Why quality management programs fail: A strategic and operations management perspective

International Journal of Quality and Reliability Management

Volumn 26, Issue 8, 2009, Pages 778-794

  Asif, Muhammad ^a   de Bruijn, Erik Joost ^a   Douglas, Alex ^b   Fisscher, Olaf A M ^a  

^a UNIVERSITY OF TWENTE   (Netherlands)

^b LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

Contingency planning; Organizational analysis; Quality management; Strategic management

Indexed keywords

EID: 70350351128     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710910984165     Document Type: Article

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