Task complexity and different decision criteria for online service acceptance: A comparison of two e-government compliance service domains

Decision Support Systems

Volumn 47, Issue 4, 2009, Pages 424-435

  Lee, JinKyu ^a   Rao, H Raghav ^b  

^a OKLAHOMA STATE UNIVERSITY   (United States)

^b 326F Jacobs Management Center   (United States)

Author keywords

Compliance service; Electronic government; Questionnaire surveys; Task complexity; User acceptance of IT

Indexed keywords

ACADEMIC RESEARCH; BUSINESS CASE; E-GOVERNMENT; E-GOVERNMENT SERVICES; ELECTRONIC GOVERNMENT; FUTURE RESEARCH DIRECTIONS; NEW TECHNOLOGIES; ON-LINE SERVICE; ONLINE GOVERNMENT; ONLINE OPERATIONS; QUESTIONNAIRE SURVEYS; SERVICE DOMAIN; SERVICE PROVIDER; TASK COMPLEXITY; USER ACCEPTANCE;

GOVERNMENT DATA PROCESSING; INFORMATION SERVICES; INFORMATION TECHNOLOGY; INTERNET; SURVEYS;

RESEARCH;

EID: 72049125856     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2009.04.009     Document Type: Article

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