Block map technique for the usability evaluation of a website

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5796 LNAI, Issue , 2009, Pages 743-751

  Choros, Kazimierz ^a   Muskala, Monika ^a  

^a WROCLAW UNIVERSITY OF TECHNOLOGY   (Poland)

Author keywords

Block maps; Click maps; Heat maps; Usability evaluation; Usability in practice; Web designing; Website pages

Indexed keywords

MULTI AGENT SYSTEMS; USABILITY ENGINEERING; WEBSITES;

EVALUATION OF THE WEBSITES; HEAT MAPS; OTHER PROPERTIES; USABILITY EVALUATION; USABILITY IN PRACTICE; USER SATISFACTION; WEB DESIGNING;

WEB DESIGN;

EID: 70450211430     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-04441-0_65     Document Type: Conference Paper

References (18)

1. Flavian, C., Guinaliu, M., Gurrea, R.: The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information & Management 43, 1-14 (2006)
2. Palmer, J.W.: Web Site Usability, Design, and Performance Metrics. Information Systems Research 13, 151-167 (2002)
3. Muylle, S., Moenaert, R., Despontin, M.: The conceptualization and empirical validation of web site user satisfaction. Information & Management 41, 543-560 (2004)
4. Brinck, T., Gergle, D., Wood, S.D.: Usability for the Web: designing Web sites that work. Morgan Kaufmann, San Francisco (2002)
5. Nielsen, J.: Designing Web Usability: The Practice of Simplicity. New Riders Publishing, Indianapolis (2000)
6. Nielsen, J., Loranger, H.: Prioritizing Web Usability. New Riders Press, Berkeley (2006)
7. Battleson, B., Booth, A., Weintrop, J.: Usability testing of an academic library Web site: a case study. The Journal of Academic Librarianship 27, 188-198 (2009)
8. Hilyer, L.A.: User-Centred Library Websites: Usability Evaluation Methods. The Journal of Academic Librarianship 35, 101-102 (2009)
9. Triacca, L., Bolchini, D., Botturi, L., Inversini, A.: MiLE: Systematic Usability Evaluation for E-learning Web Applications. In: Cantoni, L., McLoughlin, C. (eds.) Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications, pp. 4398-4405 (2004)
10. Matera, M., Costabile, M.F., Garzotto, F., Paolini, P.: SUE Inspection: An Effective Method for Systematic Usability Evaluation of Hypermedia. IEEE Transaction on Systems, Man and Cybernetics 32, 93-103 (2002)
11. Benbunan-Fich, R.: Using protocol analysis to evaluate the usability of a commercial web site. Information and Management 39, 151-163 (2001)
12. Zviran, M., Glezer, C., Avni, I.: User satisfaction from commercial web sites: The effect of design and use. Information & Management 43, 157-178 (2006)
13. Cunliffe, D., Kritou, E., Tudhope, D.: Usability evaluation for museum web sites. Museum Management and Curatorship 19, 229-252 (2001)
14. Usability gov. Your Guide for Developing Usable & Useful Web Sites, http://www.usability.gov/basics/whatusa.html/
15. Folmer, E., Bosch, J.: Architecting for usability: a survey. Journal of Systems and Software 70, 61-78 (2004)
16. Usability Evaluation, http://www.usabilityhome.com/
17. Brown, S.: Click Survey Analysis & Heatmap. Interpretations and ramifications from a web design point of view (2006), http://modernl.com/ article/click-survey-heatmap-analysis
18. Graphical Map of Clicks on a Website, http://stat24.com/en/statistics/ clickmap/