The effects of two directions of conflict and facilitation on frontline employees' job outcomes

Service Industries Journal

Volumn 29, Issue 7, 2009, Pages 977-993

  Karatepe, Osman M ^a   Kilic, Hasan ^a  

^a EASTERN MEDITERRANEAN UNIVERSITY   (Turkey)

Author keywords

[No Author keywords available]

Indexed keywords

LABOR PRODUCTIVITY; MODEL; ORGANIZATIONAL FRAMEWORK; PATH ANALYSIS; SERVICE SECTOR; WORKING CONDITIONS; WORKPLACE;

ASIA; CYPRUS; EURASIA; MIDDLE EAST;

EID: 70350003604     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060902749716     Document Type: Article

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