Does job standardization increase Organizational citizenship behavior?

Public Personnel Management

Volumn 38, Issue 3, 2009, Pages 39-50

  Chen, Li Chan ^a   Niu, Han Jen ^b   Wang, Yau De ^c   Yang, Chyan ^c   Tsaur, Sheng Hshiung ^d  

^a MINGHSIN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

^b TAMKANG UNIVERSITY   (Taiwan)

^c NATIONAL CHIAO TUNG UNIVERSITY   (Taiwan)

^d NATIONAL CHIAYI UNIVERSITY   (Taiwan)

Author keywords

Hospitality; Job standardization; Organizational citizenship behavior

Indexed keywords

EID: 70349799225     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102600903800303     Document Type: Article

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