메뉴 건너뛰기




Volumn , Issue , 2006, Pages 463-470

Website optimization with Web metrics: A case study

Author keywords

Case study; Clickstream data; Measures; Server log; Web metrics; Website optimization

Indexed keywords

CASE STUDY; CLICKSTREAM DATA; CRITICAL ISSUES; CUSTOMER SURVEYS; DATA SOURCE; INDUSTRY STANDARDS; LITERATURE REVIEWS; MEASURES; ONLINE CUSTOMERS; OPTIMIZATION PROJECT; QUALITATIVE INFORMATION; WEB LOG DATA; WEB METRICS; WEBLOGS;

EID: 70450210973     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1151454.1151525     Document Type: Conference Paper
Times cited : (20)

References (39)
  • 1
    • 0036567902 scopus 로고    scopus 로고
    • Developing and validating an instrument for measuring user-perceived web quality
    • Aladwani, A.M. and P.C. Palvia. Developing and validating an instrument for measuring user-perceived web quality. Information & Management, Vol. 39 (2002), p. 467-476.
    • (2002) Information & Management , vol.39 , pp. 467-476
    • Aladwani, A.M.1    Palvia, P.C.2
  • 2
    • 1242308518 scopus 로고    scopus 로고
    • Dimensional hierarchy of retail website quality
    • Kim, S. and L. Stoel. Dimensional hierarchy of retail website quality. Information & Management, Vol. 41, No. 5 (2004), p. 619-633.
    • (2004) Information & Management , vol.41 , Issue.5 , pp. 619-633
    • Kim, S.1    Stoel, L.2
  • 4
    • 0036567901 scopus 로고    scopus 로고
    • Key dimensions of business-to-consumer websites
    • Ranganathan, C. and S. Ganapathy. Key dimensions of business-to-consumer websites. Information & Management, Vol. 39, No. 6 (2002), p. 457-465.
    • (2002) Information & Management , vol.39 , Issue.6 , pp. 457-465
    • Ranganathan, C.1    Ganapathy, S.2
  • 5
    • 4344710644 scopus 로고    scopus 로고
    • Perceptions about the quality of websites: A survey amongst students at Northeastern University and Erasmus University
    • van Iwaarden, J., T. van der Wiele, L. Ball, and R. Millen. Perceptions about the quality of websites: a survey amongst students at Northeastern University and Erasmus University. Information & Management, Vol. 41, No. 8 (2004), p. 947-959.
    • (2004) Information & Management , vol.41 , Issue.8 , pp. 947-959
    • van Iwaarden, J.1    van der Wiele, T.2    Ball, L.3    Millen, R.4
  • 6
    • 0036399221 scopus 로고    scopus 로고
    • Service quality delivery through websites: A critical review of extant knowledge
    • Zeithaml, V.A., A. Parasuraman, and A. Malhotra. Service quality delivery through websites: a critical review of extant knowledge. Journal of the Academy of Marketing Science, Vol. 30, No. 4 (2002), p. 362-375.
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 362-375
    • Zeithaml, V.A.1    Parasuraman, A.2    Malhotra, A.3
  • 7
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis, F.D. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, Vol. 13, No. 3 (1989), p. 318-339.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 318-339
    • Davis, F.D.1
  • 8
    • 84936823933 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis, F.D., R.P. Bagozzi, and P.R. Warshaw. User acceptance of computer technology: a comparison of two theoretical models. Management Science, Vol. 35, No. 8 (1989), p. 982-1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 9
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: Toward a unified view
    • Venkatesh, V., M.G. Morris, G.B. Davis, and F.D. Davis. User acceptance of information technology: toward a unified view. MIS Quarterly, Vol. 27, No. 3 (2003), p. 425-478.
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1    Morris, M.G.2    Davis, G.B.3    Davis, F.D.4
  • 10
    • 8344254454 scopus 로고    scopus 로고
    • The impact of the online and offline features on the user acceptance of Internet shopping malls
    • Ahn, T., S. Ryu, and I. Han. The impact of the online and offline features on the user acceptance of Internet shopping malls. Electronic Commerce Research and Applications, Vol. 3, No. 4 (2004), p. 405-420.
    • (2004) Electronic Commerce Research and Applications , vol.3 , Issue.4 , pp. 405-420
    • Ahn, T.1    Ryu, S.2    Han, I.3
  • 11
