메뉴 건너뛰기




Volumn 32, Issue 1, 2004, Pages 49-60

A Cross-National Model of Job-Related Outcomes of Work Role and Family Role Variables: A Retail Sales Context

Author keywords

Cross national models; Job stress; Performance; Retailing; Work family conflict

Indexed keywords


EID: 0347693462     PISSN: 00920703     EISSN: None     Source Type: Journal    
DOI: 10.1177/0092070303259128     Document Type: Article
Times cited : (196)

References (30)
  • 1
    • 0033472976 scopus 로고    scopus 로고
    • A Cross-Cultural Test of a Model of the Work-Family Interface
    • Aryee, S., D. Fields, and V. Luk. 1999. "A Cross-Cultural Test of a Model of the Work-Family Interface." Journal of Management 25 (4): 491-511.
    • (1999) Journal of Management , vol.25 , Issue.4 , pp. 491-511
    • Aryee, S.1    Fields, D.2    Luk, V.3
  • 2
    • 0002505354 scopus 로고    scopus 로고
    • The Effects of Perceived Co-Worker Involvement and Supervisor support on Service Provider Role Stress, Performance, and Job Satisfaction
    • Babin, B. J. and J. S. Boles. 1996. "The Effects of Perceived Co-Worker Involvement and Supervisor support on Service Provider Role Stress, Performance, and Job Satisfaction." Journal of Retailing 72 (1): 57-75.
    • (1996) Journal of Retailing , vol.72 , Issue.1 , pp. 57-75
    • Babin, B.J.1    Boles, J.S.2
  • 4
    • 21144480256 scopus 로고
    • Antecedents and Consequences of Salesperson Job Satisfaction: A Meta-Analysis and Assessment of Causal Effects
    • Brown, S. P. and R. A. Peterson. 1993. "Antecedents and Consequences of Salesperson Job Satisfaction: A Meta-Analysis and Assessment of Causal Effects." Journal of Marketing Research 30 (February): 63-77.
    • (1993) Journal of Marketing Research , vol.30 , Issue.FEBRUARY , pp. 63-77
    • Brown, S.P.1    Peterson, R.A.2
  • 5
    • 21744460665 scopus 로고
    • The Effects of Effort on Salesperson Performance and Satisfaction
    • _.and_.. 1994. "The Effects of Effort on Salesperson Performance and Satisfaction." Journal of Marketing 58 (April): 70-80.
    • (1994) Journal of Marketing , vol.58 , Issue.APRIL , pp. 70-80
  • 6
    • 0002525882 scopus 로고
    • Consequences of Role Conflict and Ambiguity Experienced by Retail Salespeople
    • Dubinsky, A. and B. Mattson. 1979. "Consequences of Role Conflict and Ambiguity Experienced by Retail Salespeople." Journal of Retailing 55 (Winter): 70-86.
    • (1979) Journal of Retailing , vol.55 , Issue.WINTER , pp. 70-86
    • Dubinsky, A.1    Mattson, B.2
  • 7
    • 85132422181 scopus 로고
    • Influence of Role Stress on Industrial Salespeople's Work Outcomes in the United States, Japan, and Korea
    • _., R. E. Michaels, M. Kotabe, C. U. Lim, and H. Moon. 1992. "Influence of Role Stress on Industrial Salespeople's Work Outcomes in the United States, Japan, and Korea." Journal of International Business Studies 23:77-100.
    • (1992) Journal of International Business Studies , vol.23 , pp. 77-100
    • Michaels, R.E.1    Kotabe, M.2    Lim, C.U.3    Moon, H.4
  • 8
    • 0000009769 scopus 로고
    • Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
    • Fornell, C. and D. F. Larcker. 1981. "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error." Journal of Marketing Research 18:39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 9
    • 0026815701 scopus 로고
    • Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface
    • Frone, M. R., M. Russell, and M. L. Cooper. 1992. "Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface," Journal of Applied Psychology 77:65-78.
    • (1992) Journal of Applied Psychology , vol.77 , pp. 65-78
    • Frone, M.R.1    Russell, M.2    Cooper, M.L.3
  • 11
    • 0034397238 scopus 로고    scopus 로고
    • Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
