An evidence base for patient-centered cancer care: A meta-analysis of studies of observed communication between cancer specialists and their patients

Patient Education and Counseling

Volumn 77, Issue 3, 2009, Pages 379-383

  Venetis, Maria K ^a   Robinson, Jeffrey D ^b   Turkiewicz, Katie LaPlant ^c   Allen, Mike ^c  

^a RUTGERS UNIVERSITY   (United States)

^b PORTLAND STATE UNIVERSITY   (United States)

^c UNIVERSITY OF WISCONSIN MILWAUKEE   (United States)

Author keywords

Cancer; Communication; Meta analysis; Participation; Patient centered

Indexed keywords

ARTICLE; CANCER PATIENT; CLINICAL TRIAL; DOCTOR PATIENT RELATION; EMOTIONALITY; EVIDENCE BASED PRACTICE; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; META ANALYSIS; PATIENT CARE; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; SYSTEMATIC REVIEW; TREATMENT OUTCOME;

COMMUNICATION; EVIDENCE-BASED PRACTICE; HUMANS; MEDICAL ONCOLOGY; MONTE CARLO METHOD; NEOPLASMS; PATIENT-CENTERED CARE; PHYSICIAN-PATIENT RELATIONS;

EID: 70549089679     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2009.09.015     Document Type: Article

References (78)