    • 0036721990 scopus 로고    scopus 로고
    • Enticing online consumers: An extended technology acceptance perspective
    • Chen, L., M.L. Gillenson, and D.L. Sherrell. Enticing online consumers: an extended technology acceptance perspective. Information & Management, Vol. 39, No. 8 (2002), p. 705-719.
    • (2002) Information & Management , vol.39 , Issue.8 , pp. 705-719
    • Chen, L.1    Gillenson, M.L.2    Sherrell, D.L.3
  • 12
    • 0036015968 scopus 로고    scopus 로고
    • Applying the technology acceptance model and flow theory to online consumer behavior
    • Koufaris, M. Applying the technology acceptance model and flow theory to online consumer behavior. Information Systems Research, Vol. 13, No. 2 (2002), p. 205-223.
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 205-223
    • Koufaris, M.1
  • 13
    • 0034302004 scopus 로고    scopus 로고
    • The technology acceptance model and the World Wide Web
    • Lederer, A., D.J. Maupin, M.P. Sena, and Y. Zhuang. The technology acceptance model and the World Wide Web. Decision Support Systems, Vol. 29, No. 3 (2000), p. 269-282.
    • (2000) Decision Support Systems , vol.29 , Issue.3 , pp. 269-282
    • Lederer, A.1    Maupin, D.J.2    Sena, M.P.3    Zhuang, Y.4
  • 14
    • 0037411157 scopus 로고    scopus 로고
    • Factors influencing the usage of websites: The case of a generic portal in The Netherlands
    • Van der Heijden, H. Factors influencing the usage of websites: the case of a generic portal in The Netherlands. Information & Management, Vol. 40, No. 6 (2003), p. 541-549.
    • (2003) Information & Management , vol.40 , Issue.6 , pp. 541-549
    • Van der Heijden, H.1
  • 15
    • 70450134471 scopus 로고    scopus 로고
    • Hofacker, C.F. and J. Murphy. Using Server Log Files and Online Experiments to Enhance Internet Marketing. In Contemporary Research in E-Marketing (S. Krishnamurthy), Idea Group, Hershey, PA (2005), p. 226-249.
    • Hofacker, C.F. and J. Murphy. Using Server Log Files and Online Experiments to Enhance Internet Marketing. In Contemporary Research in E-Marketing (S. Krishnamurthy), Idea Group, Hershey, PA (2005), p. 226-249.
  • 17
    • 33746031595 scopus 로고    scopus 로고
    • John Wiley & Sons, Inc, New York City
    • Sterne, J. Web Metrics. John Wiley & Sons, Inc., New York City, 2002.
    • (2002) Web Metrics
    • Sterne, J.1
  • 18
    • 0001073758 scopus 로고
    • Building Theories from Case Study Research
    • Eisenhardt, K.M. Building Theories from Case Study Research. Academy of Management Review, Vol. 14, No. 4 (1989), p. 532-550.
    • (1989) Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.M.1
  • 20
    • 0002831365 scopus 로고    scopus 로고
    • Marketing communication and the World Wide Web
    • Berthon, P., L. Pitt, and R.T. Watson. Marketing communication and the World Wide Web. Business Horizons, Vol. 39, No. 5 (1996), p. 24-32.
    • (1996) Business Horizons , vol.39 , Issue.5 , pp. 24-32
    • Berthon, P.1    Pitt, L.2    Watson, R.T.3
  • 21
    • 0031065842 scopus 로고    scopus 로고
    • Business Use of the Internet: Strategic Decision or Another Bandwagon?
    • McBride, N. Business Use of the Internet: Strategic Decision or Another Bandwagon? European Management Journal, Vol. 15, No. 1 (1997), p. 58-67.
    • (1997) European Management Journal , vol.15 , Issue.1 , pp. 58-67
    • McBride, N.1
  • 23
    • 0000849629 scopus 로고    scopus 로고
    • New Metrics for New Media: Toward the Development of Web Measurement Standards
    • Novak, T.P. and D.L. Huffman. New Metrics for New Media: Toward the Development of Web Measurement Standards. World Wide Web Journal, Vol. 2, No. 1 (1997), p. 213-246.
    • (1997) World Wide Web Journal , vol.2 , Issue.1 , pp. 213-246
    • Novak, T.P.1    Huffman, D.L.2
  • 24
    • 0031498241 scopus 로고    scopus 로고
    • Web usage statistics: Measurement issues and analytical techniques
    • Bertot, J.C., C.R. McClure, W.E. Moen, and J. Rubin. Web usage statistics: Measurement issues and analytical techniques. Government Information Quarterly, Vol. 14, No. 4 (1997), p. 373-395.
    • (1997) Government Information Quarterly , vol.14 , Issue.4 , pp. 373-395
