메뉴 건너뛰기




Volumn 38, Issue 2, 2000, Pages 207-217

Assessing the impact of total quality management and organizational culture on multiple outcomes of care for coronary artery bypass graft surgery patients

Author keywords

Coronary artery bypass graft surgery patients; Functional health; Patient satisfaction

Indexed keywords

ADULT; AGED; ARTICLE; CLINICAL TRIAL; CORONARY ARTERY BYPASS GRAFT; EPIDEMIOLOGY; FEMALE; HOSPITAL; HUMAN; MALE; MIDDLE AGED; MORTALITY; MULTICENTER STUDY; MULTIVARIATE ANALYSIS; ORGANIZATION; OUTCOME ASSESSMENT; PATIENT SATISFACTION; POSTOPERATIVE COMPLICATION; PROSPECTIVE STUDY; RISK; RISK ASSESSMENT; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 0034131788     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005650-200002000-00010     Document Type: Article
Times cited : (217)

References (46)
  • 1
    • 0024546594 scopus 로고
    • Continuous improvement as an ideal in health care
    • Berwick DM. Continuous improvement as an ideal in health care. N Engl J Med 1989;320:53-56.
    • (1989) N Engl J Med , vol.320 , pp. 53-56
    • Berwick, D.M.1
  • 2
    • 0003964033 scopus 로고
    • Cambridge: Massachusetts Institute of Technology Center for Advance Engineering Study
    • Deming WE. Out of the crisis. Cambridge: Massachusetts Institute of Technology Center for Advance Engineering Study, 1986.
    • (1986) Out of the Crisis
    • Deming, W.E.1
  • 4
    • 0032252053 scopus 로고    scopus 로고
    • Accelerating the impact of continuous quality improvement on clinical practice: Assessing the evidence and recommendations for "improvement."
    • Shortell SM, Bennett CL, Byck GR. Accelerating the impact of continuous quality improvement on clinical practice: assessing the evidence and recommendations for "improvement." Milbank Q 1998;76:593-624.
    • (1998) Milbank Q , vol.76 , pp. 593-624
    • Shortell, S.M.1    Bennett, C.L.2    Byck, G.R.3
  • 5
    • 85037492668 scopus 로고    scopus 로고
    • The barriers and facilitators for implementing continuous quality improvement: Findings from the CABG/THR study
    • Kimberly JR, Minivielle E, eds. London: Imperial College Press
    • Gillies RR, Reynolds KSE, Shortell SM, et al. The barriers and facilitators for implementing continuous quality improvement: findings from the CABG/THR study. In: Kimberly JR, Minivielle E, eds. The quality imperative. London: Imperial College Press. 2000.
    • (2000) The Quality Imperative
    • Gillies, R.R.1    Reynolds, K.S.E.2    Shortell, S.M.3
  • 6
    • 0028840296 scopus 로고
    • Regionalization of cardiac surgery in the United States and Canada: Geographic access, choice, and outcomes
    • Grumbach K, Anderson G, Luft HS, et al. Regionalization of cardiac surgery in the United States and Canada: geographic access, choice, and outcomes. JAMA 1995;274:1282-1288.
    • (1995) JAMA , vol.274 , pp. 1282-1288
    • Grumbach, K.1    Anderson, G.2    Luft, H.S.3
  • 8
    • 0003552444 scopus 로고
    • Boston: Institute for the Improvement of Medical Care and health, New England Medical Center
    • Ware JE. How to score the revised MOS shortform health scales. Boston: Institute for the Improvement of Medical Care and health, New England Medical Center, 1988.
    • (1988) How to Score the Revised MOS Shortform Health Scales
    • Ware, J.E.1
  • 10
    • 0026197397 scopus 로고
    • Hospital quality trends: A short-form patient-based measure
    • Hays RD, Larson C, Nelson EC, et al. Hospital quality trends: a short-form patient-based measure. Med Care 1991;29:661-668.
    • (1991) Med Care , vol.29 , pp. 661-668