    • Hartline, M. D., J. G. Maxham III, and D. O. McKee. 2000. "Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees." Journal of Marketing 64 (April): 35-50.
    • (2000) Journal of Marketing , vol.64 , Issue.APRIL , pp. 35-50
    • Hartline, M.D.1    Maxham III, J.G.2    McKee, D.O.3
  • 12
    • 0000417226 scopus 로고
    • Role Conflict and Ambiguity as Critical Variables in a Model of Organizational Behavior
    • House, R. J. and J. R. Rizzo. 1972. "Role Conflict and Ambiguity as Critical Variables in a Model of Organizational Behavior." Organizational Behavior and Human Performance 7:467-505.
    • (1972) Organizational Behavior and Human Performance , vol.7 , pp. 467-505
    • House, R.J.1    Rizzo, J.R.2
  • 14
    • 0000632254 scopus 로고
    • Stress in Organizations
    • Eds. M. D. Dunnette and L. M. Hough. Palo Alto, CA: Consulting Psychologists Press
    • Kahn, R. L. and P. Byosiere. 1992. "Stress in Organizations." In Handbook of Industrial and Organizational Psychology, Vol. 3. Eds. M. D. Dunnette and L. M. Hough. Palo Alto, CA: Consulting Psychologists Press, 571-650.
    • (1992) Handbook of Industrial and Organizational Psychology , vol.3 , pp. 571-650
    • Kahn, R.L.1    Byosiere, P.2
  • 15
    • 0003023812 scopus 로고
    • Role Conflict and Role Ambiguity: A Critical Assessment of Construct Validity
    • King, L. A. and D. W. King. 1990. "Role Conflict and Role Ambiguity: A Critical Assessment of Construct Validity." Psychological Bulletin 107:48-64.
    • (1990) Psychological Bulletin , vol.107 , pp. 48-64
    • King, L.A.1    King, D.W.2
  • 16
    • 0028584287 scopus 로고
    • Daily Consequences of Work Interference with Family and Family Interference with Work
    • MacEwen, K. E. and J. Barling. 1994, "Daily Consequences of Work Interference with Family and Family Interference With Work." Work & Stress 8 (3): 244-254.
    • (1994) Work & Stress , vol.8 , Issue.3 , pp. 244-254
    • Macewen, K.E.1    Barling, J.2
  • 17
    • 0033409871 scopus 로고    scopus 로고
    • Salesperson Performance, Pay, and Job Satisfaction: Tests of a Model Using Data Collected in the United States and Japan
    • Money, R. B. and J. L. Graham. 1999. "Salesperson Performance, Pay, and Job Satisfaction: Tests of a Model Using Data Collected in the United States and Japan." Journal of International Business Studies 30 (First Quarter): 149-172.
    • (1999) Journal of International Business Studies , vol.30 , Issue.FIRST QUARTER , pp. 149-172
    • Money, R.B.1    Graham, J.L.2
  • 18
    • 0030501620 scopus 로고    scopus 로고
    • Development and Validation of Work-Family Conflict and Family-Work Conflict Scales
    • Netemeyer, R. G., J. S. Boles, and R. McMurrian. 1996. "Development and Validation of Work-Family Conflict and Family-Work Conflict Scales," Journal of Applied Psychology 81:400-410.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 400-410
    • Netemeyer, R.G.1    Boles, J.S.2    McMurrian, R.3
  • 19
    • 58149208418 scopus 로고
    • Analysis of Role Conflict and Role Ambiguity in a Structural Equations Framework
    • _, M. Johnston, and S. Burton. 1990. "Analysis of Role Conflict and Role Ambiguity in a Structural Equations Framework." Journal of Applied Psychology 75:148-157.
    • (1990) Journal of Applied Psychology , vol.75 , pp. 148-157
    • Johnston, M.1    Burton, S.2
  • 21
    • 0033244073 scopus 로고    scopus 로고
    • Employee Attitude Surveys in a Multinational Organization: Considering Language and Culture in Assessing Measurement Equivalence
    • Ryan, A. M., D. Chan, R. E. Ployhart, and L. E. Slade. 1999. "Employee Attitude Surveys in a Multinational Organization: Considering Language and Culture in Assessing Measurement Equivalence." Personnel Psychology 52:37-58.
