Enhancement of service quality with job standardisation

Service Industries Journal

Volumn 21, Issue 3, 2001, Pages 147-166

  Hsieh, Y M ^a   Hsieh, A T ^a  

^a CHINESE CULTURE UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

SERVICE SECTOR;

TAIWAN;

EID: 0034922026     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/714005029     Document Type: Article

References (40)

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