    • Bertot, J.C.1    McClure, C.R.2    Moen, W.E.3    Rubin, J.4
  • 25
    • 11144311052 scopus 로고    scopus 로고
    • Modeling Online Browsing and Path Analysis Using Clickstream Data
    • Montgomery, A.L., S. Li, K. Srinivasan, and J.C. Liechty. Modeling Online Browsing and Path Analysis Using Clickstream Data. Marketing Science, Vol. 23, No. 4 (2004), p. 579-596.
    • (2004) Marketing Science , vol.23 , Issue.4 , pp. 579-596
    • Montgomery, A.L.1    Li, S.2    Srinivasan, K.3    Liechty, J.C.4
  • 27
    • 2342633868 scopus 로고    scopus 로고
    • Capturing evolving visit behavior in clickstream data
    • Moe, W.W. and P.S. Fader. Capturing evolving visit behavior in clickstream data. Journal of Interactive Marketing, Vol. 18, No. 1 (2004), p. 5-19.
    • (2004) Journal of Interactive Marketing , vol.18 , Issue.1 , pp. 5-19
    • Moe, W.W.1    Fader, P.S.2
  • 28
    • 70450132462 scopus 로고    scopus 로고
    • Forrester. Web Analytics. The Forrester Wave, January 13 (2006).
    • Forrester. Web Analytics. The Forrester Wave, January 13 (2006).
  • 29
    • 70450128646 scopus 로고    scopus 로고
    • Haigh, S. and J. Megarity. Measuring Website Usage: Log File Analysis. Information Technology Services, National Library of Canada, 1998.
    • Haigh, S. and J. Megarity. Measuring Website Usage: Log File Analysis. Information Technology Services, National Library of Canada, 1998.
  • 31
    • 84992969503 scopus 로고    scopus 로고
    • Internet measurement data - practical and technical issues
    • Mullarkey, O.W. Internet measurement data - practical and technical issues. Marketing Intelligence & Planning, Vol. 22, No. 1 (2004), p. 42-58.
    • (2004) Marketing Intelligence & Planning , vol.22 , Issue.1 , pp. 42-58
    • Mullarkey, O.W.1
  • 32
    • 0013264696 scopus 로고    scopus 로고
    • Is Internet Advertising Ready for Prime Time?
    • Dreze, X. and F. Zufryden. Is Internet Advertising Ready for Prime Time? Journal of Advertising Research, Vol. 38, No. 3 (1998), p. 7-18.
    • (1998) Journal of Advertising Research , vol.38 , Issue.3 , pp. 7-18
    • Dreze, X.1    Zufryden, F.2
  • 33
    • 0039597226 scopus 로고    scopus 로고
    • Internet Audience Measurement: A Practitioner's View
    • Coffey, S. Internet Audience Measurement: A Practitioner's View. Journal of Interactive Advertising, Vol. 1, No. 2 (2001).
    • (2001) Journal of Interactive Advertising , vol.1 , Issue.2
    • Coffey, S.1
  • 34
    • 8844270963 scopus 로고    scopus 로고
    • A practical evaluation of Web analytics
    • Phippen, A., L. Sheppard, and S. Furnell. A practical evaluation of Web analytics. Internet Research, Vol. 14, No. 4 (2004), p. 284-293.
    • (2004) Internet Research , vol.14 , Issue.4 , pp. 284-293
    • Phippen, A.1    Sheppard, L.2    Furnell, S.3
  • 35
    • 84990252868 scopus 로고    scopus 로고
    • Web Analytics Industry Confronts CookieDeletion Trend
    • May 25
    • Regan, K. Web Analytics Industry Confronts CookieDeletion Trend. E-Commerce Times, May 25 (2005).
    • (2005) E-Commerce Times
    • Regan, K.1
  • 36
    • 0003059461 scopus 로고    scopus 로고
    • The Use of the Case Study method in Logistics Research
    • Ellram, L.M. The Use of the Case Study method in Logistics Research. Journal of Business Logistics, Vol. 17, No. 2 (1996), p. 93-138.
    • (1996) Journal of Business Logistics , vol.17 , Issue.2 , pp. 93-138
    • Ellram, L.M.1
  • 38
    • 0000371140 scopus 로고
    • An emerging strategy of "direct" research
    • Mintzberg, H. An emerging strategy of "direct" research. Administrative Science Quarterly, Vol. 24, No. 4 (1979), p. 580-589.
    • (1979) Administrative Science Quarterly , vol.24 , Issue.4 , pp. 580-589
    • Mintzberg, H.1
  • 39
    • 77957881258 scopus 로고    scopus 로고
    • Integrative qualitative researching a services context
    • Gilmore, A. and D. Carson. Integrative qualitative researching a services context. Marketing Intelligence and Planning, Vol. 14, No. 6 (1996), p. 21-26.
    • (1996) Marketing Intelligence and Planning , vol.14 , Issue.6 , pp. 21-26
    • Gilmore, A.1    Carson, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.