    • (1999) Personnel Psychology , vol.52 , pp. 37-58
    • Ryan, A.M.1    Chan, D.2    Ployhart, R.E.3    Slade, L.E.4
  • 22
    • 0032366302 scopus 로고    scopus 로고
    • Striking a Balance in Boundary-Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople
    • Singh, J. 1998. "Striking a Balance in Boundary-Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople." Journal of Marketing 62:69-86.
    • (1998) Journal of Marketing , vol.62 , pp. 69-86
    • Singh, J.1
  • 23
    • 0034402581 scopus 로고    scopus 로고
    • Performance Productivity and Quality of Front Line Employees in Service Organizations
    • _. 2000. "Performance Productivity and Quality of Front Line Employees in Service Organizations." Journal of Marketing 64:15-34.
    • (2000) Journal of Marketing , vol.64 , pp. 15-34
  • 24
    • 0032383942 scopus 로고    scopus 로고
    • Assessing Measurement Invariance in Cross-National Consumer Research
    • Steenkamp, J. E. M. and H. Baumgartner. 1998. "Assessing Measurement Invariance in Cross-National Consumer Research." Journal of Consumer Research 25:78-90.
    • (1998) Journal of Consumer Research , vol.25 , pp. 78-90
    • Steenkamp, J.E.M.1    Baumgartner, H.2
  • 25
    • 84993021371 scopus 로고
    • Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings
    • Tett, R. P. and J. P. Meyer. 1993. "Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings." Personnel Psychology 46:259-293.
    • (1993) Personnel Psychology , vol.46 , pp. 259-293
    • Tett, R.P.1    Meyer, J.P.2
  • 26
    • 84936146063 scopus 로고
    • On Merging Identity Theory and Stress Research
    • Thoits, P. A. 1991, "On Merging Identity Theory and Stress Research." Social Psychology Quarterly 54 (2): 101-112.
    • (1991) Social Psychology Quarterly , vol.54 , Issue.2 , pp. 101-112
    • Thoits, P.A.1
  • 27
    • 0029199985 scopus 로고
    • Stress, Coping, and Social Support Processes: Where Are We? What Next?
    • _. 1995. "Stress, Coping, and Social Support Processes: Where Are We? What Next?" Journal of Health and Social Behavior (Special Issue): 53-79.
    • (1995) Journal of Health and Social Behavior , Issue.SPEC. ISSUE , pp. 53-79
  • 28
    • 0000196527 scopus 로고    scopus 로고
    • Methods and Data Analysis of Comparative Research
    • Theory and Method. Eds. J. W. Berry, Y. P. Poortinga, and J. Pandey. Needham Heights, MA: Allyn & Bacon
    • Van de Vijver, F. J. R. and K. Leung. 1997. "Methods and Data Analysis of Comparative Research." In Handbook of Cross-Cultural Psychology, Vol. 1: Theory and Method. Eds. J. W. Berry, Y. P. Poortinga, and J. Pandey. Needham Heights, MA: Allyn & Bacon, 247-300.
    • (1997) Handbook of Cross-cultural Psychology , vol.1 , pp. 247-300
    • Van de Vijver, F.J.R.1    Leung, K.2
  • 29
    • 0034338868 scopus 로고    scopus 로고
    • Sources of Work-Family Conflict: A Sino-U.S. Comparison of the Effects of Work and Family Demands
    • Yang, N., C. C. Chen, J. Choi, and Y. Zou. 2000. "Sources of Work-Family Conflict: A Sino-U.S. Comparison of the Effects of Work and Family Demands." Academy of Management Journal 43 (1): 113-123.
    • (2000) Academy of Management Journal , vol.43 , Issue.1 , pp. 113-123
    • Yang, N.1    Choi, C.C.2    Chen, J.3    Zou, Y.4
  • 30
    • 84965920623 scopus 로고
    • The Effect of Economic Restructuring on Puerto Rican Women's Labor Force Participation in the Formal Sector
    • Zsembik, B. A. and C. W. Peek. 1994. "The Effect of Economic Restructuring on Puerto Rican Women's Labor Force Participation in the Formal Sector." Gender & Society 8:525-540.
    • (1994) Gender & Society , vol.8 , pp. 525-540
    • Zsembik, B.A.1    Peek, C.W.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.