1. Stewart M.A. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J 152 (1995) 1423-1433
2. American Cancer Society. Rising global cancer rates deserve attention, report says. http://www.cancer.org/docroot/NWS/content/NWS_2_1x_ Rising_Global_ Cancer_ Rates_ Deserve_Attention_Report_Says.asp; 2007, February 1.
3. Roter D.L., Hall J.A., and Katz N.R. Patient-doctor communication: a descriptive summary of the literature. Patient Educ Couns 12 (1988) 99-119
4. Bensing J. Bridging the gap. The separate worlds of evidence-based medicine and patient centered medicine. Patient Educ Couns 39 (2000) 17-25
5. Allen M., and Preiss R.W. Replication and meta-analysis. A necessary condition. J Soc Behav Pers 8 (1993) 9-20
6. Hunter J., and Schmidt F. Methods of meta-analysis: correcting for artifact and bias in research. (2004), Sage, Beverly Hills, CA
7. Rosenthal R., and DiMatteo M.R. Meta-analysis: recent developments in quantitative methods for literature reviews. Annu Rev Psychol 52 (2001) 59-82
8. Maynard D.W. "Does it mean I'm gonna die?": on meaning assessment in the delivery of diagnostic news. Soc Sci Med 62 (2006) 1902-1916
9. Street R.L. Communication in medical encounters: an ecological perspective. In: Dorsey A.M., Miller K.I., Parrott R., and Thompson T.L. (Eds). Handbook of health communication (2003), Lawrence Earlbaum, Mahwah, NJ 63-94
10. Bialor B.D., Gimotty P.A., Poses R.M., and Fagan M.J. The effect of primary care training on patient satisfaction ratings. J Gen Intern Med 12 (1997) 776-780
11. Stewart M., Brown J.B., Hammerton J., Donner A., Gavin A., Holliday R.L., Whelan T., Leslie K., Cohen I., Weston W., and Freeman T. Improving communication between doctors and breast cancer patients. Ann Fam Med 5 (2007) 387-394
12. Maguire P., and Faulkner A. How to improve the counseling skills of doctors and nurses in cancer care. Brit Med J 297 (1988) 847-849
13. McWilliam C.L., Brown J.B., and Stewart M. Breast cancer patients' experience of patient-doctor communication: a working relationship. Patient Educ Couns 39 (2000) 191-204
14. *Eide H., Graugaard P., Holgersen K., and Finset A. Physician communication in different phases of a consultation at an oncology outpatient clinic related to patient satisfaction. Patient Educ Couns 51 (2003) 259-266
15. Robinson J.D. An interactional structure of medical activities during acute visits and its implications for patients' participation. Health Commun 15 (2003) 27-59
16. Mishel M.H. Uncertainty in illness. J Nurs Scholarship 20 (1988) 225-232
17. Engel G.L. The need for a new medical model: a challenge for biomedicine. Science 196 (1977) 129-196
18. Epstein R.M., and Street R.L. A patient-centered approach to cancer communication research. In: Esptein R.M., and Street R.L. (Eds). Patient-centered communication in cancer care: promoting healing and reducing suffering (2007), National Cancer Institute, Bethesda, MD 1-16 (NIH Publication No. 07-6225)
19. Farace R.V., Monge P.R., and Russell H.M. Communicating and organizing (1977), Addison-Wesley, Reading, MA
20. Bensing J., and Dronkers J. Instrumental and affective aspects of physician behavior. Med Care 30 (1992) 283-298
21. Glassman M., and Glassman N. A marketing analysis of physician selection and patient satisfaction. J Health Care Mark 1 (1981) 25-31
22. Ben-Sira Z. Stress potential and esotericity of health problems: the significance of the physician's affective behavior. Med Care 20 (1982) 414-424
23. Cegala D.J., McNeilis K.S., McGee D.S., and Jonas A.P. A study of doctors' and patients' perceptions of information processing and communication competence during the medical interview. Health Commun 7 (1995) 179-203
24. Street R.L., and Buller D.B. Nonverbal response patterns in physician-patient interactions: a functional analysis. J Nonverbal Behav 11 (1987) 234-253
25. Griffith C.H., Wilson J.F., Langer S., and Haist S.A. House staff nonverbal communication skills and standardized patient satisfaction. J Gen Intern Med 18 (2003) 170-174
26. Mechanic D., and Meyer S. Concepts of trust among patients with serious illness. Soc Sci Med 51 (2000) 657-668
27. Dowsett S.M., Saul J.L., Butow P.N., Dunn S.M., Boyer M.J., Findlow R., and Dunsmore J. Communication styles in the cancer consultation: preferences for a patient-centered approach. Psycho-oncology 9 (2000) 147-156
28. Epstein R.M., Franks P., Fiscella K., Shields C.G., Meldrum S.C., Kravitz R.L., and Duberstin P.R. Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med 61 (2005) 1516-1528
