    scopus 로고
    • Communication and trust in global virtual teams
    • Jarvenpaa, S.L. and Leidner, D.E. (1999), Communication and trust in global virtual teams, Organization Science, Vol. 10 No. 6, pp. 791-815.
    • (1999) Organization Science , vol.10 , Issue.6 , pp. 791-815
    • Jarvenpaa, S.L.1    Leidner, D.E.2
  • 29
    • 33745482613 scopus 로고    scopus 로고
    • A methodology for measuring engineering knowledge worker productivity
    • Jones, E.C. and Chung, C.A. (2006), A methodology for measuring engineering knowledge worker productivity, Engineering Management Journal, Vol. 18 No. 1, pp. 32-8.
    • (2006) Engineering Management Journal , vol.18 , Issue.1 , pp. 32-38
    • Jones, E.C.1    Chung, C.A.2
  • 30
    • 84993057975 scopus 로고    scopus 로고
    • Workplace mind shifts
    • Joroff, M. (2002), Workplace mind shifts, Journal of Corporate Real Estate, Vol. 4 No. 3, pp. 266-74.
    • (2002) Journal of Corporate Real Estate , vol.4 , Issue.3 , pp. 266-274
    • Joroff, M.1
  • 33
    • 33646695492 scopus 로고    scopus 로고
    • Measuring and analyzing intellectual assets: An integrative approach
    • Litschka, M., Markom, A. and Schunder, S. (2006), Measuring and analyzing intellectual assets: an integrative approach, Journal of Intellectual Capital, Vol. 7 No. 2, pp. 160-73.
    • (2006) Journal of Intellectual Capital , vol.7 , Issue.2 , pp. 160-173
    • Litschka, M.1    Markom, A.2    Schunder, S.3
  • 35
    • 0000388222 scopus 로고    scopus 로고
    • Technology adaptation: The case of a computer-supported inter-organizational virtual team
    • Majchrzak, A., Rice, R.E., Malhotra, A., King, N. and Ba, S. (2000), Technology adaptation: the case of a computer-supported inter-organizational virtual team, MIS Quarterly, Vol. 24 No. 4, pp. 569-600.
    • (2000) Mis Quarterly , vol.24 , Issue.4 , pp. 569-600
    • Majchrzak, A.1    Rice, R.E.2    Malhotra, A.3    King, N.4    Ba, S.5
  • 36
    • 11144346216 scopus 로고    scopus 로고
    • Virtual teams: What do we know and where do we go from here?
    • Martins, L.L., Gilson, L.L. and Maynard, M.T. (2004), Virtual teams: what do we know and where do we go from here?, Journal of Management, Vol. 30 No. 6, pp. 805-35.
    • (2004) Journal of Management , vol.30 , Issue.6 , pp. 805-835
    • Martins, L.L.1    Gilson, L.L.2    Maynard, M.T.3
  • 37
    • 0034369483 scopus 로고    scopus 로고
    • Bridging space over time: Global virtual team dynamics and effectiveness
    • Maznevski, M.L. and Chudoba, K.M. (2000), Bridging space over time: global virtual team dynamics and effectiveness, Organization science, Vol. 11 No. 5, pp. 473-92.
    • (2000) Organization Science , vol.11 , Issue.5 , pp. 473-492
    • Maznevski, M.L.1    Chudoba, K.M.2
  • 38
    • 0035567158 scopus 로고    scopus 로고
    • Conflict and shared identity in geographically distributed teams
    • Mortensen, M. and Hinds, P.J. (2001), Conflict and shared identity in geographically distributed teams, International Journal of Conflict Management, Vol. 12, pp. 212-38.
    • (2001) International Journal of Conflict Management , vol.12 , pp. 212-238
    • Mortensen, M.1    Hinds, P.J.2
  • 39
    • 1242302239 scopus 로고    scopus 로고
    • A case for humaneering
    • Pepitone, J.S. (2002), A case for humaneering, IE Solutions, Vol. 5, pp. 39-44.
    • (2002) Ie Solutions , vol.5 , pp. 39-44
    • Pepitone, J.S.1
  • 40
    • 1842774749 scopus 로고    scopus 로고
    • Measuring and interpreting productivity of journalists
    • Picard, R.G. (1998), Measuring and interpreting productivity of journalists, Newspaper Research Journal, Vol. 19 No. 4, pp. 71-80.
    • (1998) Newspaper Research Journal , vol.19 , Issue.4 , pp. 71-80
    • Picard, R.G.1
  • 41
    • 9744279294 scopus 로고    scopus 로고
    • Virtual teams: A review of current literature and directions for future research
    • Powell, A., Piccoli, G. and Ives, B. (2004), Virtual teams: a review of current literature and directions for future research, The DATABASE for Advances in Information Systems, Vol. 35 No. 1, pp. 6-36.
    • (2004) The Database For Advances In Information Systems , vol.35 , Issue.1 , pp. 6-36
    • Powell, A.1    Piccoli, G.2    Ives, B.3
  • 42
    • 0007241683 scopus 로고
    • Understanding and measuring group productivity
    • Worchel, S., Wood, W. and Simpson, J.A. (Eds), Sage, Newbury Park, CA
    • Pritchard, R.D. and Watson, M.D. (1992), Understanding and measuring group productivity, in Worchel, S., Wood, W. and Simpson, J.A. (Eds), Group Process and Productivity, Sage, Newbury Park, CA, pp. 251-75.
    • (1992) Group Process and Productivity , pp. 251-275
    • Pritchard, R.D.1    Watson, M.D.2
  • 43
    • 20444412990 scopus 로고    scopus 로고
    • The concept of knowledge work revisited
    • Pyöriä, P. (2005), The concept of knowledge work revisited, Journal of Knowledge Management, Vol. 9 No. 3, pp. 116-27.
