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Volumn 69, Issue 6, 2009, Pages 1077-1086

Keeping it public: Defending public service values in a customer service age

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EID: 70350023199     PISSN: 00333352     EISSN: 15406210     Source Type: Journal    
DOI: 10.1111/j.1540-6210.2009.02065.x     Document Type: Article
Times cited : (29)

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