29. Ong L.M.L., de Haes I.J.C.J.M., Hoos A.M., and Lammes F.B. Doctor-patient communication: a review of the literature. Soc Sci Med 40 (1995) 903-918
30. Roter D., and Hall J.A. Doctors talking with patients/patients talking with doctors: improving communication in medical visits (1992), Auburn House, Westport, CT
31. *Leighl N., Gatterllari M., Butow P., Brown R., and Tattersall M.H.N. Discussing adjuvant cancer therapy. J Clin Oncol 19 (2001) 1768-1778
32. *Street R.L., and Gordon H.S. The clinical context and patient participation in post-diagnostic consultations. Patient Educ Couns 64 (2006) 217-224
33. *Street R.L., and Millay B. Analyzing patient participation in medical encounters. Health Commun 13 (2001) 61-73
34. *Gordon H.S., Street R.L., Sharf B.F., and Souchek J. Racial differences in doctors' information-giving and patients' participation. Cancer 107 (2006) 1313-1320
35. *Street R.L., and Gordon H.S. Companion participation in cancer consultations. Psycho-oncology 17 (2008) 244-251
36. *Street R.L., and Voigt B. Patient participation in deciding breast cancer treatment and subsequent quality of life. Med Decis Making 17 (1997) 298-306
37. *Street R.L., Voigt B., Geyer C., Manning T., and Swanson G.P. Increasing patient involvement in choosing treatment for early breast cancer. Cancer 76 (1995) 2275-2285
38. Egbert L.D., Battit G.E., Welch C.E., and Bartlett M.K. Reduction of postoperative pain by encouragement and instruction of patients: a study of doctor-patient rapport. New Engl J Med 270 (1964) 825-827
39. Langer E.J., Janis I.L., and Wolfer J.A. Reduction of psychological stress in surgical patients. J Exp Soc Psychol 11 (1975) 155-165
40. Kaplan S.H., Greenfield S., and Ware J.E. Impact of the doctor-patient relationship on the outcomes of chronic disease. In: Stewart M., and Roter D. (Eds). Communicating with medical patients (1989), Newbury Park, CA, Sage 228-245
41. Arora N.K. Interacting with cancer patients: the significance of physician's communication behavior. Soc Sci Med 57 (2003) 791-806
42. Mancini J., Geneve J., Dalenc F., Genre D., Monnier A., Kerbrat P., Largillier R., Serin D., Rios M., Roche H., Jimenez M., Tarpin C., the Patient's Committee for Clinical Trials of the Ligue Nationale, and Reynier C.J. Decision-making and breast cancer clinical trials: how experience challenges attitudes. Contemp Clin Trials 28 (2007) 684-694
43. Bartlett E.E., Grayson M., Barker R., Levine D.M., Golden A., and Libber S. The effects of physician communications skills on patient satisfaction, recall, and adherence. J Chron Dis 37 (1984) 755-764
44. DiMatteo R. Variations in patients' adherence to medical recommendations: a quantitative review of 50 years of research. Med Care 42 (2004) 200-209
45. Duffy F.D., Gordon G.H., Whelan G., Cole-Kelly K., and Frankel R. Assessing competence in communication and interpersonal skills: the Kalamazoo report. Acad Med 79 (2004) 495-550
46. Willis C.E., and Holmes-Rovner M. Preliminary validation of the satisfaction with decision scale with depressed primary care patients. Health Expect 6 (2003) 149-159
47. Brehaut J.C., O'Conner A.M., Wood T.J., Hack T.F., Siminoff L., Gordon E., and Feldman-Stewart D. Validation of a decision regret scale. Med Decis Making 23 (2003) 281-292
48. Stalmeirer P.F.M., Roosmalen M.S., Verhoef L.C.G., Hoekstra-Weebers J.E.H.M., Oosterwijk J.C., Moog U., Hoogerbrugge N., and van Daal W.A.J. The decision evaluation scales. Patient Educ Couns 57 (2005) 286-293
49. Allen S.M. Satisfaction with the breast cancer treatment decision-making process and women's use of alternative therapies. Annual Meeting of American Public Health Association. Boston, MA, November (2000)
50. *Ong L.M.L., Visser M.R.M., Lammes F.B., and de Haes J.M. Doctor-patient communication and cancer patients' quality of life and satisfaction. Patient Educ Couns 41 (2000) 145-156
51. Roter D., Hall J.A., and Katz N. Relations between physicians' behaviors and analogue patients' satisfaction, recall and impressions. Med Care 25 (1987) 437-451
52. *Albrecht T.L., Blanchard C., Ruckdeschel J.C., Coovert M., and Strongbow R. Strategic physician communication and oncology clinical trials. J Clin Oncol 17 (1999) 3324-3332
53. *Brown R.F., Butow P.N., Dunn S.M., and Tattersall M.H.N. Promoting patient participation and shortening cancer consultations: a randomised trial. Br J Cancer 85 (2001) 1273-1279