    • (2005) Journal of Knowledge Management , vol.9 , Issue.3 , pp. 116-127
    • Pyöriä, P.1
  • 44
    • 79952015299 scopus 로고    scopus 로고
    • Understanding Work in the Age of Information
    • doctoral thesis, Faculty of Social Sciences, University of Tampere, Tampere
    • Pyöriä, P. (2006), Understanding work in the age of information. Finland in focus, doctoral thesis, Faculty of Social Sciences, University of Tampere, Tampere.
    • (2006) Finland in Focus
    • Pyöriä, P.1
  • 45
    • 33947137134 scopus 로고    scopus 로고
    • Knowledge Workers in the Information Society
    • Tampere University Press, Tampere
    • Pyöriä, P., Melin, H. and Blom, R. (2005), Knowledge Workers in the Information Society. Evidence from Finland, Tampere University Press, Tampere.
    • (2005) Evidence From Finland
    • Pyöriä, P.1    Melin, H.2    Blom, R.3
  • 46
    • 33645157294 scopus 로고    scopus 로고
    • Flow in knowledge work: High performance experience in the design of national security technology
    • Quinn, R.W. (2005), Flow in knowledge work: high performance experience in the design of national security technology, Administrative Science Quarterly, Vol. 50, pp. 610-41.
    • (2005) Administrative Science Quarterly , vol.50 , pp. 610-641
    • Quinn, R.W.1
  • 47
    • 84986116693 scopus 로고    scopus 로고
    • Measuring knowledge worker productivity: A taxonomy
    • Ramírez, Y.W. and Nembhard, D.A. (2004), Measuring knowledge worker productivity: a taxonomy, Journal of Intellectual Capital, Vol. 5 No. 4, pp. 602-928.
    • (2004) Journal of Intellectual Capital , vol.5 , Issue.4 , pp. 602-928
    • Ramírez, Y.W.1    Nembhard, D.A.2
  • 48
    • 0348224398 scopus 로고
    • Productivity and the microcomputer
    • Khali, T. and Bayraktar, B. (Eds), Institute of Industrial Engineers, Norcross, GA
    • Rittenhouse, R.G. (1992), Productivity and the microcomputer, in Khali, T. and Bayraktar, B. (Eds), Management of Technology III, Institute of Industrial Engineers, Norcross, GA.
    • (1992) Management of Technology Iii
    • Rittenhouse, R.G.1
  • 49
    • 0032388754 scopus 로고    scopus 로고
    • The state of the notion: Knowledge management in practice
    • Ruggles, R. (1998), The state of the notion: knowledge management in practice, California Management Review, Vol. 40 No. 3, pp. 80-9.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 80-89
    • Ruggles, R.1
  • 50
    • 8344288101 scopus 로고    scopus 로고
    • Office productivity: The impacts of staffing, intellectual specialization and technology
    • Sassone, P.G. (1996), Office productivity: the impacts of staffing, intellectual specialization and technology, Technology Analysis and Strategic Management, Vol. 8 No. 3, pp. 247-69.
    • (1996) Technology Analysis and Strategic Management , vol.8 , Issue.3 , pp. 247-269
    • Sassone, P.G.1
  • 51
    • 0033009158 scopus 로고    scopus 로고
    • Knowledge as work: Conflicts in the management of knowledge workers
    • Scarbrough, H. (1999), Knowledge as work: conflicts in the management of knowledge workers, Technology Analysis and Strategic Management, Vol. 11 No. 1, pp. 5-16.
    • (1999) Technology Analysis and Strategic Management , vol.11 , Issue.1 , pp. 5-16
    • Scarbrough, H.1
  • 52
    • 23744484407 scopus 로고    scopus 로고
    • Knowledge workers: Social, task and semantic network analysis
    • Scott, P.B. (2005), Knowledge workers: social, task and semantic network analysis, Corporate Communications: An International Journal, Vol. 10 No. 3, pp. 257-77.
    • (2005) Corporate Communications: An International Journal , vol.10 , Issue.3 , pp. 257-277
    • Scott, P.B.1
  • 53
    • 72149126835 scopus 로고    scopus 로고
    • Teams in globalised collaborative working environments and their coping mechanism, Globalisation and New Collaborative Working Environments
    • New Global, European Union Report, WP1 deliverable: D1.2
    • Vartiainen, M. (2007), Teams in globalised collaborative working environments and their coping mechanism, Globalisation and New Collaborative Working Environments. Conceptual Framework incl Review of State-of-the-art in Research and Practice, New Global, European Union Report, WP1 deliverable: D1.2, pp. 107-144.
    • (2007) Conceptual Framework Incl Review of State-of-the-art In Research and Practice , pp. 107-144
    • Vartiainen, M.1
  • 56
    • 0141885892 scopus 로고    scopus 로고
    • Work groups and teams in organizations
    • John Wiley & Sons, New York, NY
    • Kozlowski, S.W.J. and Bell, B.S. (2003), Work groups and teams in organizations, Freedheim, D.K., Weiner, I.B., Velicer, W.F., Schinka, J.A. and Lerner, R.M. (Eds), Handbook of Psychology, John Wiley & Sons, New York, NY, pp. 334-77.
    • (2003) Work groups and teams in organizations , pp. 334-377
    • Kozlowski, S.W.J.1    Bell, B.S.2
  • 57
    • 33947380167 scopus 로고    scopus 로고
    • The concept of workplace performance and its value to managers
    • Vischer, J.C. (2007), The concept of workplace performance and its value to managers, California Management Review, Vol. 49 No. 2, pp. 62-79.
    • (2007) California Management Review , vol.49 , Issue.2 , pp. 62-79
    • Vischer, J.C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.