    • Hays, R.D.1    Larson, C.2    Nelson, E.C.3
  • 11
    • 0027670951 scopus 로고
    • A patient survey system to measure quality improvement: Questionnaire reliability and validity in patient satisfaction inpatient questionnaire of care monitor
    • Carey RG, Seibert JH. A patient survey system to measure quality improvement: questionnaire reliability and validity in patient satisfaction inpatient questionnaire of care monitor. Med Care 1993;31:834-845.
    • (1993) Med Care , vol.31 , pp. 834-845
    • Carey, R.G.1    Seibert, J.H.2
  • 13
    • 0027654256 scopus 로고
    • Assessing the needs of breast cancer patients and their families
    • Gustafson DH, Taylor JO, Thompson S, et al. Assessing the needs of breast cancer patients and their families. Qual Manag Health Care 1991;2:6-17.
    • (1991) Qual Manag Health Care , vol.2 , pp. 6-17
    • Gustafson, D.H.1    Taylor, J.O.2    Thompson, S.3
  • 17
    • 0003056287 scopus 로고
    • Total quality and human resources management: Lessons learned from Baldrige award-winning companies
    • Blackburn R, Rosen B: Total quality and human resources management: lessons learned from Baldrige award-winning companies. Acad Manag Exec 1993;7:49-66.
    • (1993) Acad Manag Exec , vol.7 , pp. 49-66
    • Blackburn, R.1    Rosen, B.2
  • 19
    • 0030137213 scopus 로고    scopus 로고
    • Total quality management in hospitals: The contributions of commitment, quality councils, teams, budgets, and training to perceived improvement at Veterans Administration hospitals
    • Lammers JC, Cretin S, Gilman S, et al. Total quality management in hospitals: the contributions of commitment, quality councils, teams, budgets, and training to perceived improvement at Veterans Administration hospitals. Med Care 1996;34:463-478.
    • (1996) Med Care , vol.34 , pp. 463-478
    • Lammers, J.C.1    Cretin, S.2    Gilman, S.3
  • 20
    • 0030986530 scopus 로고    scopus 로고
    • Promoting clinical involvement in hospital quality improvement efforts: The effects of top management, board, and physician leadership
    • Weiner BJ, Shortell SM, Alexander JA. Promoting clinical involvement in hospital quality improvement efforts: the effects of top management, board, and physician leadership. Health Serv Res 1997;32:491-510.
    • (1997) Health Serv Res , vol.32 , pp. 491-510
    • Weiner, B.J.1    Shortell, S.M.2    Alexander, J.A.3
  • 23
    • 0001894980 scopus 로고
    • Cultural congruence, strength, and type: Relationships effectiveness
    • Cameron KS, Freeman SJ. Cultural congruence, strength, and type: relationships effectiveness. Res Org Change Dev 1991;5:23-58
    • (1991) Res Org Change Dev , vol.5 , pp. 23-58
    • Cameron, K.S.1    Freeman, S.J.2
  • 25
    • 0002609169 scopus 로고
    • Organizational culture and human resource practices: An empirical assessment
    • Yeung KO, Brockbank JW, Ulrich DO. Organizational culture and human resource practices: an empirical assessment. Res Org Change Dev 1991;5:59-82.
    • (1991) Res Org Change Dev , vol.5 , pp. 59-82
    • Yeung, K.O.1    Brockbank, J.W.2    Ulrich, D.O.3
  • 26
    • 0029033020 scopus 로고
    • Assessing the impact of continuous quality improvement/total quality management: Concept versus implementation
    • JL
    • Shortell SM, O'Brien, JL, Carman JM, et al. Assessing the impact of continuous quality improvement/total quality management: concept versus implementation. Health Serv Res 1995;30:377-401.
    • (1995) Health Serv Res , vol.30 , pp. 377-401
    • Shortell, S.M.1    O'Brien2    Carman, J.M.3
  • 27
    • 0002947375 scopus 로고