54. *Brown R.F., Butow P.N., Boyer M.J., and Tattersall M.H.N. Promoting patient participation in the cancer consultation: evaluation of a prompt sheet and coaching in question-asking. Br J Cancer 80 (1999) 242-248
55. *Butow P.N., Brown R.F., Cogar S., Tattersall M.H.N., and Dunn S.M. Oncologists' reactions to cancer patients' verbal cues. Psycho-oncology 11 (2002) 47-58
56. *Butow P.N., Dunn S.M., Tattersall M.H.N., and Jones Q.J. Patient participation in the cancer consultation: evaluation of a question prompt sheet. Ann Oncol 5 (1994) 199-204
57. *Butow P.N., Dunn S.M., Tattersall M.H.N., and Jones Q.J. Computer-based interaction analysis of the cancer consultation. Br J Cancer 71 (1995) 1115-1121
58. *Eggly S., Penner L.A., Greene M., Harper F.W.K., Ruckdeschel J.C., and Albrecht T.L. Information seeking during "bad news" oncology interactions: question asking by patients and their companions. Soc Sci Med 63 (2006) 2974-2985
59. *Eide H., Frankel R., Haaversen A.C.B., Vaupel K.A., Graugaard P.K., and Finset A. Listening for feelings: identifying and coding empathic and potential empathic opportunities in medical dialogues. Patient Educ Couns 54 (2004) 291-297
60. *Eide H., Quera V., Graugaard P., and Finset A. Physician-patient dialogue surrounding patients' expression of concern: applying sequence analysis to RIAS. Soc Sci Med 59 (2004) 145-155
61. *Gattellari M., Butow P.N., and Tattersall M.H.N. Sharing decisions in cancer care. Soc Sci Med 52 (2001) 1865-1878
62. *Ishikawa H., Takayama T., Yamzaki Y., Seki Y., and Katsumata N. Physician-patient communication and patient satisfaction in Japanese cancer consultations. Soc Sci Med 55 (2002) 301-311
63. *Ishikawa H., Takayama T., Yamzaki Y., Seki Y., Katsumata N., and Aoki Y. The interaction between physician and patient communication behaviors in Japanese cancer consultations and the influence of personal and consultation characteristics. Patient Educ Couns 46 (2002) 277-285
64. *Ong L.M.L., Visser M.R.M., Kruyver I.P.M., Bensing J.M., Van Den Brink-Muinen A., Stouthard J.M.L., Lammes F.B., and De Haes J.C.J.M. The Roter Interaction Analysis System (RIAS) in oncological consultations: psychometric properties. Psycho-oncology 7 (1998) 387-401
65. *Ong L.M.L., Visser M.R.M., Van Zuuren F.J., Rietbroek R.C., Lammes F.B., and De Haes J.C.J.M. Cancer patients' coping styles and doctor-patient communication. Psycho-oncology 8 (1999) 155-166
66. *Siminoff L.A., Ravdin P., Colabianchi N., and Saunders Sturm C.M. Doctor-patient communication patterns in breast cancer adjuvant therapy decisions. Health Expect 3 (2000) 26-36
67. *Takayama T., and Yamazaki Y. How breast cancer outpatients perceive mutual participation in patient-physician interactions. Patient Educ Couns 52 (2004) 279-289
68. Tracz S. The effect of the violation of the assumption of independence when combining correlation coefficients in a meta-analysis. Unpublished doctoral dissertation. Carbondale: Southern Illinois University; 1985
69. Allen M. The role of meta-analysis for connecting critical and scientific approaches: the need to develop a sense of collaboration. Crit Stud Mass Commun 16 (1999) 373-379
70. Allen M., and Burrell N. Comparing the impact of homosexual and heterosexual parents on children: meta-analysis of existing research. J Homosexual 32 (1996) 19-36
71. Allen M., Mabry E., and McKelton D. Impact of juror attitudes about the Death Penalty on juror evaluations of guilt and punishment: a meta-analysis. Law Human Behav 22 (1998) 715-731
72. Robinson J. Asymmetry in action: sequential responses in the negotiation of prescribed request. Text 21 (2001) 19-54
73. Zigmond A.S., and Snaith R.P. The hospital anxiety and depression scale. Acta Psychiatr Scand 67 (1983) 361-370
74. Watson M., Matthew L., Dossantos M., Greer S., Baruch J., and Bliss J. The Mini-MAC: further development of the Mental Adjustment to Cancer Scale. J Psychosoc Oncol 12 (1994) 33-46
75. Cegala D.J., and Broz S.L. Physician communication skills training; a review of the theoretical backgrounds, objectives and skills. Med Educ 36 (2002) 1004-1016
76. Fallowfield L., Jenkins V., Farewell V., Saul J., Duffy A., and Evans R. Efficacy of a cancer research UK communication skills training model on oncologists: a randomized controlled trial. Lancet 359 (2002) 650-656
77. Jenkins V., and Fallowfield L. Can communication skills training alter physician's beliefs and behavior in clinics?. J Clin Oncol 20 (2002) 765-769
78. Maguire P., Faulker A., Booth K., Elliott C., and Hillier V. Helping cancer patients disclose their concerns. Eur Cancer 32A (1996) 78-81