The relationship of strategy, fit, productivity, and business performance in a services setting

Journal of Operations Management

Volumn 17, Issue 2, 1999, Pages 145-161

  Smith, Thomas M ^a   Reece, James S ^b  

^a HOPE COLLEGE   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

Author keywords

Empirical research; Measurement and methodology; Operation strategy; Productivity; Service operations; Statistical analysis

Indexed keywords

BENCHMARKING; INDUSTRIAL MANAGEMENT; PRODUCTIVITY; STATISTICAL METHODS; STRATEGIC PLANNING; VALUE ENGINEERING;

OPERATIONS STRATEGY; SERVICE OPERATIONS;

PRODUCTION ENGINEERING;

EID: 0032712817     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(98)00037-0     Document Type: Article

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