    • Paradox, planning, and perseverance: Guidelines for managerial practice
    • Kimberly JR, Quinn RE, eds. Homewood, IL: Dow Jones-Irwin
    • Quinn R, Kimberly JR. Paradox, planning, and perseverance: guidelines for managerial practice. In: Kimberly JR, Quinn RE, eds. Managing organizational transitions. Homewood, IL: Dow Jones-Irwin, 1984:195-313.
    • (1984) Managing Organizational Transitions , pp. 195-313
    • Quinn, R.1    Kimberly, J.R.2
  • 28
    • 0002446168 scopus 로고
    • Quantitative and qualitative studies of organizational culture
    • Zamutto RF, Krakower JY. Quantitative and qualitative studies of organizational culture. Res Org Change Dev 1991;5:83-114.
    • (1991) Res Org Change Dev , vol.5 , pp. 83-114
    • Zamutto, R.F.1    Krakower, J.Y.2
  • 29
    • 77649173768 scopus 로고
    • Longitudinal data analysis using generalized linear models
    • Liang KL, Zeger SL. Longitudinal data analysis using generalized linear models. Biometrika 1986;73:13-22.
    • (1986) Biometrika , vol.73 , pp. 13-22
    • Liang, K.L.1    Zeger, S.L.2
  • 30
    • 0021033448 scopus 로고
    • Coronary artery surgery study (CASS): A randomized trial of coronary artery bypass surgery: Survival data
    • CASS Principal Investigators and Their Associates. Coronary artery surgery study (CASS): a randomized trial of coronary artery bypass surgery: survival data. Circulation 1983;68:939-950.
    • (1983) Circulation , vol.68 , pp. 939-950
  • 31
    • 0025202382 scopus 로고
    • Adult open heart surgery in New York state: An analysis of risk factors and hospital mortality rates
    • Hannan EL, Hilburn H Jr., O'Donnell JF, et al. Adult open heart surgery in New York state: an analysis of risk factors and hospital mortality rates. JAMA 1990;264:2768-2774.
    • (1990) JAMA , vol.264 , pp. 2768-2774
    • Hannan, E.L.1    Hilburn H., Jr.2    O'Donnell, J.F.3
  • 32
    • 0025824708 scopus 로고
    • A regional prospective study of in-hospital mortality associated with coronary artery bypass grafting
    • O'Connor GT, Plume SK, Olmstead EM, et al. A regional prospective study of in-hospital mortality associated with coronary artery bypass grafting. JAMA 1991;266:803-809.
    • (1991) JAMA , vol.266 , pp. 803-809
    • O'Connor, G.T.1    Plume, S.K.2    Olmstead, E.M.3
  • 33
    • 0024393863 scopus 로고
    • A method of uniform stratification of risk for evaluating the results of surgery in acquired adult heart disease
    • Parsonnet V, Dean D, Berstein AD. A method of uniform stratification of risk for evaluating the results of surgery in acquired adult heart disease. Circulation 1989;79(Suppl 1):I3-I12.
    • (1989) Circulation , vol.79 , Issue.1 SUPPL.
    • Parsonnet, V.1    Dean, D.2    Berstein, A.D.3
  • 34
    • 8044240301 scopus 로고    scopus 로고
    • Five-year clinical and functional outcome comparing bypass surgery and angioplasty in patients with multivessel coronary disease
    • Bypass Angioplasty Revascularization Investigation (BAR!) Investigators. Five-year clinical and functional outcome comparing bypass surgery and angioplasty in patients with multivessel coronary disease. JAMA 1997;277:715-721.
    • (1997) JAMA , vol.277 , pp. 715-721
  • 35
    • 0024432125 scopus 로고
    • Task force I: Determination of prognosis in patients with ischemic heart disease
    • Pryor DB, Bruce RA, Chaitman RR, et al. Task force I: determination of prognosis in patients with ischemic heart disease. J Am Coll Cardiol 1989;14:1016-1025.
    • (1989) J Am Coll Cardiol , vol.14 , pp. 1016-1025
    • Pryor, D.B.1    Bruce, R.A.2    Chaitman, R.R.3
  • 36
    • 0023199901 scopus 로고
    • The changing survival benefits of coronary revascularization over time
    • Pryor DB, Harrell FE, Rankin JS, et al. The changing survival benefits of coronary revascularization over time. Coronary Art Surg 1987;76(Suppl V):V13-V21.
    • (1987) Coronary Art Surg , vol.76 , Issue.5 SUPPL.
    • Pryor, D.B.1    Harrell, F.E.2    Rankin, J.S.3
  • 37
    • 0023902189 scopus 로고
    • Comparison of predictors based on observational data with the results of randomized controlled clinical trials of coronary artery bypass graft surgery
    • RM
    • Hlatky MA, Califf, RM, Harrell FE Jr, et al. Comparison of predictors based on observational data with the results of randomized controlled clinical trials of coronary artery bypass graft surgery. J Am Coll Cardiol 1988;2:237-245.
    • (1988) J Am Coll Cardiol , vol.2 , pp. 237-245
    • Hlatky, M.A.1    Califf2    Harrell F.E., Jr.3
  • 38
    • 0030588970 scopus 로고    scopus 로고
    • Identification of preoperative variables needed for risk adjustment of short-term mortality after coronary artery bypass graft surgery
    • Jones RH, Hannan EL, Hammermeister KE, et al. Identification of preoperative variables needed for risk adjustment of short-term mortality after coronary artery bypass graft surgery. J Am Coll Cardiol 1996; 28:1478-1487.
    • (1996) J Am Coll Cardiol , vol.28 , pp. 1478-1487
    • Jones, R.H.1    Hannan, E.L.2    Hammermeister, K.E.3
  • 40
    • 0032245559 scopus 로고    scopus 로고
    • How good is the quality of health care in the United States?
    • Schuster MA, McGlynn EA, Brook RH. How good is the quality of health care in the United States? Milbank Q 1998;76:517-563.
    • (1998) Milbank Q , vol.76 , pp. 517-563
    • Schuster, M.A.1    McGlynn, E.A.2    Brook, R.H.3
  • 41
    • 0032537979 scopus 로고    scopus 로고
    • The urgent need to improve health care quality
    • Chassin MR, Galvin RW, and the National Roundtable on Health Care Quality. The urgent need to improve health care quality. JAMA 1998;280:1000-1005.
    • (1998) JAMA , vol.280 , pp. 1000-1005
    • Chassin, M.R.1    Galvin, R.W.2
  • 42
    • 0032253531 scopus 로고    scopus 로고
    • A report card on continuous quality improvement
    • Blumenthal D, Kilo CM. A report card on continuous quality improvement. Milbank Q 1998;76: 625-648.
    • (1998) Milbank Q , vol.76 , pp. 625-648
    • Blumenthal, D.1    Kilo, C.M.2
  • 43
    • 0032239360 scopus 로고    scopus 로고
    • Is health care ready for six sigma quality?
    • Chassin MR. Is health care ready for six sigma quality? Milbank Q 1998;76:565-591.
    • (1998) Milbank Q , vol.76 , pp. 565-591
    • Chassin, M.R.1
  • 44
    • 0003413171 scopus 로고    scopus 로고
    • Washington, DC: Institute of Medicine, National Academy of Sciences; December
    • To err is human. Washington, DC: Institute of Medicine, National Academy of Sciences; December 1999.
    • (1999) To Err Is Human
  • 45
    • 0030717516 scopus 로고    scopus 로고
    • Managed care is not the problem, quality is
    • Brook RH. Managed care is not the problem, quality is. JAMA 1997;278:1612-1614.
    • (1997) JAMA , vol.278 , pp. 1612-1614
    • Brook, R.H.1
  • 46
    • 0030600427 scopus 로고    scopus 로고
    • Quality of health care, part 6: The role of physician in the future of quality management
    • Blumenthal D, Epstein AM. Quality of health care, part 6: the role of physician in the future of quality management. N Engl J Med 1996;335:1328-1331.
    • (1996) N Engl J Med , vol.335 , pp. 1328-1331
    • Blumenthal, D.1    Epstein, A.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.